Reinventing Professionals

I spoke with Elena Borisova , the deputy general manager and director of sales and marketing for the Crowne Plaza – World Trade Center Hotel in Moscow, Russia . We discussed how hotels can gain distinction, ways that they tailor the experience for business travelers and tourists, and the impact of technology on travel.

I spoke with Igor Mass , the co-founder and managing director of MyFlyRight , a Hamburg-based flight irregularity platform in Europe. We discussed the genesis of MyFlyRight, how it balances the legal and technical aspects of its operations, ways that its customers benefit from automation, the challenges of operating a European legal technology company, and where the legal tech sector is headed in...

I spoke with Olga Mack , the CEO of Parley Pro , a contract management platform for online negotiation. We discussed why the contract management field is developing so rapidly, the characteristics of a modern contract management platform, when organizations should consider implementing a contract management solution, and where this sector is headed.

I spoke with Scott Wallingford and Scott Winter , the VP and GM of LexisNexis ’ Law Firm Software Solutions and the Director of Product Management for InterAction , respectively. We discussed how law firms are leveraging CRM technology and the cloud, best practices for managing cloud-based data, and how compliance with the CCPA and GDPR are impacting ways law firms are leveraging technology.

I spoke with Mike Bryant and Ashish Prasad , the executive chairman and general counsel, respectively, for Haystack ID , a specialized e-discovery services company. We discussed how consulting aligns with eDiscovery, what is driving investment in this sector, how HaystackID is investing in innovation, and how e-discovery is evolving.

I spoke with Chris Pogue , the head of partner connect at Nuix , a leading provider of e-discovery software. We discussed the value of establishing global partner networks, changes to the Nuix Partner Program, his vision for Nuix Connect, and the trajectory of this sector.

I spoke with Erick Gunawan , the head of forensics for Law In Order , a provider of e-discovery services in Australia. We discussed how law firms, consulting firms, and service providers leverage technology differently, the challenges of recruiting and retaining legal technology professionals in Australia, how Royal Commissions are impacting the legal technology community, and where the legal mark...

I spoke with Paul Fontanot , the national practice group leader for forensic and technology services at Clayton Utz in Sydney, who is an equity partner in the firm, though he is not a lawyer. We discussed the services that the forensic and technology group provides, the impact on law firms of sharing equity with professionals who are not lawyers, and the future composition of professional services...

I spoke with Wendell Jisa , the CEO of Reveal Data , a provider of global eDiscovery and investigation software and services, which recently announced the establishment of its 19th worldwide data center and the launch of its Canadian operations. We discussed the genesis of Reveal Data, how it is helping law firms handle global eDiscovery, how cross-border eDiscovery differs from domestic eDiscover...

I spoke with Adrian Lürssen , co-founder and vice president of strategic development at JD Supra . We discussed his program at the 2019 LMA Northeast Regional Conference – How to Turn Reader Data Into Business Development Wins For Your Firm – why it is such an important topic, and the key takeaways he hopes attendees will be able to apply at their organizations.

I spoke with Maddy Martin , the head of growth and education at Smith.ai , which provides integrated phone and web chat services for solo and small-firm attorneys, including a virtual receptionist & intake service, live website chat, and a keypad cloud phone system. We discussed how Smith.ai leverages artificial intelligence in its phone and web chat services, the misconceptions about AI, and how...

I spoke with Timo Tschersig , the head of customer success for BusyLamp , a legal operations software platform, and Dr. Bernhard Waltl , a data scientist with BMW Group. Bernard is a co-founder of the Liquid Legal Institute in Germany and he and Timo are among the authors of the Institute’s 2019 Digitalization Guide . We discussed the guide, how it helps legal teams, and the impact of the Institut...

I spoke with Rick Weber , the co-founder and managing partner of Arbor Ridge Partners , a Legal Technology and Legal Services M&A advisory firm. We discussed the current state of M&A for legal technology and legal services companies, the difference between private equity and venture capital in the context of M&A, and where M&A in legal is headed.

I spoke with Jamie Berry , the litigation business unit leader at Integreon , a global provider of managed services. We discussed Integreon’s new Cyber Incident Response initiative , how cyber incident response differs from cyber or data breach response, the types of matters for which cyber incident response is best suited, and how this area is developing.

I spoke with Felicity Conrad , the co-founder & CEO of Paladin , a software platform that empowers pro bono activities in law firms, Christian Lang , the head of strategy at Reynen Court , a secure platform for law firms and corporate legal departments to adopt and manage their software, and Anna McGrane , the co-founder and COO of PacerPro , a system that simplifies access to Pacer, the onlin...

I spoke with Tomas Suros , the chief solutions architect at AbacusNext , the maker of HotDocs , a document automation software platform, AbacusLaw , a legal practice management solution, and Amicus Attorney , a case management system. We discussed the technology trends that are driving progress in law firms, their security challenges, how the transformation to digital platforms is helping firms re...

I spoke with Avaneesh Marwaha , the CEO of Litera Microsystems , a document lifecycle software provider. We discussed the company’s recent acquisitions of Workshare and Doxly , how Litera’s transaction management solution helps law firms, the alignment of transaction management and document drafting, and how this sector is evolving.

I spoke with Erez Bustan , the president and CEO of American LegalNet , a litigation workflow software company. We discussed the genesis of American LegalNet, the biggest challenges in litigation today, how the company’s new eFiling Portal from others in the marketplace, and the advantages of using an end-to-end litigation workflow platform.

I spoke with Sebastian Hartmann , the Global Head of Technology Strategy at KPMG in Frankfurt, Germany . We discussed his role at KPMG, how law firm and corporate leaders can scale and grow their businesses in the current environment, ways that technology is challenging the business model of traditional professional services firms, and how professional services firms are evolving.

I spoke with David Schnurman , the founder and CEO of Lawline, a leading provider of continuing legal education, and the author of The Fast Forward Mindset: How to Be Fearless & Focused to Accelerate Your Success (Highpoint Executive Publishing, 2019). We discussed his work at Lawline, the inspiration for The Fast Forward Mindset, the most impactful lesson in the book, its 30-day challenge, and su...

I had the privilege of interviewing Jeff McCoy , Haresh Bhungalia , David Horrigan , Shawn Gaines , Ed Walters , Erez Bustan , Patrick DiDomenico , Ian Campbell , Brad Blickstein , Warrick McLean , Helle Schwartz-Grossman , Caterina Latte , Kim Taylor , Craig Carpenter , Scott Wallingford , Scott Winter , Sarah Schaaf , Rick Weber , and Tony Caputo at ILTACON 2019 and this is a mash-up of their pe...

I spoke with David Alain Bloch , the co-founder and CEO of Legartis , a developer of an AI-powered contract intelligence software platform. We discussed the genesis of Legartis, ways that technology is influencing contract management, and how artificial intelligence-powered contracts are evolving.

I spoke with Christina Ypsilanti, the Maitre de Maison at the SunRocks Boutique Hotel in Santorini, Greece. We discussed the history of Santorini, Greece and its most popular attractions.

I spoke with Philipp Kadelbach , the founder of Flightright , an automated service that helps passengers check and assert their compensation claims in Europe. We discussed the genesis of Flightright, how it works, the application of legal tech to travel, and whether technology is replacing lawyers.

I spoke with Barry Solomon , executive vice president at Foundation Software Group , the developer of a firm intelligence platform used by lawyers, KM professionals, marketing and business development leaders, and an array of individuals responsible for the business and practice of law. We discussed the value of focusing on firm intelligence over experience management and how it is impacting law f...