PWC Connections: The Podcast

In this episode, we shine a spotlight on PWC's exceptional Fleet Operations. Jim Scaccia (Fleet Manager) and Troy Chandler (Fleet Shop Supervisor) join us to discuss the innovative strategies, cutting-edge technologies, and dedicated staff that earned national ranking (NAFA Fleet Management Association) for the second consecutive year. Don't miss out on this deep dive into what makes PWC a...

PWC earned national recognition from the Government Finance Officers Association (GFOA) for financial reporting. The two awards were the Distinguished Budget Presentation Award (highest form of recognition for governmental budgeting) and the Certificate of Achievement for Excellence in Financial Reporting . Sabrina King (Financial Reporting Manager) and Anna Gray (Budget Manager) joined us in &quo...

Get ready to weather the storm! 🌀 In our latest episode, we're diving into North Carolina's hurricane season preparations with Phil Harris (American Red Cross) and Gene Booth (Cumberland County Emergency Services). Join us in "The Bucket" as we explore the strategies, challenges, and resilience of communities bracing for nature's fury. Tune in for expert insights, firsthand...

As we approach the opening months of summer, the effort to save on utility bills is a peak priority. An increase in demand on the electric grid is usually passed on to customers. Christina Gilmore (Sr. Customer Service Representative) and Jamie McLamb (Customer Service Representative) joined us to share some tips to keep cool, reduce costs, and avoid higher bills during the summer months.

PWC is committed to sustainability in all aspects of our operations, demonstrating our support for conserving natural resources, improving our air and water quality, and expanding the use of renewable energy. Our Sustainability options highlights this commitment and the many areas we strive for positive impact. Sonya Griffin (Customer Programs Specialist) and Levita Winborn (Customer Programs Anal...

While road work may be a hassle, it's very important and necessary for drivers to be courteous and respectful of the workers. Chris Rainey (Water Resources Operations Manager) and Jordan West (W/R Crew Leader) joined us this episode to provide some insight on work zone setups and hazards, as well as share some experiences of work zone disasters.

PWC takes pride in a culture of growth and development toward equipping employees for new roles and responsibilities. Our Organizational Development (OD) team works closely with PWC managers and supervisors to ensure their employees have the tools necessary to grow. Olivia Hall (OD & Training Manager) and Scott Falzo (OD Coordinator) made time to discuss how their work will help PWC become the...

Our premier FREE event gives you the power to save lots on your utility bills – with experts on hand, demos, useful giveaways, and more, to help our community conserve. You can speak with customer service reps, incentive program specialists, and other PWC experts including Electric Lineworkers! Michelle Shaver (Customer Accounts Analyst) and Elizabeth Vasser (W/R Administrative Assistant II) both...

Taking the extra time at home to  find and fix water leaks can result in big savings on your water bill. The average household’s leaks can account for nearly 10,000 gallons of water wasted every year and 10% of homes have leaks that waste 90 gallons or more per day.  Harry Myles (Conservation Specialist) and Sonya Griffin (Customer Programs Specialist) stopped by to discuss ways to maintain your i...

It's time to celebrate the amazing accomplishments of engineers and the opportunities available in the engineering industry. Engineers build things and solve problems all the time! John Allen (Principal Engineer - Reps & Compliance) and Janet Crockett (Electrical Systems Engineer) joined us to discuss their roles as engineers at PWC, how they were introduced to engineering, and shared some...

Former Fayetteville Assistant City Manager Jay Reinstein joined us in "The Bucket" to his journal with the Alzheimer's Disease and how he evolved into an advocate for the cause. Bobby Russell (HR Officer) also sat in on the conversation to discuss PWC's contributions through events and donations of funds and time. Click play and get connected!

The approximate 650 employees at PWC are essential in providing award-winning, safe, and reliable electric, water and sewer services to all our customers with rates that are among the lowest in the state. PWC offers benefits and perks worthy of being recognized as one of the best employers in North Carolina. Adrian Clarke (HR Advisor) and Lauren Armstrong (HR Programs Coordinator) joined us to dis...

A new year brings the opportunity to create new routines. Marcus McLaurin , Customer Service Supervisor and Tiffany Barton , Customer Service Representative joined us to share some resource reminders and conservation advice that can help customers save throughout the year. We're kicking off the 1st edition of 2024 discussing ways our customers can conserve on their utility usage as well as sav...

The holidays are a joyful time to spend with family and friends, but a careless mistake could put a real damper on your festivities. Statistics show that during the holidays, there is an alarming increase in household fires, theft, and medical injuries. Ondrya Mangato (Safety, Health, & Environmental Manager) and Mike Shepherd (Sr. Safety, Health, & Environmental Project Coordinator) joine...

Winter has arrived and you should know that extreme cold weather impacts your utility usage and your monthly bill. When temperatures drop below freezing for extended durations -- you and your home need to be prepared. PWC Customer Service Representatives Marcetta Dinkins and Lari Ann Miller stopped by "The Bucket" to share some advice for customers to manage your utility usage without lo...

Preview episode with CEO/GM Timothy Bryant

Information technology (IT) is the use of any computers, storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange all forms of electronic data. Mark Lawler , Chief Information Officer, stopped by to discuss the overall IT department, cybersecurity measures, thoughts on A.I., and the what's on the horizon. Be careful what you cl...

PWC is proud to serve the Fayetteville/Cumberland County area as a hometown utility and provide reliable electric, water and sewer services with rates that are among the lowest in the state. Our employees are all working together to meet our customers’ needs. On this episode, Tiffany Brisson (Customer Programs Call Center Supervisor) and Christina Gilmore (Senior Lead Customer Service Rep) joined...

This is the 20th Cybersecurity Awareness Month and it has grown into a collaborative effort between government and industry to enhance cybersecurity awareness, encourage actions by the public to reduce online risk and generated discussion on cyber threats on a national and global scale. Dave Ruiz , Cybersecurity Manager , joined us in "The Bucket" to introduce himself and chat about the...

National Preparedness Month is recognized every September to increase awareness about the importance of preparing for potential disasters and emergencies that could happen at any time.  Phil Harris , Executive Director for the American Red Cross (Sandhills Chapter) and Britten O'Quinn , Powerline Field Supervisor joined us in "The Bucket" to discuss making an emergency plan/kit for y...

In this episode, Marshall Jackson (Lineworker 1st Class) and Dustin Britt (Lineworker 3rd Class) joined us in "The Bucket" to discuss their contributions and the overall experience of the Light Up Navajo Nation Project. PWC and the American Public Power Association worked with the Navajo Tribal Utility Authority (NTUA) to help bring electricity to families in need with this project. Hear...

The PWC Board of Commissioners has recently designated for the 2nd Wednesday in August to be recognized as Wastewater Professionals' Day! The day celebrates and acknowledges the efforts of wastewater professionals to protect public health and the environment. Thomas Urbanek , W/R Mechanical Field Supervisor and Carlnell Barette , Project Coordinator joined us to discuss operations, requirement...

Before leaving town for vacation -- listen to this episode! We usually to take a moment to make sure the house is well secured, our pets are taken care of, and someone will be able to check the mail. But when planning to leave for a summer getaway do not forget to take some small steps to save money and conserve on your utilities at home. Michelle Shaver , Customer Programs Specialist and Gabriell...

PWC is the largest municipal public power system in NC! Our 650 employees are essential in providing award-winning, safe, and reliable services to over 118,000 customers. The workforce is constantly changing shape with retirements, new hires, and turnover. Brittany King , HR Advisor and Makayla Sims-Jones , a current PWC Summer Intern, joined us in "The Bucket" to discuss career opportun...

June is National Safety Month and marks the beginning of hurricane season. Portable generators can provide a great level of convenience during extended power outage. However, they can also be dangerous if operated improperly. Serious injury can occur to both the homeowner and the line crews working to restore electric service. Britten O’Quinn , Powerline Field Supervisor, joined us in “The Bucket”...