Pints and Polishing Auto Detailing Podcast

Welcome to the most influential podcast for the Car Care industry and welcome to the Community 🍻 Pub where we believe in open conversation.  In this episode your going to hear of Specialists stepping out into new ventures but what's really on their mind about shortage, warranties and where we will be in the next five years.  So make sure you grab a pint and enjoy 🍻

Matte paint care sounds very difficult if you listen to the wrong people but is it really that hard? Marshall and Nick start to unravel the matte paint systems and how to properly care for them. The guys also discuss how we all deal with a customer that is complaining about our work. Its never an easy conversation but can we use some tactics to help our business long term?  This is a great ep...

The best business at following up is your local dentist as Greg explains in this podcast episode. How do we copy them and help us get appointments and clients? This is a great episode about adding value to potential clients which will help grow your business. There are a lot of opinions on the subject of reaching out to clients. We try and bring some clarity to this subject.

When you hear the word paint correction...what comes to mind? Is is the anxiety of chasing a perfect finish or the amount of pain staking hours it takes to accomplish?  There are fears that detailers have around paint correction and when we get Scott from Lake Country MFG into the Community 🍻 Pub they are exposed! What we love about this episode is Detailers getting real with what fears they...

In this episode Marshall and Nick discuss the way the world has changed since the pandemic started. But they focus on the customer and the business in this episode. Will customers start to adjust their attitude toward businesses to insure a better relationship in the future? Or is it on the business to do whatever it takes to make the customer happy? With supply chain issues, many businesses have...

Welcome to the Pints & Polishing Podcast where we believe in open dialogue about what is happening in our industry. Marshall recently posted in groups and multiple people responded that they would come onto the the Community 🍻 Pub to talk through their opinions.  Thank You David Fermani for being the only one that showed up to the Pub from the feed! We are very confused why some people p...

Marshall and Nick share a hilarious story about a customer wanting tint from someone who does not do tint! We think you will absolutely love this customer story that Nick shares with Marshall you got to check it out. Do you fight for work? Customers aren't always going to pay attention, so is the best idea just to blow them off? The guys chop it up about these issues on this episode. If you want y...

In this episode Marshall has Chris from Detailers Roadmap join the podcast to discuss websites. There is a ton of information out there about website building but how much of it is true? We think that is a question that many of us have run into over the years. Is the information that I am getting about my website accurate?  We spend this episode diving into the realities of what your website...

The industry is starting to feel the economic pinch and looking to break free from the mandates of big coating companies.  The market is changing rapidly in the favor of entry level single layer coatings but who would put on a ceramic coating without doing a full paint correction. So in this episode we talk though the theory with David Fermani on the Community 🍻 Pub so you can get a better u...

The guys dive into the myth of priming pads before starting to compound or polish the paint. Where did this all start? Does it actually make your results worse? Tune In to hear what the guys have to say.  What do you do when you have a bad customer experience? Marshall and Nick talk share some stories from customers of hyperCLEAN creating a fun part of the episode. Thank you for listening.&nb...

On this episode Marshall, Shawn, and Greg discuss how to handle prospects in your business. Not only how to make a first impression but how to continue the relationship after initial contact. Acting professional during the initial sales period and how do I close a deal without being overly aggression is a topic the guys tackle.  This is an episode that really sheds light on how to deal with t...

What do you think? Do single girls have the dirtiest cars? We dive into that discussion on the Community 🍻 Pub and learn all about Brandon's wild college days.  Here's an interesting point that was made during the thought...should we put person things on our social media business pages? Want to be apart of the episode then log into Zoom ID 9188001188 every Wednesday 7:30 Central.  

In this episode Marshall talks with Nick Walters and David Fermani about paint correction with modern clear coated vehicles. What is necessary and what are some of the trends that we are seeing in the industry? With all of the knowledge that we have should we be cutting paint down as low as we can for a perfect finish or should we be in the preservation business. This is an interesting topic in ou...

Marshall and Greg talk about how to succeed with social media. Making content constantly but what do I share, is that a question that you have? Simple answer, just document your day and what you are doing. Being on multiple platforms is also the key. If one of the platforms starts to die then your following starts to die so diversification is key to survival. This is a fun conversation we hope you...

Marshall, Shawn, and Greg hop into a host of issues on todays podcast. What do you think about the SEMA mask mandate? How will it affect attendance? The guys chop it up on how rising chemical costs are going to effect the industry on a broad scale. Detailers will be hurt by the rising costs but how do you insulate yourself? Charging your customers and knowing your numbers becomes even more importa...

This is a great episode where Marshall and Nick discuss the growing concerns that the chip shortage is going to go through 2024. How does knowing the car market help you sell more detailing to clients? Nick shares real life experience with selling customers based on the chip shortage.  What is the next step for professional detailers? How does the industry become more professional? Marshall a...

When do you separate personal time from business time? This is one of the main questions asked by Car Care Specialist daily. Those that clean cars full time and those that enjoy it part time are all curious. So welcome to the Community Pub where we have open dialogue around relevant topics. In this episode we have multiple ideas tossed in around to help you maximize your style. Can you buff scratc...

Marshall and Nick are back! Talking about Nick's new shop in Las Vegas and he shares the realities of his business. We also talk about the confusion customers experience not understanding what detailers do for their car. How do we overcome that confusion? Is it the biggest issue facing detailers?  Then the age old debate about ceramic coating and how does it cure. Do I need to buy an IR Lamp?...

Shawn starts off this episode inside a 106 Year old car. Thats pretty damn cool if you ask us! But how does a car get to 106 years old? Luck? We think its a mixture of a lot of things but most of all you have to maintain the car to the best of your ability.  Why is maintenance such an ugly word in our business? It seems that so many think they are above it and others think its required to run...

Welcome to the Community 🍻 Pub where we drink beer and talk about what is going on in the Car Care Industry!  In this episode, Specialist from across the country hop on and talk about what they are seeing in the Facebook Groups and why there is a big shake up going on.  Did you see the video from Billy? He makes a surprise appearance on the Community 🍻 Pub to explain why he make the vi...

On this episode Marshall, Shawn and Greg discuss how to save time when detailing. Time is a depleting resource for all of us and detailers can waste a lot of time when detailing a car. The guys try and help you save some precious time while detailing. Also the guys dive into ceramic coatings and many detailers are scared of ceramics and are missing out on that business. We hope you enjoy the episo...

Have you ever wanted to know what really goes on behind the scenes of Facebook Groups? Joey Love who is a detailer out of Hawaii joins us on the Community 🍻 Pub to share what he has experienced as a moderator of Facebook Groups.  Did you know people get paid in groups? Or did you think that everyone has the best interest of the industry? Grab A Pint And Enjoy This Episode!!

Have you seen the progression of the Car Care Industry out of the past years? Multi layer coating brands previously pigeon holed some and now we are seeing a movement of 1, 2 and 3 year coatings being trusted more. Multi Layer Brands might have run their course as the entrepreneurs in the industry push their agendas of efficiency.  In today's episode, Marshall gets to be the guest on the Refl...

Have you heard of the price increases starting to take effect? How will the industry handle a 10-20% increase? What is causing these massive price increases? In this episode, Nick and Marshall hop on IG Live to get out the info as quickly as possible!! 

Do you have to correct paint before you protect it? Why have multi level coating brands tried to force an agenda of correction before protection? In this Community 🍻 Pub episode we learn all about Buff & Shine Mfg from Julio, Justin and the Reflection Artist Team.  We also dig into the real world of detailing and see what shop owners believe about correction before protection.  Chim...