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Optus chief executive Kelly Bayer Rosmarin has been the focus of public anger over the nationwide outage that took ten million customers off line yesterday. Ms Bayer Rosmarin is still apologising for the crisis but still doesn't have a clear idea of what actually triggered the outage. The embatted CEO has offered 200 gigabytes of extra data and free weekend data to appease angry customers. Kelly B...

The full financial and reputational impact is yet to hit Optus .. although the embattled telco is digging deeper in the crisis saying it's not planning to compensate customers. This morning Optus released it half year financial results in Singapore and even though they don't include the impact of yesterday's outage, the company is already under pressure from rising costs from inflation. Also today...

Optus is apologising but still can't fully explain what went wrong.

Optus reputational crisis goes global as 10 million customers consider "No" instead of "yes" by Peter Ryan

As was widely expected, the Reserve Bank has raised interest rates by a quarter of a percentage point, to 4.35 percent, despite evidence that households are already stretched. It's the 13th rate rise since May last year, as the RBA continues its battle to contain inflation.

Michele Bullock's honeymoon over as Reserve Bank governor hikes rates for 13th time since May 2022. December hike chances at 28pc - get ready for the Philip Lowe treatment and headlines like "the grinch who stole Christmas"

After a relatively smooth induction as Reserve Bank governor, it seems the honeymoon's over for Michele Bullock. The RBA board's decision to hike interest rates for the 13th time since May last year means more pre-Christmas pain for borrowers and the real risk of a followup in the coming months, potentially in December. Reporter: Peter Ryan, Senior Business Correspondent Featured: Lucy Meagher, Ev...

The Reserve Bank is widely expected to raise its official cash rate by 0.25 percentage points to 4.35 per cent at today's board meeting. Economists believe Michele Bullock will be forced to act on inflation which remains well above the RBA's target band of 2 to 3 percent. Reporter: Peter Ryan, Senior Business Correspondent

Will they or won't they? The Reserve Bank is poised for a lineball decision on whether to deliver the 13th interest rate rise since May last year. Economist Brian Redican says a hike will hurt households already on the brink while at the same time it's a test for the RBA's credibility on inflation. Reporter: Peter Ryan, Senior Business Correspondent Featured: Brian Redican, chief economist, T-Corp...

It's shaping up as another line ball decision when the Reserve Bank board meets tomorrow - on Melbourne Cup Day - to consider what might be the 13th interest rate rise since May last year. It's also a test for the new Reserve Bank governor Michele Bullock who's pledged to do whatever it takes to pull down inflation especially if it looks like running away. I speak with Brian Redican, chief economi...

Qantas chairman Richard Goyder has conceded shareholders will vote down a key report on executive pay in a backlash against the airline's reputational crisis. Labor senator Tony Sheldon, a former Transport Workers Union chief, described the Qantas board as a "criminal gang" and says Mr Goyder needs to retire now rather than next year.

After months of anger and frustration, Qantas shareholders are about to have their say when the airline holds its annual general meeting later this morning. The company's board is facing hostile questions on a number of fronts with the Qantas reputation in tatters after delayed and cancelled flights, lost baggage and allegations from the consumer watchdog that it sold fares for flights that didn't...

The US Federal Reserve.. the world's biggest central bank... has left its official interest rate on hold this morning for the second month in a row. But that decision comes with something of an asterisk next to it, the bank's warning if inflation doesn't slow, there could be more interest rate hikes in coming months. That decision comes ahead of Australia's Reserve Bank board meeting next Tuesday,...

The world's biggest central bank has left its official interest rate on hold this morning for the second month in a row. But the decision by the US Federal Reserve has a caveat - that if inflation doesn't keep slowing, there could be more hikes in the coming months. The decision to "pause" comes as Australia's Reserve Bank prepares to consider a rate rise, potentially at Tuesday's Melbourne Cup Da...

As shareholders prepare to lash the Qantas board at Friday's annual general meeting, a study of 500 boards by Board Benchmarking shows 25pc are dysfunctional - and don't even know it. Qantas isn't singled out in the report but executive chairman Nicholas Barnett agrees Qantas is a key case study and the board will be under pressure to provide answers.

When you buy a ticket to travel on Qantas, you probably think you've bought a fare for a flight that has a pretty good chance of taking off and getting to your destination. But that's not necessarily the case, according to the defence Qantas is using to answer allegations that it sold fares for flights that didn't exist.

Qantas is denying allegations that it sold tickets for flights that had already been cancelled but has conceded it let customers down and mistakes were made. The airline has denied profiting from delayed or cancelled flights and says the ACCC's case ignores the reality of the aviation industry that "airlines can't guarantee specific flights". Reporter: Peter Ryan, Senior Business Correspondent

As borrowers brace for a possible interest rate rise next week on Melbourne Cup Day, major banks are urging customers already in mortgage stress to speak up. The Australian Banking Association will today launch an advertising campaign telling distressed borrowers they don't need to "tough it out" - and banks are ready to help as they did during the height of the pandemic. The ABC's senior business...

It's now five years since the financial services Royal Commission uncovered a range of unlawful and unethical behaviour across the commercial banking sector. But what lessons have been learned from Kenneth Hayne's key findings that major banks pursued profit ahead of the interests of customers?

It's now five years since the financial services Royal Commission uncovered a range of unlawful and unethical behaviour across the commercial banking sector. But what lessons have been learned from Kenneth Hayne's key findings that major banks pursued profit ahead of the interests of customers? No much, according to Peter Lock CEO of the mutual Heritage and People's Choice.

This time yesterday, we were wondering if a Melbourne Cup Day rate rise was likely given the risk of persistently high inflation. Well those fears were confirmed when quarterly inflation came in higher than expected .. hours after Reserve Bank governor Michele Bullock said she wouldn't tolerate the risk of an outbreak. But in addition to Melbourne Cup Day .. could there also be a followup in Decem...

A Melbourne Cup Day interest rate rise is looking more likely after official inflation data came in slightly hotter-than-expected in the most recent quarter. The Consumer Price Index jumped by 1.2 percent in the September quarter making 5.4 percent over the year in the latest sign that inflation remains stubborn and risks rebounding. Analysis from ABC's Peter Ryan. For more I'm joined now by the A...

If you thought the new Reserve Bank governor was about to ease off in the fight against inflation - perhaps it's time to think again. With key inflation numbers out later this morning expected to be hotter than expected, Michele Bullock has made it clear she has "zero tolerence" to hold back on rate rises if inflation remains high. The ABC's senior business corresopondent Peter Ryan listened to Ms...

A Melbourne Cup day interest rate rises remains a "live possibility" with new Reserve Bank governor Michele Bullock warning she'll do whatever it takes to tame inflation. While a 13th interest hike is far from locked in next month, Ms Bullock says that if inflation looks like becoming entrenched the RBA board will need to push the rates button once again. Reporter: Peter Ryan, Senior Business Corr...

At the moment it's still a long shot .. but bets are rising for another interest rate rise on Melbourne Cup Day. That would make the 13th hike since May last year .. adding to the stresses on household budgets hurting badly from the Reserve Bank's battle to tame inflation.