Preparing for the Unexpected

Times have changed, and organizational leadership must deal with new challenges of mental health, employee wellbeing (as well as their own), while acknowledging that executive training to prepare executives to lead during such difficult times, is severely lacking. I talk with noted psychologist Gavin Freeman in a 2 part episode. In the part 1 we talk about mental health and wellbeing, and in part...

The workplace and Business Continuity will never be the same after the COVID19 global pandemic. I speak with internationally recognized BCM expert Chris Miller, about what the workplace and Business Continuity might be like in a post-COVID world. During our chat we touch on: 1. How individuals (employees) have changed, 2. How management and corporate leadership have changed, 3. How organizations h...

Political Risk and Supply Chain Management are two important topics in today's world. I talk with the founder of LeanPM LLC and author of "Political Risk Management and the Global Supply Chain", Ralph Kliem. In our talk we touch on: 1. Defining Political Risk, 2. Political risk drivers, 3. Key components of managing political risk, 4. The risk register and what information it should contain, 5. Th...

It's time for the October 2022 update with Regina Phelps, as we talk about the outlook for families, communities, and organizations, with COVID and subvariants beginning to grey to horizons. We touch on: 1. Respiratory syncytial virus (RSV) impacting the old...and young kids (transmission, symptoms, protection...), 2, Avian Influenza (Yes, it's back...and never really went away), 3. Human Influenz...

Due to the COVID10 global pandemic, Crisis Management and Crisis Leadership have have changed, but become more important than ever. I speak with recognized Crisis Leadership expert Oliver S. Schmidt, as we talk about: 1. Defining a crisis, and the difference to a disaster, 2. The 3 phases of Crisis Management, 3. Partnerships that help 'Contain & Control' a crisis, 4. Ongoing Lessons Learned and E...

The success of Business Continuity, Risk Management, and Crisis Management, can be aided in part by having strong Supply Chain Management practices. I speak with Supply Chain and Business Continuity expert Kush Srivastava. We talk about: 1. Domains and Common Elements, 2. The opportunities to leverage from the various domains, 3. The congruence analyzed, 4. The rolling impact of Supply Chain Manag...

Business Continuity is often seen as an expense, but doing it right can help an organization with profitability. I talk with long-time BCM industry certified professional Harsha Sastry. Harsha takes us through many different considerations that sometimes get overlooked or ill-perceived, but in actuality, can help an organization reap continuous profits. We talk about: 1. Re-discovery, 2. Re-qualif...

It's time once again for my regularly scheduled chat with globally recognized resilience and business continuity management expert, Regina Phelps. For this episode we talk about Shifting Baselines, defined as failure to notice change over time. We also touch on ROI vs VOI, which means how resilience, BCM, and DR professionals showing value, rather than trying to 'guess' at ROI dollars. It's a grea...

Sometimes, leadership during a crisis can be lacking and ineffective. I talk with Crisis Management expert and author of Code Black: 50 Lessons in Crisis Management for Effective Leadership, Glenn C Schoen. We touch on such topics as: 1. The meaning of Code Black, 2. Decision Making Model during a crisis, 3. The 6 steps in defining a crisis, 4. Defining, addressing, and prioritizing risks (even be...

Business Continuity Management (BCM) isn't just about a 'plan' - there's so much more to consider, and many other concepts that into play to create a successful BCM program. I speak with well-known and respected BCM thought leader Vito Mangialardi, about some of the many concepts associated with a BCM program. We talk about: 1. Policy, 2. Maturity Model (What's a mature program looks like?), 3. Au...

The global pandemic has put allot of stress on just about everyone, and it's important we know how to deal with the prolonged stress and burnout it has - and is - creating. I speak with the author of 'Burnout Proof: How to Establish Boundaries to Avoid the Negativity of Stress' and founder & Chief Burnout Officer of the Breakfast Leadership Network, Michael Levitt. We talk about: 1. Defining burno...

I talk with award-winning IT, Continuity, Resilience, Risk and Security professional and noted resilience expert, Modebola Olowu. Modebola talks about personal resilience and how we can cultivate a practice the will work effectively at home and in the workplace. We touch on subjects such as: 1. What is resilience and the difference between the workplace and home, 2. Characteristics of personal res...

It's time again to get caught up once again with Regina Phelps. In our August 2022 update we talk about: 1. COVID (US, Canada, and the world...and new variants), 2. Monkey Pox (What we need to know and some of the misconception), 3. Staff shortages in the health care and teaching professions (why and what impact this is having), 4. Polio (What is it? How does it spread? How to prevent it, and vacc...

Embedding Business Continuity and Resilience into an organization can seem a daunting task. I I talk with BC and Resilience specialist Gary Stevenson about how we can do this and what we should consider. We discuss: 1. Define the term embedding, 2. The importance of awareness and the different levels of awareness required, 3. Steven's personal experiences with embedding BC in his organization (the...

The use of Knowledge Management (KM) within the Business Continuity industry can help organizations with their goal of becoming more resilience. I talk with Knowledge Management (KM) specialist, Vanessa Thurlwell, who will help us understand what Knowledge Management is and the considerations for implementing a successful KM program. We talk about: 1. Principles of resilience (A Resilient Organiza...

There is allot of focus on our physical Supply Chains, but what about digital supply chains? I talk with long time lead auditor for ISO 9001, ISO 27001 and other standards, Willy Fabritius. Willy takes a different view of Supply Chain Management and talks about the digital aspects, rather than the traditionally focus of physical products and their supply chains. It's a new perspective that hasn't...

It's time for my regular discussion with noted Crisis and Business Continuity industry leader, Regina Phelps. We find out the latest news with COVID, and wonder if we've been here before. We also touch on vaccines, boosters, and resetting expectations). See the link below to the report Regina references. The second part of our discussion focuses on Monkey Pox, and whether we should be worried or n...

Working with you suppliers is key if you want to create Supply Chain Resilience for your organization. I talk with the Head of Business Resilience Lead Logistics at Maersk, and BCI award winner, Zera Zheng. Zera is very passionate about supply chain resilience and we have a very interesting talk, touching on such subjects as: 1. The elements of Supply Chain Resilience Management, 2. Supply Chain M...

If the COVID19 global pandemic has taught organizations anything, it's to develop a stronger focus on their supply chain. I speak with Supply Chain Management (SCM) expert Matthias Rosenberg about what you should know about SCM to help your organizations and communities deal with disruptions in a proactive and positive manner. We talk about: 1. Defining Supply Chain Management, 2. The different pe...

Managing communications during a crisis can be tough, but it's even harder if you don't know who your stakeholders are. I'm joined by Crisis Management expert Caroline Sapriel, who will help us understand how to identify our stakeholder and stakeholder groups, and how we need to communicate with them. We touch on: 1. Defining a stakeholder, 2. Why quick ownership of a cyber event is important, 3....

It's time for another chat with renown leading BCM industry expert, Regina Phelps. For our June 2022 chat we touch on: 1. The latest on Monkeypox, 2. Polio in London (Wasn't this eradicated?!), 3. COVID Update (Vaccines, boosters, and where the world stands right now), 4. Continue our talk on planning and executing Ransomware Exercises (Injections, Virtual Exercises…), and much more! As always it'...

If there's one thing organizations have learned throughout the COVID19 global pandemic, it's how fragile our supply chains are. I speak with longtime noted Business Continuity Management and Risk expert, and global award winning industry personality R. Vaidhyanathan (RV), about how to create resilience within our Supply Chains. We touch subject such as: a) Risks identification and management, b) E...

Business Continuity – is it strategic? That's the question award-winning and globally recognized BCM industry professional, Luke Bird, asks in the recently published article "Is Business Continuity Really Becoming More Strategic"? Luke talks about the difference between strategic thinkers, and the traditional approach of being a 'doer'. In this episode we talk about: a) Is Business Continuity beco...

Business Continuity and Risk Management must work closely together, like two people in a well-orchestrated dance; a 'paso doble'. I speak with Business Continuity and Risk Management expert Federica Maria Rita Livelli about how these two disciplines need to work in parallel to maintain synergy and unity. In this episode Federica discusses: 1. Defines the likeness between disciplines and how they a...

Being a corporate business leader can be tough. Mishandled crises can devastate businesses, lives and livelihoods (Hemus, 2020) I talk with internationally recognized crisis leadership expert and author, Jonathan Hemus, as we talk about what good leaders need to understand, know, and react, when disasters and crises strike. We talk about: 1. The challenging risk landscape (health, economies...) 2....