Pillar Talk with Chris Ross

In this episode of Pillar Talk, special guests Chrissy Swanson and Penny Whitney dive into their innovative Jumpstart Aging Workforce Solutions (JAWS) program, tailored specifically for the long-term care setting. Their conversation centers around a crucial question: how do we ensure our residents receive the quality care they deserve? Throughout the discussion, the emphasis on collaboration, cult...

In the latest episode of Pillar Talk, Chris dives into three key articles impacting the post-acute care sector. The first article focuses on proposed changes to the Value-Based Purchasing Program (VBP) by CMS, including a 4.1% increase in Medicare payments to skilled nursing facilities. However, concerns arise regarding potential reductions in rates for certain facilities and the expansion of CMS&...

Chris Ross shares his reflections during a family spring break trip, basking in the warmth and joy of spending time with loved ones. Amidst the beauty of the season, Chris is reminded of the fragility of life and the importance of mental health, a topic often overlooked. He emphasizes the significance of prioritizing self-care, urging listeners to focus on their mental well-being to become the bes...

Dive into the depths of mental toughness and success with Chris Ross on the latest Pillar Talk episode, '75 Hard & Me - 10 Lessons.' Uncover the raw power of mindset shifts and strategies as Chris shares key takeaways from his journey through the 75 Hard program. From embracing discipline and learning from failure to harnessing positive energy and redefining your relationship with time...

Join Chris and special guest David Mills for an exclusive episode focusing on the power of advocacy in post-acute care! In this dynamic conversation, David, a seasoned industry expert with over 33 years of experience, shares invaluable insights into effective leadership, mentorship, and the critical role of advocacy in shaping the future of the post-acute care setting. Discover how to harness tech...

Chris provides a comprehensive analysis of current events in the post-acute care setting. Addressing staffing shortages, reimbursement challenges, and the importance of effective leadership, Chris highlights the need for stability in administrator roles and competitive salaries to attract and retain talent. He applauds nursing home associations for advocating for Medicaid residents and emphasizes...

In the latest episode of Pillar Talk, we're diving into a special presentation Chris gave at the Wisconsin DON Council Symposium in Appleton, WI called, "Engaging the Clinical Leader." This episode is dedicated to the attendees, and hopes to fill in any gaps attendees have due to the poor acoustics at the venue. Chris's presentation focuses on addressing the unique challenges fac...

Discover the profound insights on the power of circles, both literal and metaphorical, in the latest episode of Pillar Talk. From the mathematical perfection of circles to the everlasting unity they represent, Chris reflects on the significance of our circles in shaping experiences, relationships, and successes. Join him as he shares heartfelt stories and lessons learned, emphasizing the importanc...

Dive into a riveting conversation between Chris Ross and Lori Koeppel, RN, BSN, NHA, DNS-CT, WCC, a nursing advocate and influential figure in post-acute care. In this podcast series, they unravel the challenges, triumphs, and untapped energy of the post-acute care setting. Discover Lori's journey, from nursing to advocacy, and explore the transformative initiatives she spearheads. Gain valuab...

In this episode, Chris delves into the concept of elite performance and what it takes to reach the top 1% in any field. He reflects on the significance of persistence, preparation, and taking action, emphasizing the importance of making continuous progress over striving for perfection. Drawing parallels to the sports world, Chris highlights how small, incremental improvements can lead to significa...

Chris is back with a must-listen episode, and this time, he's getting real about what's happening in the post-acute care space. Chris pulls no punches, exposing the ugly truth behind fraudulent practices that are hurting our industry. Get ready for an honest conversation about the legal consequences these wrongdoers should face and the impact on the facilities involved.

In Pillar Talk's captivating Episode 19, titled "License to Sell," Chris engages in a dynamic conversation with Mr. David Hardwick, a seasoned professional with over a decade at the helm of Sava Senior Care's sales force. The episode promises valuable insights into the world of leadership and sales professionals, particularly in the post-acute care setting. David's wealth of...

Embark on a transformative journey with the latest Pillar Talk episode, where we unravel the secrets of motivation and discipline to empower YOU. Dive deep into the energy bucket, discovering the magic of self-awareness, positive vibes, and aligning goals to magnetize success into your universe. Confront the fear of failure head-on, embracing the concept that "action alleviates anxiety"...

Embark on a journey of self-empowerment and professional growth with Episode 17 of Pillar Talk with Chris Ross. This episode introduces the groundbreaking Legacy Hierarchy of Boundaries—a transformative pyramid inspired by Maslow's hierarchy of needs. Uncover the secrets to establishing and reinforcing boundaries effectively, guiding you through key pillars: communication, setting boundaries,...

Embark on a transformative journey with Chris in Pillar Talk's latest episode, where the spotlight is on Consistency! As leaders in the post-acute care industry, now is the opportune moment to fortify your legacy. Chris passionately navigates the intricacies of weaving consistency into the fabric of your leadership, not just as a New Year's resolution, but as an enduring commitment to exce...

In the latest installment of Pillar Talk, Chris takes the helm as he sits down with Dr. Norris, the CEO of Deer Oaks Behavioral Health. This dynamic episode unveils Dr. Norris's journey into the realm of behavioral health and her deep-rooted commitment to the intersection of mental well-being and long-term care. Dr. Norris candidly shares her early ventures in psychology, the shift toward the...

In this episode of Pillar Talk, Chris opens up about the challenges even in the face of success and his personal constant struggle to solve monumental problems. Despite everything going well in his life, Chris finds himself feeling the weight of striving for something iconic. Chris shares his coping mechanisms, emphasizing the importance of discipline, faith, consistency, and a strong support syst...

In the latest episode of Pillar Talk, Chris dives deep into the theme of growth, offering invaluable insights for post-acute leaders navigating the stressors of the holiday season. Drawing inspiration from Stephen Covey's circles of control, influence, and concern, Chris provides a practical framework for optimizing personal development. Emphasizing the importance of focusing energy on the cir...

In this episode, Chris dives deep into the often elusive world of accountability. Drawing from his personal experiences, especially during his time in the Army, Chris explores the different phases of accountability and how it shapes individuals, particularly in the post-acute care setting. He reflects on his own journey, transitioning from being held accountable by drill sergeants to eventually ho...

Welcome to a riveting episode of Pillar Talk! In this installment, Chris engages in an insightful conversation with Colleen Muncy, the Managing Director & Founder of StarPRO, bringing over two decades of expertise in healthcare finance to the table. Dive deep into the world of StarPRO, a powerful tool designed to craft your playbook for elevating quality in healthcare settings.

Episode 10 of Pillar Talk delves deep into a critical and timely topic: "Stress & Burnout." Chris addresses the pervasive issue of stress and burnout, particularly among healthcare workers, emphasizing the selfless nature of those in the post-acute care setting. Acknowledging the challenge of prioritizing oneself, Chris urges leaders to be "selfish" in managing their stress...

In Episode 9 of Pillar Talk, Chris addresses the critical need for fostering a positive culture in the post-acute care setting, particularly amidst the challenges spotlighted by COVID-19, especially in staffing. Exploring government mandates and the scarcity of personnel, Chris introduces a powerful tool for response— the Culture Task List (CTL) . This daily commitment, inspired by thought leaders...

In a heartfelt episode of Pillar Talk, Chris Ross, a veteran himself, opens up about the upcoming Veterans Day, reflecting on his journey in the armed forces and the pressing issues faced by veterans today. He highlights the lack of resources available to veterans upon their return and calls for us to unite as Americans, respecting our differences and recognizing the privilege of living in a land...

Chris is joined by Mike Oxford, Chief Operating Officer at Sun Mar Healthcare . Their relationship journey began as two ambitious talents in their respective departments, initially competing against each other. However, their relationship evolved into a strong bond built on love, trust, and collaboration, showcasing the beauty of growth and maturity in leadership.

In this episode, Chris takes us on his personal journey of pushing beyond comfort zones by committing to a half marathon. He candidly discusses the struggles of training, from initial excuses to reflection, ultimately setting ambitious goals. Join Chris as he shares the tools and strategies he used to not only complete the run but also uncover ten invaluable life lessons. These lessons, from prepa...