Preparing for the Unexpected

I'm joined by Risk and security expert, Denny Wan, as we talk about a challenge so many organizations experience: Patch Management and how it actually helps corporations of all sizes in such areas as Business Continuity, Information Security, and Cyber. During our chat we talk about: 1. Defining patch management, 2. What is a 'patch' and why is it important? 3. Interdependencies and testing, 4. Ch...

I'm joined by Chief Risk Officer (CRO) for Resource One Credit Union, Daniela Parker, as we talk about two key topics: 1) Managing Resilience Programs with Limited Resources, and 2) Dealing with a We've always done it that way Culture. During our discussion, we touch on: 1. Leveraging existing tools and resources, 2. Being creative in approach, 3. Engagement, 4. Executives vs employees, 5. Resilie...

I'm joined by experienced Organizational Resilience, Business Continuity, and Disaster Recovery specialist, Jason Hoss, as we talk about The Soft Skills for Resilience. Technical skills are great to have, but it's soft skills that will take you and your own resilience to the next level. During our discussion, we talk about: 1. Defining soft skills and resilience, 2. Active listening, 3. Radical ca...

I'm joined once again by renown author and Emergency Management, Business Continuity, Resilience, and Crisis Management expert, Regina Phelps. We take a look back at 2023 and take some time reflect on what 2024 may hold. Looking Back at 2023: 1. Climate Change, 2. Global Uncertainty (China, Taiwan, Ukraine, Russia...), 3. Coups in Africa, 4. Food insecurity, 5. Growing divisions, 6. Challenges to...

Something a little different today. Here are a few random 15min segments taken from our live broadcast at the 2023 Fall DRJ Conference in Phoenix in September. Segment 1 - Alex Fullick and James Green Segment 2 - Heidi Hanna Segment 3 - Shane Mathew We had a great time and hope you enjoy these conversations.

I'm joined by award-winning and longtime Resilience and Business Continuity specialist, Margaret Millett, Head of Resilience at Uber Technologies, as we talk about two important topics today that have impact on organizations, leadership, and industry practitioners: DEI and How to Address Executive Expectations. During our DEI discussion we touch on: 1. Defining DEI, 2. Benefits of DEI, 3. Pushing...

Join me Thursday, November 30/23 at 1pm EST, as I talk with author and globally recognized resilience and crisis management expert, Regina Phelps. We talk about the current global situation from a crisis management perspective and how it impacts our organizations, leadership, and our own well-being. During our chat we touch on: 1. Vocabulary of the moment, 2. Polycrisis, 3. Recurring historical th...

Operational Resilience is a key area of focus of many organizations. I'm joined my seasoned security strategist and specialist Steve 'Stitch' Hindle, as we talk about Security & Operational Resilience in terms and perspectives different from the usual run-of-the-mill chatter. During our chat we touch on: 1. Disruptive events, 2. It's OK to fail, 3. People empowerment, 4. Driven by the top, 5. Oper...

Understanding our environments, either in the workplace or out in public, can help us mitigate risks and increase safety, and to help achieve that we must understand situational awareness. I'm joined by longtime security & risk management expert, Michael White. During our chat we talk about: 1. Defining situational awareness, 2. Self-awareness, 3. Decision-making, 4. Communication skills, 5. Under...

Obtaining and maintaining executive support for you Resilience or Business Continuity Management (BCM)program can be tricky; something many people struggle with. In fact, it's one of the key challenges faced in the industry. I'm joined by John Luizzi, a long time BCM and resilience, Crisis Mgmt., Emergency Mgmt., and industry leader, to talk about what we can do to obtain executive support, especi...

I'm joined by recognized risk management, security, resilience expert, and author, Robert Hall, as we talk about his new book 'Building Resilient Futures'. It's a fascinating discussion where we touch on: 1. Resilience and technology, 2. People and resilience, 3. Facing adversity, 4. Societal engagement (This topic is well worth the listen), 5. Engaging communities, 6. Creating a 'spirit', 7. Focu...

Ransomware! Not a day goes by we don't hear about the challenge this organization's face. I'm joined by Chief Information Security Officer (CISO) Advisor, Agnidipta (Agni) Sarkar who provides practical advise about Ransomware. During our chat we touch on: 1. Defining Ransomware and it's multiple phases, 2. The big issues in ransomware, 3. Investing in observability, 4. Recognizing when you have an...

Today's business world has allot of challenges and sometimes the answers to problems aren't as simply as one might want. I talk with employee & customer engagement, leadership, and mental resilience professional, Marc Rowley. During our chat we focus in on two key areas: The Importance of Engagement and Mental Resilience. 1. THE IMPORTANCE OF ENGAGEMENT a. Engagement defined, b. engaging employees...

Resilience is a journey, and I'm joined by longtime Resilience and Business Continuity expert, and author or 'The Continuity Moment Insight: The Catalyst in Your Resilience Journey', Harsha Sastry. During our talk we touch on: 1. The Continuity Moment Insight (Harsha's new book) 2. Resilience as a 'journey', 3. Episodes vs chapters or segments, 4. What Experiments means in resilience, 5. What Rele...

Risk Management - it's a really hot topic right now. I'm joined by long-time management consultant, the inventor of Applied Information Economics (AIE), and author of 'The Failure of Risk Management: Why It's Broken and How to Fix it', Douglas W Hubbard. During our chat, Douglas talks about: 1. The challenge with Risk Assessments, 2. Probability defined (not as easily defined as you think), 3. Pro...

I'm joined by recovering lawyer, an SME on national security and disaster preparedness / response, and the author of "How to Not Kill Your Business", Erika Andresen, CBCP, JD, MPA. We talk about the relationship between Business Continuity and the Legal Team (it's not what you're thinking) and how Business Continuity contributes to Community Resilience. We touch on such subjects as: 1. Engaging th...

Today I talk with creative learning and knowledge management specialist, Stephanie Barnes. We talk about a topic that can radically change your workplace for the better increasing employee (and management) creativity and innovation. You might call it radical knowledge management. We touch on: 1. Defining Radical Knowledge Management (RKM) 2. Brainstorming 3. Neuroscience and RKM 4. Creativity 5. A...

I'm joined by award-winning Business Continuity and Crisis Management expert, Charlie Maclean-Bristol, as we talk about building a framework for writing Business Continuity Management (BCM) test objectives, and testing practices overall. Charlie touches on: 1. Testing vs exercising 2. How COVID has impacted testing 3. 4 key components to consider when writing test objectives 4, Testing purpose 5....

This week I'm joined by internationally recognized security intelligence and crisis management professional, and author of 'Strategic Corporate Crisis Management: Buildings an Unconquerable Organization, Brendan Monahan. During our discussion, we touch on: 1. The Plan: expectations, decision-making, delivering value, establishing triggers, assumptions, dealing w/ difficult people, testing/exercisi...

Today I talk with respected Sr. Program Manager and Enterprise Disaster Recovery expert, Ray Holloman, as we talk about tow (2) important subjects in today's business world: 'Disaster Recovery Testing in the Cloud' and 'Translating the Words, Rules, and Regulations of Resilience'. In our first segment we talk about 'Disaster Recovery Testing in the Cloud' and touch on such things as: 1. Testing ap...

Success for individuals, corporations, and communities comes from the creation of great teams. Though teams build success, they can also be misunderstood and under utilized. I talk with ER physician at Mount Sinai Hospital (Toronto), award winning host of CBC Radio's White Coat, Black Art and The Dose, and bestselling author Dr. Brian Goldman about his latest book The Power of Teamwork. During our...

Resilience - it's not just a buzzword. I talk with long-time respected Risk Management and international security expert, Robert Hall about Resilience. We touch on such things as: 1. Defining resilience 2. The need for societal engagement 3. Leadership 4. Risk 5. Community resilience 6. The UK Governments Resilience Framework (what it is, its strength, it's weaknesses, and it's future) 7. National...

To build resilience, whether in a team or an organization, a person needs to build psychological safety for themselves...but how. I talk with Psychologist, author, and the co-founder of the Academy of Brain-based Leadership (ABL), Dr. Dan Radecki, as we talk about the book he co-authored 'Psychological Safety: The key to happy, high-performing people and teams'. Dr. Radecki talks about: 1. Definin...

The summer of 2023 is shaping up to be a crisis-filled time, so I talk to author, and crisis management expert, Regina Phelps, to make sense of it all. During our talk we touch on: 1. Wildfires and their big impact, 2. What professionals and organizations do to review their plans and responses to the impacts of wildfires (It's more than what you might think), 3. Permacrisis and Polycrisis (Let's f...

I'm joined by globally renown resilience team building expert, organizational psychologist, author, and entrepreneur, Kathryn McEwen. Resilience in the workplace is a topic organizations around the globe is tackling, and trying to understand what it really means and how to address it. Kathryn will help us understand this. During our discussion, Kathryn talks about: 1. Defining team resilience, 2....