Real Relationships Real Revenue - Video Edition | Invest in Relationships to Build Your Business and Your Career

This week we are talking about how to create curiosity.   This is a really interesting topic because hardly anybody talks about the importance of creating curiosity. In this episode, we'll be going through how to leverage it as a useful business tool and ensure success in our business relations.   We'll be discussing things like WHY curiosity is so important, how to create it during and in between...

Today we're talking about how to add value to your interactions with clients when there's nothing to really purchase in the moment. Reliability is important, but sometimes going the extra mile is worth more.    Do things without asking. It could be as small as a handwritten note. And because of that small extra effort, that small unexpected gesture, you will add value to yourself in the eyes of yo...

First impressions are a very powerful thing. When you first introduce yourself to a new client or prospect, it's better to avoid simply stating your role within your company or business. Why? It leaves no room for curiosity! There's no conversation or active listening happening in this kind of single-phrase interaction that's going on.   Meeting somebody for the first time is where the curiosity s...

In our last episode, we talked about how to introduce cliffhangers to create excitement and anticipation between meetings. Today, we'll be discussing how to create that engagement DURING meetings!   Today we'll be talking about:   Ways to hint at something that's coming without fully giving it away How to time these hints strategically throughout your meetings Why you shouldn't ignore using curios...

Today we're talking about how to break up information into digestible and attractive portions, and how to deliver those portions in ways that intrigue and excite your prospects. The best way to gain that momentum and anticipation in your business development meetings is to end the meeting with a cliffhanger.   There a few different kinds of cliffhangers you can utilize in this way, and that's what...

This week we are talking about how to create curiosity.   This is a really interesting topic because hardly anybody talks about creating curiosity.   During a normal sales process, everything's about us .  Today we are talking about why you should be flipping this to the buyer. Today we are covering the three big scientific elements that allow us to leverage curiosity.  1. Curiosity is an intrinsi...

Mo Bunnell reveals the number one skill for creating incredible growth in your career and for deepening relationships in general. Learn the frameworks for asking great questions and how they create a triple win for you and your prospect, the six types of questions you can ask to go deeper and build trust and rapport with anyone, and the biggest mistake you need to avoid for great questions to be e...

Research has shown that for commonly used skills, we drastically overestimate our abilities. In one particular study, people's average percentile ability in the test skill was 12%, but they rated themselves on average at 62%. Asking great questions is the lynchpin. Earned dogmatism is a mental heuristic that says that the more we view ourselves as an expert in an area, the more close minded we bec...

Connection questions are all about lateral thinking and how things fit together. The goal is to use them to get hired, develop trust, and be helpful in general. Examples include: "What other projects or teams might benefit from knowing what we're considering?", "What other external partners should we connect with to make things easier?", "What connections can I make for you inside the company?", "...

Future questions ask people to articulate what they think a future should look like. Elevating questions explore the present at a high level. Examples include: "How do you think your CEO sees this fitting in with your overall strategy?", "What are the most important personal metrics for you this year, and how does this issue impact them?", "What's your favorite thing about your job right now?", "I...

Make sure you're getting the other side to share their personal perspective, something that only they know. Questions focused on the past and the future are great starting places for teasing out that information. Past questions include: "What historical data should we use to benchmark the future improvements we're talking about?", "What's your #1 learning from leading teams on initiatives like thi...

Asking great questions gets you a triple win. The first being it creates an enjoyable experience for the other side. When people share information only they know (self-disclosing information), the pleasure center of their brain lights up. The second win is that you also become more likable. As people answer great questions, talking more while you talk less, the more they associate you with feeling...

Mo Bunnell breaks down the Herrmann Brain Dominance Instrument and reveals the key insights into how you can tailor your communication to win with anyone and everyone. Learn about the one thing that analytical thinkers care about more than anything, why the top priority of relational thinkers is safety, how to build and convey trust with relational thinkers, and what makes experimental thinkers sa...

Experimental thinkers are looking for the big picture. You're going to see clues around themes, outcomes, brand, and vision. They are looking for the right strategic fit. For the work that needs to be done, are you known for that thing? Once you find that you're talking to an Experimental thinker, talk about a clear vision around what you're known for, and the high-level future state of what you c...

For high Relational/Red thinkers, you're going to hear a lot of questions around trust and connectivity. Relational decision-makers are looking for answers to three questions: Do I trust you personally? Do I trust your team is going to make my team better? Do I trust that you are going to deliver an amazing result for everyone involved? Prioritize showing and building trust in those three ways. Do...

Practical thinkers want details and all their questions drive around one thing: making a safe choice. Give them everything they need to make you the safe choice, whether that's timelines, hours invested, or the list of things that can go wrong and what you will do when that happens. Be early on everything. Arrive to meetings early, and deliver work ahead of schedule. If you're doing things early,...

When you're dealing with a high analytical thinker, you should get to the point. To know someone is an analytical thinker, they are often brief and to the point and focus more on the numbers. Make it clear that your solution is the highest ROI option available. You may not know what else they are looking at but you can make it very clear about how much money they will save or how much value they w...

How the brain is wired is an emerging science. What we learned in the 40's, 50's, and 60's no longer applies. Research has shown that the brain has a hub and spoke model and is very elastic and flexible. This is the way that the Herrmann Brain Dominance Instrument views the brain and explains how we communicate. The four hubs of how the brain operates act in opposing pairs. Analytical/Blue thinkin...

Mo Bunnell breaks down the perfect buy-in process and how you can create a magnetic and enjoyable buying process that clients love. Learn about the key components of a successful buy-in process, the four big "yeses" you need to get to make closing deals easier, how to use curiosity as a purchasing accelerator, and how to make it 34 times more likely your prospect will say yes.   Closing Deals by U...

The fastest way to get to the next step is to ask for it. A face-to-face ask is 34x more likely to get a yes than a request over email. The key point is being able to see each other, whether that's in person or on Zoom. Make the ask in person and in a manner with which everybody wins. When things go wrong, or you hear an objection, you have to be flexible, act with grace, then ask a follow up ques...

Building a project with the prospect taps into the Ikea Effect; we buy into what we help create. Making incremental decisions and blending your ideas with a potential client allows you to arrive at the best solution to their problem. There are four incremental yeses you need to obtain to secure a project. The first is clarifying the outcome of the project and giving the prospect the opportunity to...

Curiosity is an intrinsic motivator. You should try to create curiosity for your services as soon as you can in a conversation. People are highly motivated to experience curiosity and it's one of the key elements of a great buy-in process. Consider your favorite serialized show. It probably ends each episode with an irresistible cliffhanger. This is a great metaphor for what you can do within and...

There is a triple-win when asking good questions. A person's pleasure center in the brain lights up when people offer self-disclosing information. You learn your prospect's priorities in their words. This would be impossible if you didn't begin by listening to them talk. Sharing self-disclosed information is highly correlated to likeability. Asking great questions gives the other person more oppor...

There is an optimal order for how we like to buy. Step one is listening and learning. Break the ice, then quickly flip the conversation to the other person. As a buyer, you want to feel heard, and like the person on the other side of the table, understand the unique needs in your situation. You want to avoid beginning by talking about yourself because that triggers the fight-or-flight response mos...

Mo explores the key business development mindset shifts that you need to make to become great at business development. Find out why business development skills are both learned and earned, how anyone can become great at business development, and how to stay motivated and driven to keep doing the work of building relationships the right way.   Business Development Mindset Is A Learnable Skill Dr. K...