Principle of Hospitality

Episode 62 - How hospitality training will move more online with Jonathan and Tony from Typsy  In this episode I talk with Jonathon and Tony from the online hospitality training platform Typsy.   Typsy is an online learning platform with video courses from some of the world's best hospitality instructors.    In this podcast we talk about.  -How did Typsy start in...

Episode 61 - Building a new world cider company with Justin Ostrom from Arquiteka  Justin Ostrom and his father Stephen started the Arquiteka brand in 2015 in the Yarra Valley in Victoria. After many years of growing apples they wanted to create a new world cider, which is real terms means it’s not too sweet and perfectly balanced. The brand had a testing start after their brewery was vandali...

Episode 60 - How to storytell on social media with Brett Campbell from Claxon Agency  Brett Campbell runs Claxon Agency a multi-award-winning digital growth agency that delivers revenue growth for brands through digital channels; relentlessly driven in the pursuit of innovation, success and great Spotify playlists. In this podcast we discuss how Brett started out in the marketing field in a v...

Episode 59 - Nick Stone from Bluestone Lane Coffee  Nicholas Stone is a forward thinking hospitality CEO. The success he has had with Bluestone Lane has hit a short pause as COVID-19 has a deeper impact in the US than in some sectors around the world. In this podcast we discuss the changing productivity of staff to fit a new labour model, how a big brand like Bluestone is pivoting during a ch...

Episode 58 - Our industry needs more thoughtful voices like Wendy Hargreaves  Everyone has a voice on the hospitality industry and the food and drink experiences that are had, and since the advent of social media at scale these voices have become less trustworthy. Wendy Hargraves is one person who has been a journalist for over 30 years is a very trustworthy voice in the hospitality scene and...

Episode 57 - How to build a hospitality brand for all the right reasons with Mr Yum founder Kim Teo   After so much debate over the last 6 months about delivery platforms and disruption I wanted to have a guest on my podcast that I very much respect in this space, especially during these times I knew that Kim Teo would provide great insights of what she is doing with Mr Yum. In this podcast...

Episode 56 - Richard Docherty from Laneway Greens / Part 2 After so much great feedback following his last time on the show I knew that I had to get him back, especially during these times I knew that Richard Doherty would provide great insights of what he is doing with Laneway Greens. As you would of heard from his last appearance on episode 44, Richard is a seasoned professional in the hospitali...

Episode 55 - How can venues survive and grow after COVID-19 I was fortunate enough to speak with Simon Taylor a couple of weeks ago from the UK. We have been friends for the last couple of months, and in that time I have learnt a lot more about the European landscape of hospitality venues. In this podcast I wanted to understand what his thoughts were on the current crisis in the Uk and Europe rega...

Episode 54 - How landlords and tenants should talk to each other for a win/win outcome  With so much of the focus of the current issues with the hospitality industry revolving around leasing, and operators trying to function deals with landlords, I wanted to get an independent leasing agent of the highest quality, Andrew Danson, to give our listeners the best advice on what to with their leas...

Episode 53 - How Shaun's story will help you in COVID-19 as hosted by Jason Titus One of the highest rating podcasts and most comments I get is the one I did with Jason Titus in 2019 about my story.  If you haven't listened to it already, it is episode 19. I wanted to get Jason back to interview me again to just talk about how I put my businesses into liquidation in 2008 as I thought during t...

Episode 52 - How life challenges gives you perspective on what to do next with your food venue with Julian Mero It was a delight to talk with Julian Mero who is a food and beverage leasing executive with the large shopping centre brand QIC. Julian shares with us his time growing up in the industry in his dad's pizza shop and how falling back into hospitality and working for popular eatery Groove T...

Episode 51 - How one amazing woman in Chloe Chaplin has seen challenging times in the hospitality industry and is doing everything she can to make them better I have been lucky enough to know our guest Chloe Chaplin for a couple of years and she has always brought positivity and passion to those around her in the industry.  When I heard of two initiatives she had personally started to bring p...

Episode 50 -  How the coffee industry will come out of COVID 19 with Julian Young from Toby's Estate  The story of Toby's Estate began in 1997, when coffee-loving lawyer Toby Smith made a life-changing decision, swapping legal books for coffee cups to follow his passion for his favourite brew. Travelling to some of the most remote corners of the globe, Toby lived amongst the coffee-produ...

Episode 49 - How will fresh food supply chain deal with COVID-19 with Steve Biviano from Select Fresh Providores The fruit and vegetable industry was one of the first one's to really suffer as restaurants and cafes pulled back operations or close completely. In this podcast Steve Biviano, the Group GM discusses with me how the Select Fresh Providores brand has pivoted in the current crisis, and ho...

Episode 48 - SPECIAL EPISODE - Part 2  - How to financially deal with the crisis of COVID 19 for your hospitality business With the growing Covid-19 crisis hitting every area of the economy worldwide, but especially the hospitality industry, I thought it was pertinent to have one of my most trusted sources in the financial sector, Braden Johnston the Senior Accountant and Director from Rising...

Episode 47 - SPECIAL EPISODE - How to financially deal with the crisis of COVID 19 for your hospitality business With the growing Covid-19 crisis hitting every area of the economy worldwide, but especially the hospitality industry, I thought it was pertinent to have one of my most trusted sources in the financial sector, Braden Johnston the Senior Accountant and Director from Rising Tide Financial...

Episode 46 - Meet the amazing founders of Young Henrys beer and how they always do things differently for the right reasons Like most good stories, Young Henrys started over a beer. Meeting on opposite sides of the bar, Richard Adamson and Oscar McMahon got talking over their love of beer and music, and discovered they also shared the view that the Australian beer scene felt a little stagnant – th...

Episode 45 - Tobie Puttock I was very fortunate to sit down with celebrated chef Tobie Puttock recently and record a podcast with him. We talked at length about his career start as a young man at Caffe e Cucina and then found his love for cooking in Italy, the UK And Switzerland. We discussed how he met Jaime Oliver and developed a friendship which led to him taking on Jaime’s 15 restaurant. Tobie...

Episode 44 - Richard Docherty the CEO of Laneway Greens In this episode I talk with the CEO of Laneway Greens on building sustainability. We chat about how he started as an engineer, moved from Scotland to Australia to work in a mine shaft, before starting a life in New Zealand running and owning bars and taking on cherry orchards! He talks about his plans for his current role of CEO at Lanew...

Episode 43 - How to develop a leadership culture with Mark Wright from Wham Consulting. Mark lives and works in the UK, Newcastle-upon-Tyne in the cold North East! His tale is that of a 16 year-old glass collector in a city centre bar that goes on to be Operations Director at one of the country’s most loved Independent cinemas and in the space in between managed for local and national private comp...

Episode 42 - How to pivot your career in the hospitality industry with David J Burns David’s passion for food started as a young entrepreneurial 12 year old on the south coast of England where he would spend the Summer months catching prawns and selling them to the local fish monger and assisting his late father selling the garden produce at the local Summer markets. David dedicated the first deca...

Episode 41 - How the Sonoma Film Festival has managed to maintain it’s world class standard over the last two decades Now in the 23rd year, the Sonoma International Film Festival (March 25 - 29, 2020) takes place in the heart of Northern California's Wine Country and will feature more than 90 hand-selected films including independent features, documentaries, world cinema,  and short film...

Episode 40 - Elaine Batho In this episode I talk about the importance of mental happiness in the hospitality industry with Elaine Batho. Her 30 years in the hospitality industry covers hotels, restaurants, contract corporate dining, and the London 2012 Olympics just to name a few. Today she host retreats working as a life and wellness coach and helping other people create and host retreats. As wel...

Episode 39 - Robert Phelps the President of Silverchef Canada and how the circular economy will shape the hospitality industry. In this episode we talk about: -How SilverChef supports restauranteurs in scaling their business -How the ‘Circular Economy’ is impacting Canada’s hospitality sector -How tech innovations are changing the hospitality sector -How the principles of the ‘Sharing Economy’ are...

EPISODE 38 - Chronic Tacos and the plans for growth with the CEO Michael Mohammad and Founder Randy Wynner  Chronic Tacos is a California-inspired Mexican grill that celebrates authenticity and the individuality of its customers.  The fast-casual franchise is known for its fresh Mexican cuisine that is customized for each guest’s distinctive taste.  Founded in 2002, the Aliso Viejo,...