pmXcite - 'The Podcast'

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "I have a tenant who is constantly reporting repairs and maintenance or requesting improvements. It feels like I just get one thing sorted and they come up with another issue. The owner is sick of it...

"7 ways to look after your future-self for more clarity in your home and work life". In this episode we give you our top 7 ways to keep your future-self in mind so that you can show up as the best version of yourself each day. These things are all about reducing stress and overwhelm, and increasing your producivity at home and in the office! 

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "I'm looking to hire my first Property Manager after managing the portfolio myself for the past 2 years. How can I get a full understanding around someones experience besides just looking at their re...

“How to be ultra productive when using social media to build your rent roll - with Ellen Bathgate". In this episode we bring in Ellen Bathgate, Director of Rent Roll Starter and social media queen! Ellen gives us her top three ways to ensure you can be as productive as humanly possible when it comes to using social media to grow your rent roll, and build your brand presence. Ellen also chats to us...

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "Our area is in lockdown and I am struggling to stay across everything with my kids at home during the day.  Do you have any suggestions or tips on how to make this work? I feel like I am going...

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier.  This weeks question is: "There is a lot of tension between my team at the moment, and a lot of conflict happening. Not sure how to bring everyone together and sort it out. Any suggestions?". If you'd like to have your...

 "Nailing your teams internal communication!". In this episode we dive into how you can help your team nail their communication internally, ensuring there is very little to no room left for misinterpreation of messages or 'tone'. Terri gives us her 4 best tips for getting your communication right as a team member and Shonleigh shares with us her FAVOURITE way of communicating internally with...

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "I have heard of other agencies giving yearly pay rises, which we don't do. What constitutes a pay rise in our industry?". If you'd like to have your question answered, please head over to www.pmxcit...

"How we win our mornings, so we can win our days!". In this episode we talk all things morning routines, how each season of your life will mean your routine looks slightly different than it did to the season before, and Shonleigh shares with you 11 'Morning routine bucket list' items that you can choose from if you're looking to win your morning, to win your day!

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "Keen to know more about your growth challenge as i'm hearing a lot about it from other business owners in our network. What results are people getting from it?". If you'd like to have your question...

EP27: "Creating MORE time in a Property Managers day". In this episode we give three suggestions as to how you can create more time in your day as a Property Manager - sounds impossible right? It isn't! These suggestions won't cost you a thing, they are easy and quick to implement and they will help to increase producivity, reduce stress and bring you so much more clarity as you go about your days...

In this episode, Terri & Shonleigh discuss the results their Round 2 Challengers just had in the NeXt Level Growth Challenge! Listen in for all the details around the highest performer, the lowest performer, the MVP and the overall % in growth this round saw over the past 6 weeks! Find out more about the growth challenge here: https://bit.ly/nlgc3

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier.  This weeks question is: "My Property Manager is pushing me for a Senior PM promotion, how can I assess whether or not this is warranted?" This question was sent in by a PM Club member. If you'd like to have your quest...

EP24: "The Best Of Our 'Client Experience & Retention' Season 2021"                                                                                             ...

In this conversation we discuss... ✔️ How a poor experience creates more than just a headache for you ✔️ Understanding how much your owners care about how their tenants are treated by you ✔️ 3 easy ways to lift their experience so EVERYONE is happy, and everyone win

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "Part 2: I've just taken over a portfolio and the routine inspections are out of control. I don't know where to start and the ones I have scheduled, I've had massive pushback from tenants. Help, this...

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "Our BDM is currently doing around 5-7 new managements a month consistently, I would like to increase that to 10 a month as I hear this is standard in the industry, am I correct in saying this?"&nbsp...

On this weeks episode of 'pmXlive - The Podcast' we discuss...                                                                      * The questions to ask yourself, before you ask the client * Why this formula works with almo...

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "I've just taken over a portfolio and the routine inspections are out of control. I don't know where to start and the ones I have scheduled, I've had massive pushback from tenants. Help, this is stre...

On this weeks episode of 'pmXlive - The Podcast' we discuss... When they want you to drop your pants (fees) after ALLLLL these years! We dive into understanding what led your client to this point, how to say no without offending them and how to mend and maintain the relationship moving forward

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "We have a tenant who doesn't agree with the level of cleanliness we have stated on our Entry Report. They are being quite unreasonable and I am not sure what to do. Do you have any suggestions?" Thi...

On this weeks episode of pmXlive we discuss...                                                                              ✔️ Why being consistent helps create an individual experience for each and every...

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier.  This weeks question is: "We need to bring on an assistant PM and my boss said I need to train them up, I've never done this before, where do I start?" This question was sent in by a PM Club member. If you'd like to ha...

This week on pmXlive we’re unpacking… Are you asking for client feedback at crucial points? What are the different types of situations you should be asking the for feedback during? And Terri Handy explaining her 9 step guide of action to take when recieving negative feedback.