Quality Podcast

From the streets of Jersey City to the Navy to nondestructive testing and his own company,  Joe Sorrentino of Lean Quality Systems, passes along the knowledge of what he has excelled at−quality assurance, leadership, and management training. Joe sat down with Michelle Bangert to talk about, in part, his latest article for Quality.

Michelle Bangert, managing editor at Quality, speaks with Eddie Pompa, a legend in the NDT industry. He's an advocate, educator, and mentor to many in the field.

There are record levels of uncertainty today, but Taylor St. Germain of ITR Economics says there is strong growth ahead. He says manufacturers should follow the data—not just the headlines—and be prepared for growth for the next few years. Listen to hear more of his advice and insights regarding rising costs, labor challenges, and tariffs.

Michelle Bangert, Managing Editor of Quality, talks with the team from Sierra College − Amy Schulz, executive dean for Workforce and Strategic Initiatives, and Roy Ingram, department chair for Electronics, Automation, Robotics, and Industrial Systems, on a topic dear to the heart of the quality industry−the workforce, automation and training. 

Customers seem to have a greater understanding of metrology these days. This is good news for the industry, and for the Coordinate Metrology Society. We spoke with Justin Novak about the trends he’s seen in his 20 years in the field. Justin is the current chair of the executive committee of the Coordinate Metrology Society as well as also the manager for Quality, Continuous Improvement, and Traini...

Michelle Bangert, Managing Editor of Quality, sat down with Francois Gau. He's the CEO of Growth Hive and recently wrote an article for Quality called, “Why Should We Position Manufacturing Quality at the Center of our Businesses?”

Michelle Bangert speaks with Patrick Jester. He’s the president and CEO of Blackthorn Consulting Group, the current ASQ Measurement Quality Division Chair, and the Divisional NCSLI vice president. He has also written several articles for Quality.(Image courtesy of Patrick Jester)

David Robinson, the Director of External Affairs at Manufacturing Renaissance talks with Quality. He’s been with the organization since 2016. In that time, he has written legislation, organized the faith community to advocate for manufacturing, and built a community support network for Manufacturing Renaissance’s programs.

Dr. Satyandra K. Gupta discusses robotics and its impact on manufacturing for Quality, including AI-powered robots delivering consistent quality, addressing high labor churn in ergonomically challenging jobs like surface finishing, and the vitalness of a human-centric approach. Dr. Gupta is the co-founder and chief scientist at GrayMatter Robotics and he recently wrote for Quality about AI-powered...

Muriel Magloire, a Level 2 NDT test inspector currently working in the energy sector, brings her career supporting the U.S. Navy through the Department of Defense, the private sector, and being a mom to a discussion of her article on the NDT worker shortage for Quality.(Image courtesy of Muriel Magloire)

ETQ just released the second annual global survey, the ETQ Pulse of Quality in Manufacturing. CEO Vick Vaishnavi sat down with Quality Managing Editor Michelle Bangert to discuss the study's interesting insights.  

Tash R. Baksh is a seasoned expert with 20-plus years of international experience in operational management across various fields, including medical devices and responsible care. He's a member of the ASQ inspection division and holds three ASQ certifications. He recently wrote an article for Quality about training and workforce development in which he stated, “Pursuing entry-level training program...

The NDT industry has established in-depth guidelines and requirements for formal classroom training, but a shortfall in the standardization of on-the-job training (OJT) requirements remains. Donald Booth, CEO of the American Institute of Nondestructive Testing, explains.

Coy Limon of 3D Infotech explains the cutting-edge innovations that transform quality control inspection processes. From metrology automation to machine learning-driven defect detection, we will explore how these high-end technologies reshape manufacturing standards. One major trend? Augmented reality (AR) enhances inspection accuracy, and smarter defect detection, while automation is accelerating...

Atty Chakraborty, our 2025 Quality Rookie of the Year, discusses her work in the emerging field of AI in the medical industry, including examples, predictions for the future, and how it may apply in your work.

Jim Mayer, the Manufacturing Connector, explains how culture starts at the individual level, offers an example of culture from the world of F1 racing, and how the proposed ISO standards may include a cultural component as well.

Meet our 2025 Quality Rookie of the Year, Attrayee Chakraborty. She is a quality professional in the medical field with a background in biotechnology and expertise in Artificial Intelligence (AI). (Image courtesy of Attrayee Chakraborty)

Our 2025 Plant of the Year CEO Explains How to Train, Maintain High Quality, and Find the Right Software With a commitment to people, new technologies, and the highest quality standards, Spectrum Custom Packaging aims for zero defects in every product they make. “We keep scrap and defect rates low, we always aim for zero,” says CEO Shawn Pereira. “It’s nearly impossible but we try.” (Image courtes...

Our 2025 Quality Professional of the Year has nineteen competencies listed on his CV as well as 50 skills listed on LinkedIn—if you’re looking for a certified quality engineer (CQE) or an AS9100 lead auditor, you’re in luck—but also stresses the importance of emotional intelligence. Here, Ben Tomic shares his insights from a long career in quality. (Image Source: Magenta Photo)

Donald Booth is the CEO and founder of the American Institute of Non-Destructive Testing. He will be giving a presentation at the Quality Show in April titled "The Evolution of NDT Education and Training." (Image courtesy of Donald Booth) ⮞ The Quality Show Agenda

Lisa Weis explains why asking questions instead of giving answers is the best way to get results, why talking things out is so helpful in learning, and how people centric leadership works well at work – and at home. She’ll be presenting at The Quality Show this April in Nashville. (Image courtesy of Lisa Weis) ⮞ The Quality Show Agenda

Many of the concepts of lean manufacturing are deceptively simple. It’s easy to read or hear about them without understanding how big of an impact they can have. Eric Hayler will be presenting a workshop called The Power of Lean at The Quality Show in Nashville on April 15. His hands-on workshop will include a manufacturing simulation and allow attendees to practice using lean skills right away. H...

Like all successful journeys, some special preparations may be required like a positive attitude, good planning, seamless execution, and a solid end goal in mind. Susan Gorveatte shares her secrets from 25 years of auditing, including an important what NOT to do. (Be prepared to laugh.) Susan is an auditor, trainer, public speaker and coach is president of Gorveatte Consulting Inc. For more than 2...

Heather Wade offers a preview of her workshop entitled “The 3 Rs of Calibration; Reading, Writing, and Reviewing Accreditation Scopes, Service Requests and Calibration Certificates.” In the more than 100 presentations she’s given – from Toledo to Shanghai – Heather Wade has offered practical and well-received information on metrology. Image courtesy of Heather Wade

Glenn Graney, QAD’s Marketing Director for the Industrial and High Tech markets, is an optimist about AI. Here he explains how AI might work for your manufacturing application, how it can improve a business, and why a technology-first approach is not the best way forward. Image courtesy of QAD