Preparing for the Unexpected

We all experience failure at some point and organizations aren't spared these experiences. What sets some organizations and people apart is their ability to bounce back from adversity and move forward. We speak with renown speaker, entrepreneur and author Barry J. Moltz about how some people - the most important component of any organization, are able to Bounce back from failure. Focusing on his b...

Sometimes you just can't build or manage your Business Continuity Management (BCM) / Disaster Recovery (DR) program because your organization may not have the ability to develop and implement the program or the skillls to do it. When that discovery is made, you might look outside your organization for help; an external vendor or a consulting service. Before you make that final decision, there are...

No matter the level of experience a Business Continuity Management, Emergency Management or Disaster Recovery professional, there are always activities that we can leverage to increase our exposure and knowledge in the industry. We speak with renowned author and award-winning consultant Suzanne Bernier, who will provide us many great tips and tools we can leverage to raise our careers both within...

A key component of any Business Continuity Management (BC) program is ensuring the mitigation of impacts created when an organization's supply chain is impacted. This week we'll talk to noted supply chain management expert and author of A Supply Chain Management Guide to Business Continuity Betty Kildow. Betty has been working in Business Continuity for over 20 years and we'll learn how to identif...

The Continuity & Resilience Today (CRT) conference was held May 29-31, 2018 in Toronto at the Sheraton Downton Hotel. It was the inaugural CRT conference that was originally part of the old World Conference on Disaster Management (WCDM). This show provides a quick overview and summary of some of the sessions held over the 3 days and some of the key points that were discussed and presented to atten...

This show is Part 2 of our conversation with BC experts and authors, David Lindstedt and Marc Armour. We'll continue to discuss Adaptive Business Continuity - A New Approach and what readers, listeners and BC professionals can expect from a new way of thinking about BCM. David and Mark will provide some insight in to what works in today's BCM industry and what isn't working, why it isn't working a...

For decades BCM / DR professionals have performed the Business Impact Analysis (BIA) the same way with the same results; often not quite the results expected. John Jackson, an early visionary in BCM / DR, talks about how the traditional BIA may need to change; change how we ask questions, who we ask information from and what results it needs to deliver if its to be effective for organizations. We'...

No business or community exists in isolation; all have vendors or partners in some form or another and both are needed to help communities and business grow and thrive. It's for that reason we need to assess the BCM / DR capabilities of potential business partners; either upstream or downstream. This episode will focus on questions to ask prospective business partners to find out just how well the...

The Business Continuity Institute (BCI) is one of the world's leading promoter Business Continuity and Resilience with chapters around the globe. This show will focus in on the BCI Canada chapter and we'll talk to the BCI Canada Chapter President, Chris Horne. Chris will speak to the objectives BCI Canada and how it offers a benefit to all BCM/DR practitioners and professionals. We'll also learn a...

To paraphrase a well-known saying, 'We must learn from our mistakes and from the mistakes of others'. In BCM, DR and Crisis Management we talk allot about Lessons Learned and making changes but a Lesson Learned without action, is simply a Lesson Identified or Observed. All too often, the lesson we could learn from remains an observation. World renowned speaker and author of The Lessons Learned Han...

Sometimes communicating the various facets of Business Continuity Management (BCM) can be difficult to do to those who aren't well-versed in the industry. We use our own terminology and concepts when communicating BCM - or Disaster Planning - and often that just creates more confusion for listeners. This episode will focus on several key words beginning with the letter C that can be used to help p...

Business Continuity Management (BCM) is always trying to progress itself - sometimes successfully and sometime with not so much. For BCM and Disaster Recovery (DR) to stay relevant with other industries such as Privacy, Security, Information Security et al, it needs to think differently. We'll be joined by BCM thought leaders and authors David Lindstedt Ph. D. and Mark Armour who together, wrote t...

Continuing on from Part I, we'll continue to discuss the challenges posted to BCM and DR programs. No matter the industry, the size of your organization, or the location(s) of your business, Business Continuity Management (BCM) and Disaster Recovery (DR) programs always seem to experience a common set of challenges. Drawing from 20+ years of experience, Alex Fullick will discuss these many challen...

No matter the industry, the size of your organization, or the location(s) of your business, Business Continuity Management (BCM) and Disaster Recovery (DR) programs always seem to experience a common set of challenges. Drawing from 20+ years of experience, Alex Fullick will discuss these many challenges that seem to transcend industry and location - and which seem to appear at one time or another...

When we think of Crisis Management Teams (CMT) we automatically focus on leadership, logistics, technology and business teams but one team never seems to be fully developed or initiated; the Salvage & Restoration Team. Perhaps that due to the fact that if we're lucky, we never need the team to be initiated. But what if it needed due to the seriousness of the disaster experienced by an organization...

The Business Recovery Managers Association (BRMA) is North California's largest business recovery association. In fact, 2018 sees BRMA celebrate its 25th anniversary! In this episode we'll talk to it's President, Fiona Raymond-Cox and previous representative, Julia Halsne. We'll talk about the association and all the benefits it offers it current members and prospective members. Fiona and Julia wi...

Quite often when Business Continuity and Disaster Recovery practitioners try to convey the various aspects of a Business Continuity Management (BCM) or Disaster Recovery (DR) program, we miss the mark. We use our own language to convey messages and processes that aren't in others' diction. This episode will describe 7 terms that start with R that a practitioner can use to help describe to executiv...

The 2018-03-08 episode will dig a bit deeper into how disasters impact our behaviors and ongoing responses to traumatic situations. We'll talk with Clinical Psychologist Dr. Rickey Miller, who will discuss the various ways in which people respond to situations and how we can help people overcome their anxieties and stresses related to the disasters they have experienced or witnessed. Many organiza...

Many organizations have plans to help their employees evacuate buildings and get to safe locations and then is the extent of most employee-related BCM plans. But disasters affect people differently and sometimes those impacts aren't know right away and don't appear until well after the situation. This episode will take BCM/DR practitioners to a deeper level and offer some insight on what additiona...

Our 2018-02-15 episode will be a very personal show; one that you many or may not be able to relate to; the loss of a loved one. Host Alex Fullick will speak about his and his brother's personal journey and experiences dealing with the death of their father. Though somewhat expected when an individual is their later years, the loss of a loved one can still leave people unprepared and unable to dea...

In this show we talk with the President and Vice-President of the Mid-Atlantic Disaster Recovery Association (MADRA), Mr. Curtis Bartell and Dean Gallop respectively. We'll talk about the MADRA organization and the various activities it's involved with and how it offers value and benefit to its membership. We'll also talk about some new perspectives on resilience; what it is and what it means. Cur...

Issues Management is nothing new to those in Project Management and Business Continuity though for many it's a misunderstood practice. We're joined by retired Issues Management expert Glen Duff, who was the VP of Issues Management at Ciba-Geigy/Novartis. Glen provides allot of valuable insight on how we can manage issues proactively and how we can manage our issues better during times of disaster....

Nothing in Business Continuity Management (BCM) or Disaster Recovery Planning (DRP) stands alone; everything has a dependency on some level. On this weeks show we will talk to Alvaro Orrantia a Senior Director for one of Canada's largest Financial Institutions, who will talk to us about dependencies and dependency management. We'll learn how to identify our program - and organizational - dependenc...

Many organizations see BCM/DR as an expense but we'll speak with Marty Fox, author of The Ultimate Business Continuity $uccess Guide, who will tips and ideas of how BCM/DR can add value to an organization. Marty has a passion for Business Continuity and has extensive global experiences when building and maintaining BCM/DR programs. Marty will leverage his global experience and provide listeners ma...

The Salvation Army has been on the front lines of many disasters since 1865 and with the Halifax Explosion in 1917, the organization began its great work in Canada. Join us as we talk to the Emergency Disaster Services Director for The Salvation Army's Canada & Bermuda Territory, Perron Goodyear. Perron gives us some history as to the start on the organization and the incredible disaster and emerg...