Psych in Business

In this episode of the "Psych in Business" podcast, Dr. Ernest Wayde discusses the Service Profit Chain and its application in the workplace. He uses the fictional story of Blue River's Hospital to illustrate how employee satisfaction, customer loyalty, and profitability are interconnected. Dr. Wayde emphasizes the importance of storytelling in conveying practical psychology concepts and shares a...

In this episode of the Psych in Business podcast, Dr. Ernest Wayde speaks with Dr. Courtney Worley and discusses her work as a training coordinator for the VA National Center for PTSD Training in Written Exposure Therapy. Dr. Worley provides consultation in cognitive process therapy and written exposure therapy to clinicians in diverse healthcare systems. Dr. Worley emphasizes the importance of co...

In this episode of the "Psych in Business" podcast, Dr. Ernest Wayde discusses the importance of effective conflict management in the workplace. He provides practical tips for new managers on how to handle conflicts within their team in a way that minimizes disruption and promotes a positive work environment. Dr. Wayde emphasizes the need for active listening, clear and respectful communication, a...

In this episode of the Psych in Business podcast, Dr. Ernest Wayde interviews Jamie Ramsden, CEO of Adastra Leadership and author of Let's Go! How Great Leaders Shape the Future. They discuss Jamie's new leadership model, which focuses on four dimensions: The individual, the team, the context, and the mission. Jamie emphasizes the importance of being a role model, building a community, making sens...

In this episode of the "Psych in Business" podcast, Dr. Ernest Wayde discusses the importance of effective communication in the workplace. He provides practical tips for new managers on how to communicate with their team in a way that helps them to listen and understand. Dr. Wayde emphasizes the need for clear, concise, and respectful communication, as well as the importance of maintaining control...

In this episode of the "Psych in Business" podcast, host Dr. Ernest Wayde interviews Dr. Thuy Boardman, an expert in helping leaders translate their strategic vision into impactful results. They discuss the importance of strategy in organizations and how leaders can bridge the gap between strategy and action. Dr. Boardman emphasizes the need for leaders to clearly articulate their vision, communic...

In this episode of the "Psych in Business" podcast, Dr. Ernest Wayde explores the practical application of psychology in the workplace, specifically focusing on the skill of active listening. He highlights the importance of truly understanding others by actively listening to them, rather than just hearing their words. Dr. Wayde provides practical tips for active listening, such as giving full atte...

In this episode of the "Psych in Business" podcast, host Dr. Ernest Wayde welcomes Dr. Lauren Catenacci , an experienced organizational psychologist and consultant. Dr. Catenacci shares insights into her journey, combining her passion for social psychology with her expertise in organizational effectiveness. Dr. Catenacci discusses her interest in applying psychological principles to diverse indust...

In this episode of the Psych in Business podcast, host Dr. Ernest Wayde wraps up the discussion on critical team leadership characteristics, behaviors, and skills essential for fostering a thriving organizational culture. Building upon previous episodes, Dr. Wayde delves into seven foundational behaviors and skills that leaders must possess to effectively lead their teams. The episode begins with...

In this episode of the Psych in Business podcast, host Dr. Ernest Wayde welcomes Dr. Karyn Edwards, an expert coach, facilitator and speaker with a passion for supporting women in their career journeys. Dr. Edwards shares her personal journey, highlighting her struggles with learning disabilities and her subsequent career in corporate roles focused on talent and people development. The conversatio...

In this episode of the Psych in Business podcast, host, Dr. Ernest Wayde delves deep into the integration of psychology and business by exploring various team effectiveness models. Dr. Wayde emphasizes the importance of having a structured approach to enhance team dynamics, relationships, and efficiency in organizational settings. He begins by acknowledging that while he has covered several promin...

In this episode of the Psych in Business podcast, host, Dr. Ernest Wayde welcomes Steven Schloss, an executive and team coach with a rich background in HR leadership across various industries. Steven shares insights from his extensive experience, shedding light on the critical role of psychology in the business world. Steven discusses his journey from being a Chief People Officer to founding Liste...

In this episode of the Psych in Business podcast, Dr. Ernest Wayde delves into the often-overlooked but critical aspect of leadership: employee development. Dr. Wayde begins by emphasizing the significance of focusing on team members' growth and professional enhancement within organizations. He acknowledges the plethora of leadership skills that are helpful, but narrows down the discussion to the...

In this episode of the Psych in Business podcast, host Dr. Ernest Wayde welcomes Dr. Gineva Drinka, a coach and senior leader at Victoria's Secret and Company, with over a decade of consulting experience. Dr. Drinka shares insights into her journey, influenced by her upbringing in a family of mental health professionals, leading her to apply psychological principles to business and human performan...

In this episode of the Psych in Business podcast, host Dr. Ernest Wayde delves into the Korn Ferry T7 model of team effectiveness, shedding light on its internal and external facets. Drawing parallels to the Hackman model, Dr. Wayde outlines the T7 model's comprehensive approach to enhancing team performance. The T7 model emphasizes five internal factors crucial for team success: thrust, trust, ta...

In this episode of the Psych in Business podcast, host Dr. Ernest Wayde welcomes Dr. Ali O' Malley, an expert in leadership and team effectiveness. With over 20 years of experience in partnering with senior leaders across various industries, Dr. O' Malley sheds light on the nuances of leadership in today's virtual environment. Dr. O' Malley's journey from academia to corporate roles at John Deere...

In this episode of the Psych in Business podcast, host, Dr. Ernest Wayde delves into the critical topic of change management and its profound impact on organizations and individuals. With insights drawn from renowned change experts and experiences from his own IT background, Dr. Wayde underscores the necessity for leaders to comprehend and navigate the complexities of change effectively. He emphas...

In this episode of the Psych in Business podcast, hosted by Dr. Ernest Wayde, he delves into the intersection of psychology and business, spotlighting individuals like Scott, a seasoned leader in a missions organization overseas. Scott, along with his wife Katie, has spent 16 years abroad, primarily in the Middle East and Europe, serving communities and fostering cross-cultural teams. Their journe...

In this episode of the "Psych in Business" podcast, hosted by Dr. Ernest Wayde, the focus is on exploring the GRPI model of team effectiveness, developed by Richard Beckhard in 1972. Dr. Wayde delves into the four key factors for team success outlined in the model: Goals, Roles, Processes, and Interactions. Starting with goals, Dr. Wayde emphasizes the importance of establishing clear and measurab...

In this episode of the Psych in Business podcast, Dr. Ernest Wayde speaks with Dr. Sherry Buffington, a motivational and performance psychologist.  Dr. Buffington shares insights into her journey as a psychologist specializing in motivation and performance within the business realm. The conversation delves into various topics, starting with Dr. Buffington's transition into the field of busine...

In this episode of the Psych in Business podcast, host, Dr. Ernest Wayde delves into the concept of courage, particularly its significance for effective leadership. Dr. Wayde begins by defining courage according to the American Psychological Association: the ability to confront difficult challenges despite the risks involved. He highlights examples such as overcoming destructive habits and voicing...

In this episode of the Psych in Business podcast, Dr. Ernest Wayde interviews Dr. Kayla LeLeux-LaBarge, a clinical organizational psychologist and technologist. Dr. LeLeux-LaBarge shares her journey from clinical psychology to organizational consulting and her current work at the intersection of psychology and technology. She discusses her experiences in transforming workplace dynamics, emphasizin...

In this episode of the Psych in Business podcast, Dr. Ernest Wayde explores the intricacies of team effectiveness models, honing in on Patrick Lincione's widely recognized "Five Dysfunctions of a Team." Dr. Wayde underscores the significance of comprehending the relationship dynamics that lead to team failure. The model identifies five dysfunctions, each building upon the last. First is the Absenc...

In this episode of the Psych in Business podcast, Dr. Ernest Wayde welcomes Winnie De Silva, a seasoned executive coach, leadership strategist, and business consultant with over 25 years of experience. Winnie also hosts her podcast, "Transformative Leadership Conversations with Winnie De Silva." The conversation begins with Winnie sharing her unique journey, starting as a social worker and transit...

In this episode of the Psych in Business podcast, host Dr. Ernest Wayde delves into the critical leadership skill of adaptability. Drawing on research from the US Army, Dr. Wayde emphasizes the importance of adaptability in leaders, especially in today's fast-paced and constantly changing business environments. Defining adaptability as the capacity to respond appropriately to changed or changing s...