PwC Luxembourg TechTalk

In 1975, the prestigious American news magazine Business Week published The office of the future , one of the first to flirt with the idea of a paperless office. Today, with the latest digital technology developments, the paperless office is not only plausible but, arguably, desirable.  But, as we all know, every coin, at least the physical ones, has two faces. In this episode of TechTalk, we spea...

Not so long ago, Artificial Intelligence (AI) seemed like something that could only exist in a science fiction movie. However, that's no longer the case! AI is already well integrated into our daily lives and that applies to the business world as well. That's precisely what PwC Luxembourg's 2021 Data Analytics and Artificial Intelligence Survey shows.  For this episode of TechTalk, we invited Thie...

In this episode of TechTalk, we speak about Intrapreneurship and Innovation with Zoha Ahmed, Innovation & Strategy Manager, and Iga Guillemin, Product Development Manager at PwC Luxembourg. We also discuss why organisations should encourage new ideas from their own people, and onboard startups in innovation projects. 

In this episode of TechTalk, we revisit personal branding concepts and how they are linked to our evolution as professionals. Our guests are Virginie Laye, who has extensive experience in people's upskilling and coaching, and Christopher Rossa, who is specialising in new tech for people. 

This episode of TechTalk is a special Christmas edition! In this one, we talk with Sybil Pasquier and Andrew Whiteside, who are Digital Accelerators at PwC Luxembourg, about how technology has changed this festive time. They'll share with us their personal experiences and maybe some Christmas stories too. Give it a listen!

Could the HR function escape the Attila of the XXI century, namely, the digital horde? You know the answer! Digital tools that can ease tasks related to people management and, in turn, help to boost the digital transformation of organisations are already out there. They are called Human Resources information systems, or HRIS. In this episode of TechTalk, we speak with Shanika Charles, Director at...

The words 'design' and 'design thinking ' have joined the list of the 'buzzwords' of the decade, being thrown around in summits, workshops, conferences and even in the office's small break room. It's to reckon, though, that not everyone using these terms fully understands what they stand for.  This TechTalk is a sort of 101 introductory episode to revisit and discern what design and design thinkin...

Have you ever got a phone call from someone posing as a representative from a legitimate entity asking you for your personal information, or worse, telling you that your bank account has been compromised and they need your credentials? This is just one example of Social Engineering tactics, but there is more. In this episode of TechTalk, we speak with Christina Lekati, Social Engineering Trainer &...

In this episode of TechTalk, we speak with Paul Oor, who is an independent Security and Data Protection Consultant and Project Manager, about the reason(s) why Chief Information Security Officers (CISOs), Data Protection Officers (DPOs) and Chief Executive Officers (CEOs) should work closer.

Will our physical identification documents, such as identity cards or passports, soon be a thing of the past in Europe? In this episode of TechTalk, we talk with Serge Hanssens about the opportunities and challenges for developing a viable and solid digital identity ecosystem in the Old Continent and how such a system would work in practice.

Very often, we hear on the news about a cyber-attack, where malicious hackers worked to disable a security system to either take it down or to steal information, usually to get a ransom. But hacking isn't only about illegal activities. In this episode of TechTalk, Luis and I talk with Simon Petitjean, Offensive Security & Red Team Leader at PwC Luxembourg , about "the good type of hacking" - the e...

The term "Process Mining" was first coined in a research proposal written by the Dutch computer scientist Wil van der Aalst , known as the Godfather of Process mining. This is how this new field of research began, emerging under the umbrella of techniques related to data science and process science at the Eindhoven University in 1999. In this episode of TechTalk, we invited Maxime Hennau, Advisory...

The procurement function is currently changing, like most if not all business functions and operations, due to digital technology. O rganisations are looking for solutions to advance procurement, which, among others, translates into cost savings and risk mitigation, while improving the employee and user experience with new digital tools. However, when betting on this transformation, there are chal...

In the last episode of Season 4, get to know TechTalk's team a little better. They have inverted their roles from interviewers to interviewees and accepted the challenge to answer some of the intriguing questions we have asked our newly promoted partners a while ago. Give it a listen and see you back in September!

Every two years, we put together with the Institut Luxembourgeois des Administrateurs (ILA) the ILA/PwC Fund Survey to assess the governance trends. For those who participated in the survey, cybersecurity remains the main area of risk. Current times require boards to be more and more aware of security issues and reflect on, for instance, the risk of reading emails in public areas or sending confid...

We've all had some bad experiences as customers: waiting on hold for far too long, being bounced from one agent to another and another, looking for information on the website only to be left without an answer… The examples go on and on. That's why Customer Transformation - or customer-driven business transformation - is key. In this episode of TechTalk, Patrice Passé-Coutrin, Director Technology C...

Social media manager, Blogger, App Designer, Cloud Services Specialist, Big Data Analyst...these jobs barely existed 10 years ago. What's coming next? A smart design home manager, algorithm bias auditor and cyber calamity forecaster, just to name a few. It's clear by now that the traditional path of getting a degree and finding a job for life no longer applies. It's not only a generational and cul...

The concept of the Experience Economy was first used by B. Joseph Pine II and James H. Gilmore in an article in 1998. While it has been around for a while, it is in the last five years that customer centricity and "everything UX" have seen a true takeoff.  While few can challenge the fact that good design centered in the user/customer supports successful innovation, does it also support operationa...

In today's digital sphere, competition is fierce and people are constantly receiving information from every front. So, how can your organisation reach its audience more efficiently? Using corporate digital channels such as social media or a blog is a good way to go, but it's not enough. You need an army of allies with the right networks to help you spread the message.  In this episode of TechTalk,...

An increasing number of businesses are turning to the cloud to save costs and drive efficiencies, a trend reinforced by the COVID-19 pandemic. In this episode of TechTalk, we speak with Stéphane Zema, Technology Director at PwC Luxembourg about why businesses should move to the cloud and what's the best way to go about it.

Customer experience, user experience...and the list goes on and on. In fact, "experience" has become a sort of suffix to which we add different types of actors, depending on the idea we want to convey. In this TechTalk episode, we speak with Armin Prljaca, Customer Experience Strategy Consultant at PwC Luxembourg's Experience Center, about his work with a client in Latin America to boost their #cu...

In this episode of TechTalk, we speak with Kurt Fields, Director in Emerging Technology Advisory at PwC, about automating trust, one of the six technology convergences that PwC has isolated. But c an trust, this precious and fragile human value, be truly automated? 

Imagine a future where everything has a twin, but that twin only exists in the digital world, like a simulation of reality that allows us to uncover new insights and test scenarios. Can you imagine the impact it would have on business? In this episode of TechTalk, we dive into digital reflection, one of the six technology convergences that PwC has isolated, together with our special guest Anand Ra...

Some years ago, PwC, after a thorough assessment process, came up with the Essential 8 technologies for business. In this episode of TechTalk, we speak with Scott Likens, Emerging Technology Leader for US, China, and Japan, about how the convergence of these technologies is unlocking the next wave of innovation, yielding new business solutions that are greater than the sum of their parts.

While we've come a long way when it comes to gender parity, and progress has been made in a number of industries, others remain behind. Such is the case of technology, where women occupy less than 7% of the industry's workforce in Europe. In this episode of TechTalk, and on the occasion of International Women's Day, we talk with Sonia Letaief, Technology Manager at PwC Luxembourg, about her own ex...