Redefining Communications with Jenni Field

This is a topic that our Twitter followers wanted Jenni to delve into further. In this episode, Jenni shares a little bit about sustainability and the chaos surrounding it by exploring the eight things we need to think about when communicating about this subject internally. Jenni will also shake the dust off a blog from 2019 about purpose and discuss viewpoints in further detail.   Thank you for l...

In recent years, we have seen an increase in the conversations about the employee experience and how this links to the culture of an organisation. What we often miss, is the component parts of that experience. We don’t take time to look at each element of the employee life cycle and how the experience feels.    In this episode, Jenni talks through the stages of the employee life cycle and how cult...

Do you love a post-it note? Is that enough to help you focus on the most critical things on your ever-growing “urgent” list? Prioritising can be hard at the best of times and in this episode, Jenni helps you by sharing three tools from her toolkit. She looks at the chaos that comes from a lack of prioritisation. And touches on the importance of clarity for your team to ensure you’re being realisti...

In this episode, Jenni discusses the role of the internal communications function and the five-step model to get started. She will help you think about what your company might already have in place, and how this could be improved.   Thank you for listening!   Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications  community , and connecting with...

In this episode, Jenni shares research into how to rebuild trust. She discusses how a lack of trust leads to chaos, what factors need to be considered and some insights from reading about trust and leadership. Jenni shares her advice to help you take action and go from chaos to calm, including the six elements of rebuilding trust.   Thank you for listening!   Keep the conversation going, ask quest...

Welcome to season three of the Redefining Communications with Jenni Field podcast!   In episode one, Jenni talks about employee alignment, having spent some time researching and discussing whether employee engagement has been a distraction for organisations and leaders – and whether we should be focusing on employee alignment instead. As always, Jenni wants to get to the root of what’s causing iss...

Jenni looks at what it means to be a learning organisation. She discusses the evolutionary mindset needed by the leadership team and the things to consider if you want to make some changes both in your mindset or in your organisational culture. She also shares eight ways to grow an evolutionary mindset. Keep the conversation going, ask questions and share your thinking by joining the Redefining Co...

Welcome to episode three in which Jenni will be talking to you about leadership in a team. When we talk about leadership it’s often done talking about individuals. The one person to the many. But more and more leadership is about a team. Or it’s about a group of leaders through a hierarchy – from line manager upwards – that need to be united. Jenni shares the signs of chaos that can manifest in le...

Influence and persuasion are important no matter what role you’re in. In this episode, Jenni explores some of the theories about influence and persuasion, and the potential links to chaos. She also shares five things to consider when it comes to influence, as well as the risk of cross over into manipulation.   Keep the conversation going, ask questions and share your thinking by joining the Redefi...

Around 70% of change programmes fail. Often this failure is linked to employee resistance, poor management, and poor communication. If we know that so many fail due to, in part, poor communication, why is bringing in communication professionals still left until the last minute?   In this episode, Jenni talks broadly about communicating change inside organisations: why it goes wrong, three factors...

Why do we need accountability and why is it so hard? In this episode, Jenni looks at how accountability can cause chaos, its impact on trust, and the reasons behind it being critical to employee engagement. She also suggests ways to improve accountability, for you and others, and strengthen the link to organisational culture.   To keep the conversation going, connect with Jenni on  LinkedIn  and ...

What is trust? What is credibility? Are they the same? Can you have one without the other? Jenni provides in-depth answers during this episode, reveals why we listen to some people more than others, and shares three core things to consider when it comes to building trust.   To keep the conversation going, connect with Jenni on  LinkedIn  and  Twitter ; ask questions and share your thinking!   Reso...

Who are your stakeholders? Why do you need to manage them? What happens if you don’t?   In this episode Jenni explains the risks in not mapping all interested parties, gives you four key questions to help identify who they are, and talks through tools to model different groups critical to your success.   Resources: Blog: How RASCI can help you gain clarity and calm by Redefining Comms https://rede...

Change over the decades has seen internal communication shift from being top down to more circular, from being broadcast to conversations. But for that to work we need to create spaces for conversations, and we must listen to people – really listen.   In this episode, Jenni lifts the lid on the chaos that comes from not listening, the risks of listening too much to the wrong people, and shares fiv...

In this episode, Jenni tackles mergers and acquisitions, the differences between the two, the risk inherent in lumping the two terms together and, when it comes to communication and culture, how easily organisations can spiral into chaos.   Find out what this chaos can look like, where things can go wrong, and five key pieces of advice to help create calm when surrounded by so much change.   Resou...

We all want to work somewhere where we can share ideas, celebrate success and collaborate well across different departments. But, as Jenni points out, this often becomes tricky when competitive environments, big egos, gossip, passive leadership or low morale are allowed to fester. In this 15-minute episode, she also shares five fixes on how to bring people together. You can continue the conversati...

Organisational purpose looms large on leadership agendas as we move out of the pandemic. In this episode, Jenni’s broad look at this big topic will help you think differently about the chaotic impact purpose can have on organisation when it disappears and the length of time it takes for that impact to be felt. Plus three questions to help you turn chaos to calm. You can continue the conversation w...

In this first episode of season 2, Jenni looks at the impact of remote work on building and maintaining relationships, and how that may feel whether you’re leading a team or trying to engage with people across an organisation. She also identifies key chaotic symptoms that can emerge when you’re remote, and offers six tried-and-tested suggestions to help you go from chaos to calm. You can continue...

Season 2 kicks off in a few months, but I couldn’t leave you in a listening limbo without an episode!   Are you looking at communication within your organisation, why you should invest in it or what’s causing chaos? At just 4mins 30 secs, this bite-sized episode sums up the five principles as to why communication is important.   There’s also a sneak preview of some big topics destined for the new...

In the final episode of season 1, Jenni explains how rapid growth in organisations can create chaos, why this happens and the six things you can do to fix it.   With rapid growth comes the important window of opportunity to adapt, re-evaluate processes and ways of working which, if missed, results in toxic chaos.   If you’re experiencing growing pains, here Jenni gives you freedom within a framewo...

In episode 9, Jenni defines culture and leadership, and their crucial combined role in creating calm within organisations.   Explaining the rationale behind grouping the two together based on the belief that culture must be intentional and that intention must come from the top, she. also shares valuable tips and practical techniques on how to analyse culture and leadership to nurture calm.   Thing...

In episode 8, Jenni defines and compares employee engagement, employee experience and internal communication and how they’re intrinsically linked.   She then explains why aligning each element is important and that ignoring them leads to organisational chaos.   Things that will help you go from chaos to calm:   The MacLeod Report: Engaging for Success by David MacLeod & Nita Clarke engageforsucces...

Welcome to Redefining Communications with Jenni Field. In this episode Jenni talks about the three phases of The Field Model™, why she devised it and gives examples of what the many faces of chaos within organisations can look like. She shares tips on how to understand what’s really going on, why it’s important to diagnose root causes, and how to fix things for the long term. Finally, Jenni looks...

In this episode Jenni talks about mental resilience, explains how it differs from mental health, and shares coping strategies to practise every day to build resilience and enable you to better handle life’s setbacks. She introduces us to ‘hopeful equanimity’ – that balance of hope and optimism with realism – and some preparation strategies based around reframing and drawing on past experiences. Fi...