Reinventing Professionals

I spoke with Jonathon Fishman , the CEO of LeanLaw , a timekeeping and billing platform for small and midsize law firms. We discussed how midsize law firms can leverage financial data to improve operational efficiency and profitability, the challenges they face in managing financial operations, and where AI can enhance their ability to monitor the status of legal matters and predict financial outc...

I spoke with Travis Hoechlin , CEO of RizeUp Media , a digital marketing agency focused on website design, SEO, Google pay-per-click ads, and social media for law firms. We discussed how law firm marketing teams should allocate investments in website design, SEO, Google pay-per-click ads, and social media, ways that law firms can assess the return on their online marketing, and common pitfalls tha...

In this 28th episode of Charting Change in Legal, Caroline Hill , Editor and Publisher of  Legal IT Insider , and I discussed unicorns, enthusiasm for legal tech, and moving from the era of wonder to practicality in generative AI.

I spoke with Steve Reynolds , the Chief Strategy Officer for Emburse , a travel and expense management technology company. We discussed the release of Air Contract Audit , which analyzes and audits business travel contracts with airlines, best practices for measuring contract performance and highlighting underperforming terms, and how corporate counsel and legal operations leaders can assess contr...

I spoke with Francesc Muñoz , Chief Information Officer at Cuatrecasas in Barcelona. We discussed the most important technology issues that law firms in Europe face, the success of Cuatrecasas Acelera , the advantages of law firms creating new models of supporting clients, and how law firms will continue to reimagine their services and business models.

I spoke with Adrienne Lester , the Senior Director of Business Services at ShareFile . We discussed the trends driving the need for more content collaboration and real-time engagement, how ShareFile's solutions help law firms keep pace with changes in the practice of law, where legal professionals are leveraging technology to support their compliance requirements, and how lawyers are taking advant...

I spoke with Andrea Miskolczi , the Founder and Director of InterAlia Consulting , a strategy and transformation advisory boutique for legal leaders. We discussed best practices for promoting the adoption of new tools in a legal organization, how lawyers are adopting AI, and whether there is a fear of AI in legal.

In this 27th episode of Charting Change in Legal, Caroline Hill , Editor and Publisher of  Legal IT Insider , and I discussed litigation trends, AI applications, self-service training, and ILTACON .

I spoke with Steve Orrin , the Federal Chief Technology Officer for Intel Corporation , where he leads Intel's Federal and Public Sector Solution Architecture, Strategy, and Technology engagements. We discussed how public and private sector organizations are dealing with the rise in cybersecurity attacks, how they can enhance their security controls with Zero Trust, and how those in regulated indu...

I spoke with Nicolas Leroux , the Founder and CEO of Odyssey , a global corporate governance services provider. We discussed how the demand for in-house legal services has changed, the benefits of outsourcing legal entity management, and good governance practices for international subsidiary management.

I spoke with Sean West , a co-founder of Hence Technologies , a strategic legal management platform. We discussed how geopolitical and economic factors influence the need for legal risk management, ways that legal tech empowers risk management, and the connection to legal operations.

I spoke with Chris Egan , president and founder, and James Bickley , managing director of Celeritas Recruiting , a specialized recruiting firm representing leading organizations and professionals at the intersection of law and technology. We discussed the roles and skills in greatest demand today, the challenges associated with talent acquisition in the current market, and how employers and candid...

In this 26th episode of Charting Change in Legal, Caroline Hill , Editor and Publisher of  Legal IT Insider , and I discussed Lexpo , ILTACON , ConnectLive , LegalTechTalk , and the conference renaissance.

I spoke with Sandra Aldi , the Chief Marketing Officer at Neota Logic , Michael Powers , the Global Director of Product Marketing at iManage , and Thomas Suh , the Co-Founder and Chief Operating Officer for LegalMation . The three companies are part of a consortium that supported a newly released report called: Legal Operations at a Crossroads - Understanding How Corporate Legal Teams are Driving...

I spoke with Danette Shaifer , the founder and Chief Empowerment Officer at Florishion Consulting and Coaching, LLC . We discussed how leaders in legal align digital transformation with personal growth, creative ways to train leaders to reinvent the workplace, and how coaching in legal is evolving.

I spoke with Aaron Lee , the co-founder and CEO of Smith.ai , a company that provides 24/7 answering services through phone or chat for small to midsize businesses using a combination of AI and human support, including law firms, among others. We discussed why the legal industry has embraced AI, ways to make lawyers more comfortable with AI, balancing AI with human talent, and where the use of AI...

I spoke with John Scott , an accounting partner with Anders CPAs and Advisors  and the Legal Niche Leader at Summit VCFO Services by Anders . We discussed the most important financial metrics for growing a law firm, best practices for maximizing the leverage model, and how law firms take advantage of dynamic forecasting.

In this 25th episode of Charting Change in Legal, Caroline Hill , Editor and Publisher of  Legal IT Insider , and I discussed changemakers, talent, legal transformation, and tracking the trajectory of technology.

I spoke with Josh Aaron , CEO of Aiden Technologies , a provider of modern, intelligent software packaging and deployment for Microsoft Windows. We discussed how law firms can improve their security posture and operational efficiency and how the IT security paradigm is shifting.

I spoke with Taylor Willingham , the owner of Willingham Law Firm , an estate planning, probate, and elder practice, and WG Title , a title company, both based in McKinney, Texas. We discussed the most compelling issues in elder law, common mistakes people make in retirement planning, and how the field of elder law is changing.

I spoke with Rich Lee , Co-Founder and CEO of New Era ADR , a technology company that increases predictability in the legal dispute process. We discussed the emerging technologies affecting the dispute resolution process, the role that chatbots and generative AI applications serve in ADR, and the skills required of modern neutrals.

I spoke with Todd Miller , the CEO of TRĒ , an AI-powered customer relationship management platform. We discussed what lawyers should know about CRM, how TRĒ differs from traditional CRM, and how CRM is evolving.

During the 2024 Association of Legal Administrators (ALA) Annual Conference, I had the privilege of speaking to the following leaders for this #ALA2024 #Mixtape: ⭐ Jonathon Fishman , CEO, LeanLaw - Legal Billing Software ⭐ Debbie Foster , CEO, Affinity Consulting Group ⭐ Laura Leopard , Founder and General Manager, Leopard Solutions ⭐ Patricia Ann Nagy , Chief Strategy Officer, Proxy PR ⭐ Ala...

In this 24th episode of Charting Change in Legal, Caroline Hill , Editor and Publisher of  Legal IT Insider , and I discussed the British Legal Technology Forum, deploying copilot, and consolidating legal technology.

I spoke with Nicki Kastellorizios-Lee , an IT Communications Manager at Perkins Coie in Chicago. We discussed best practices for approaching digital transformation in law firms, the technology messaging challenges and ethical considerations for attracting the attention of modern legal professionals, and how IT leaders can empower the communications strategy of their teams.