Radio Advisory

In this episode, Rae talks to Dane Menkin, Director of LGBTQ services at Main Line Health, about how diversity, respect, and inclusion are vital to providing care to the entire LGBTQ population. They give practical advice on to get buy-in and support from leadership, share lessons for teaching providers and staff how to provide cultural competent care for transgender patients, and discuss how the...

Most leaders are too scared to be vulnerable, but great leaders know that it is the only way forward. How can you take the first step towards vulnerability? To conclude the leadership series, Craig dials in Alicia Graham, an experienced leader and executive coach. Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficu...

In this episode, Rae sits down with Chief Health Equity Officer for United Health Group Michael Currie and VP of social responsibility for Optum, Graham McLaughlin. Together, they discuss why statements that condemn structural racism are not enough, and why leaders must take an authentic approach to combatting racism and improving health equity. Radio Advisory is produced by Advisory Board, a divi...

Craig connects with Susan Pastor, an experienced nursing executive who has led teams through all kinds of stressful situations. She shares lessons about fostering teamwork in times of crisis. Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the...

In this installment of Radio Advisory, Rae is joined by Clare Wirth , an experienced Advisory Board consultant that leads research on behavioral health and care delivery transformation, to discuss the psychological effects of the coronavirus pandemic. Behavioral health needs in the US were already at an all-time high even before Covid-19 became a global crisis, with the highest recorded deaths of...

Now is a time for human-centered leadership. Craig discusses the importance of empathy and things that leaders can do to demonstrate it, with Matt Cornner , who leads the Advisory Board’s program for rising health care executives. More resources: NAACP Legal Defense Fund president on why George Floyd's killing sparked nationwide protests | 60 Minutes Episode 19: Why racism is a health care issue E...

As executives begin to think about how Covid-19 might change their organization for the better—leaders have their sights set on digital health innovation. And hospitals and health systems aren’t alone, prospective startup and emerging competitors are all looking to this moment as one that can accelerate the adoption of digital health innovation. Rae sits down with Tom Cassels and Megan Zweig of Ro...

Covid-19 is stressful. Craig welcomes Dr. Bill Lynagh, a former Peace Corps volunteer and family medicine physician who focuses on clinician engagement and performance improvement. Craig and Bill discuss how to consciously manage your response to stress and develop habits that enhance your resilience. Equip your rising executives with the leadership and business skills they need to navigate the co...

After the tragic death of George Floyd, frustration about inequality and injustice is boiling over in communities across the country. The heat-of-the moment concern about police violence has sparked a needed conversation about racial injustice. On this episode of Radio Advisory, Rae sits down with inclusion leader and head of workforce research Micha’le Simmons and health equity researcher Darby S...

Rebecca (Bec) Richmond dials into Radio Advisory from London to compare international response models to the coronavirus pandemic. Together, Rae and Bec dissect why some countries have been more successful than others at using predictive modeling to prevent the spread of the pandemic, weighing factors like history handling other viral pandemics (e.g. H1N1 or SARS) and preparation time. As world le...

Uncertainty is here to stay. Craig Pirner talks with Jim Veronesi and Karen Sulek, two fellow faculty members who are experienced in helping leaders navigate uncertainty. Tune in for insights on how to reframe and lead through uncertainty. Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve...

Covid-19 has made the US health care system top-of-mind for millions of Americans and is surely changing how they perceive the industry and its various segments. Amid all of this change, it’s essential to ask: Who will gain and lose in perception? And what lasting impact will this change truly have? Christopher Kerns shares Advisory Board’s analysis of public polling and media coverage and describ...

Part 4 (of 4) of a financial impact series on how Covid-19 is impacting the financial health of various players in health care. Sarah Hostetter , an expert on independent physician practices, discusses with Rae how physician groups were doing financially before the pandemic, why the financial impact differs for various types of physician groups, and how some independent groups are considering part...

Health care leaders are rightfully focused on solving immediate supply chain issues—like shoring up enough PPE and supplies to keep up with testing and begin restarting elective procedures. While the near term focus on supply chain is focused on operations—the long term outlook for supply chain is about to get far more strategic in nature. This episode addresses how Covid-19 could fundamentally ch...

On May 11, CMS released the inpatient prospective payment system proposed rule for fiscal year 2021. In this episode, Emily Connelly sits down with Rae to talk about how the proposed rule will impact hospital payments, price transparency, and updates for orthopedics and oncology. More resources: Our 6 takeaways from the 1,602-page Inpatient Proposed Rule

Part 3 (of 4) of a “Financial Impact” series on how Covid-19 is impacting the financial health of various players in health care. Megan Director , who has years of experience researching service line strategy joins Rae to talk about the impact COVID-19 is having on Ambulatory Surgery Centers, and why it is different than other parts of the industry. More resources: How Covid-19 is impacting non-ho...

The House voted at the end of April to approve a 4th stimulus package intended to help offset some of the economic efforts of Covid-19. Rae brings back Christopher Kerns to discuss this and how the money is likely to ease some of the short term cash flow challenges hospitals are facing. More resources: Episode 7: Financial impact series: Hospitals

(Part 2 of 4) Financial impact series. Rachel Sokol has in depth experience with the health care payer landscape as she has led Advisory Board research within this division for the last five years. She shares with Rae the financial state of payers before the pandemic hit and outlines the pressures that health plans are experiencing due to Covid-19. Together, Rachel and Rae also discuss how health...

As we approach Nurses Week, the nursing workforce is increasingly finding themselves in one of two scenarios. Nurses on the frontlines of surge markets are facing trauma, physical and emotional stress, while others are being furloughed and are uncertain about their future. As Nurses Week celebrations begin, leaders are urged to move beyond traditional celebration rituals with short term impact to...

Most of the questions around reopening for business have focused on surgical and procedural care. But physician practices have their own set of questions to answer: Can they reopen for in-person visits? Should they? As ambulatory practices increasingly decide the answer to these questions is "yes"—leaders will face a host of new challenges about how to operate safely amid Covid-19. Daniel Kuzmanov...

(Part 1 of 4) Financial impact series. Rae invites Christopher Kerns back to discuss how Covid-19 is disrupting hospital finances. Together, they discuss what it means for lost revenue from the cancellation of elective procedures, already thin margins and operating expenses, and hospital's short- and long-term financial health. They end with a discussion on looking beyond the Covid-19 pandemic. Mo...

Which criteria should hospitals think about before reopening the rest of their care services? How do patient demand, support services, and operational policies play into these decisions? How do hospitals communicate to patients and the community about the safety of their facility? Shay Pratt , who leads health system and service line strategy research, talks to Rae about how leaders should evaluat...

Systemness, when you achieve it, means the larger, integrated delivery systems can operate more efficiently with greater economies of scale than they would as individual entities. Advisory Board's Emily Connelly, a researcher focused on health system strategy, talks to Rachel about systemness in a time of Covid-19, and addresses whether being part of a larger system helped or hindered organization...

Advisory Board's Craig Pirner has coached thousands of health care leaders in multiple countries over the last 15 years, and is currently applying his experience to helping leaders navigate the Covid-19 crisis. He shares with Rae the emotions that health care leaders are experiencing, what they can do to manage their reactions, and how they can care for their teams, their organizations and themsel...

Returning to the podcast, Christopher Kerns talks about the Election, the public perception of government's role in healthcare, and how COVID-19 is likely to become the central focus of the race for the presidency. More resources: Public option vs. Medicare for All: What would they really mean for hospitals? Zooming in on the Antares Moment Your top resources for COVID-19 readiness