Profitable Home Services Podcast | Increase Profits & Improve Cash Flow

You open the doors under your kitchen sink and reach in to grab the cleaner you keep down there. It comes out soaking wet. You start pulling everything else out and it's all a soggy mess too. Great. You've had a leak under that sink for who knows how long and now you've got a huge problem you didn't even know about.  Sound familiar?  The same thing can happen in your business finances just as easi...

Does this sound familiar? You've been diligently working in the home services industry, but you're struggling with managing your finances and maximizing profitability. You've been told to simply track your expenses, but it's not producing the desired results. The pain of watching your hard-earned money slip through your fingers without seeing any significant growth in your business can be frustrat...

The income tax trap. Have you fallen in it?  Odds are high you wouldn't even know if you had.  Many home service business owners unknowingly leave money on the table with cash flow leaks related to income tax or operating under the wrong business entity. In this episode we'll explore possibly unknown tax solutions that can specifically save home service entrepreneurs big time. From understanding d...

Most businesses have mere seconds when a potential customer visits their website to grab their attention and convince them to look at your services seriously. In today's fast paced digital world you want to make those website conversion seconds really count!  Your website is what most potential customers see long before they get near any direct communication with an actual human in your business. ...

One of the things I am dedicated to through this podcast is pointing out hidden places where your company profitability may be leaking away. You can't plug a leak you are not aware of. A leak that hides so close to the surface that it's easily overlooked is your employees. Are they happy with their jobs? Are they working hard and enjoying their work? Or are they dragging their feet, and wasting ti...

Have you heard this kind of advice on how to market your business before?  You need a good landing page with a great hook and be driving consistent traffic to it! You've gotta be on Facebook, Instagram, and Youtube! You should be running Google Ads! You should be publishing a bog with optimized SEO each week! It can be completely overwhelming when you try to approach marketing this way. Digital ma...

When you think of growing your business you think of working from the inside right? What about working from the outside? Have you ever thought about buying an existing company? Ken Bohenek is a seasoned business broker who has guided countless entrepreneurs through the complex maze of business acquisitions.  If you've been looking for ways to expand your current operation, this episode will arm yo...

"Saying please and thank you never hurt anyone." Did anyone tell you something like this when you were growing up? Annoying as it may have been to hear as a 15 years old, there is wisdom in these words, and they apply to your business.   With Thanksgiving coming up I have been thinking about gratitude lately, and decided to look at the effects it can have on a business. I found that developing an...

Where do you spend the most time in your business? Do you get to spend your time planning for the future, building business relationships, and serving your customers at the highest level? Or is all your time used putting out fires, dealing with employee issues, and struggling to turn a decent profit?  Most of the home service businesses I work with are stuck in the second scenario. They are operat...

Have you ever gotten your business insurance bill and felt like you were hemorrhaging money? Well, you're not alone. Many contractors and tradespeople struggle to find affordable coverage that really protects their business.  In this episode, my guest Randy Sadler and I dive into the power of captive insurance - a strategy that can help you stop the bleeding, plug those profit leaks, and even crea...

Artificial Intelligence (AI) is shaking up the world and how we do things. It is affecting every business, including yours. Many people are nervous about using AI, whether they don't understand it, are unsure how their customers will react to using ai business tools or worry that AI may be replacing people in the workplace   I wanted to bring in the experts to talk about this hot topic and how it...

How would you like to improve your sales without increasing your marketing budget? Sounds like a daydream? It's not. It's just a slightly different focus on how you are currently using that marketing budget.  My guest, Jason Kramer joined the podcast to share his proven strategies for maximizing your marketing return on investment (ROI) and boosting your sales - not by spending more, but by nurtur...

Are you a home service business owner struggling to increase your profits? Do you feel like you're leaving money on the table, but don't know where to start?  In this special anniversary episode of the Profitable Home Services podcast, host Diane Gardner sits down with Lyndsay on her Podcast Production team, to uncover the hidden profit leaks that could be draining your bottom line.  Diane shares...

There have been a lot of external changes lately that have affected your business haven't there? When covid struck you likely found a way to pivot your business.  Then inflation came. Then there were supply chain issues. Each time did you try to pivot? It's exhausting and can leave you confused on what truly makes you stand out from your competition and create business stability. And if you're con...

Your team can be your biggest headache, but also your biggest asset if you manage them well. It's a huge headache if you are constantly losing your top talent and your employees are constantly expecting you to put out all the fires.  On the other hand, your employees can be the driving force behind exponential business growth if they feel valued, motivated, and invested.   In this episode, sales e...

So you need to save money in your home service business, but you don't want to start with raising prices. What do you do? The obvious answer is "cut costs", but do you start with finding cheaper suppliers and materials? No! Keep the quality your brand is known for. Start by looking at your internal business processes and systems to see where your profits are leaking out there.  By plugging these i...

Taxes are taxes. You have to pay them. There's no way around it, right? Not entirely.  Many small business owners are overpaying their taxes without even realizing it, and they don't have to.  In this podcast episode, I share my years of experience in helping businesses use strategies to legally minimize their tax liability and keep more of their hard-earned profits. From entity structuring to ret...

Home service business owners wear many hats that keep them extremely busy. One thing they all want though, is more loyal repeat customers. But how to get them? Odds are high that most of these business owners haven't stopped to consider how or why they should devote time to building credibility and authority in their industry.  To compete in an area where several service providers are offering ver...

Running a profitable home services business is no easy feat. Many entrepreneurs started out as technicians. They don't have MBAs and can struggle to understand the business side of their operations, leading to many silent profit leaks and missed opportunities.  In this episode, I sit down with seasoned builder Mark Williams to uncover the common financial pitfalls that trap home service providers....

Many home service business owners, like plumbers, electricians, and HVAC technicians, are unaware of the power of publicity to grow their businesses. They're so busy taking care of customers and putting out fires that they don't spend time building their credibility and authority in the community. Discover how leveraging publicity through podcasts, awards, etc can help you stand out from the compe...

Building a dedicated team can be one of the biggest challenges home service business owners face. Too often, they find themselves running an "adult daycare" instead of a thriving, profitable company. I brought on team management expert Dan Dowdy to show us how to transform your team from a liability into your greatest asset. You'll learn how to build trust, empower your employees, and unlock hidde...

It can feel next to impossible to stand out from the competition, big box stores and attract new customers, and simply having a website is not enough. You need a strategic online presence that educates, engages, and converts sales leads into paying customers. I was so excited to dive deep with marketing expert Craig Lowder on his keys to building an amazing digital self-service system that shorten...

Are you a home service business owner struggling to increase your lead conversion rate (get more people to buy) and grow your profits? Sales expert Craig Lowder joined me to share his proven 6-step system for building a lead conversion engine that works.  Find out how to identify your ideal customers, craft compelling messaging, map out your sales process, and track the right metrics to really gro...

Are you struggling to build a cohesive and high-performing team in your home service business? The key may lie in understanding the unique personalities and communication styles of your employees and customers. In this episode, I sit down with personality expert Steven Shapiro to explore his innovative "Personality Poker" system.  Learn how finding your team's strengths and blind spots can help yo...

It stinks to work so hard and not be bringing more home at the end of the day, especially for home service businesses. In this episode, marketing expert, Tyler Williams shares not one but two uncommon profit leaks that he frequently uncovers when working with plumbers and other home service providers - unsold estimates and overspending on lead generation. By finding and fixing these hidden profit...