Pet Sitter Confessional

Topics on this episode: Follow-up from last week What to say yes to? Importance of a mission statement Why say yes? How to say yes? Who gets to say yes? When to say yes? Switching your mindset Ask a Pet Biz Coach with Natasha O'Banion Main take away? Start saying YES to the things you want and need in your life. Links: Check out Start. Scale. Sail . and use PSC20 for 15% off. You can support us di...

Consider becoming a Patreon member and supporting the show Topics on this episode: What to expect from the conference Getting prepared Thinking outside the box Covid-19 opportunities The biggest concern? Becoming a NAPPS member Main take away? Now really is the BEST time to look at your business and remake it into something you've always wanted. There are still a lot of opportunities on the road a...

Brought to you by Time to Pet . Go to timetopet.com/confessional for 50% off your first 3 months. Topics on this episode: Definition of holistic care Purpose of massages Better communication with the pets in our care What is animal reiki? Techniques for anxious animals Recommended resources Main take away? From gentle massages, to specific acupressure points and reiki, there is a whole other world...

Check out Start. Scale. Sail . and use PSC20 for 15% off. This podcast is sponsored by Pet Sitters Associates. Pet Sitter Confessional listeners can get a discount when joining by clicking membership Pet Sitter Confessional discount code Confessional at check-out to get $10 off today. Check out the benefits of membership and insurance at petsitllc.com . Topics on this episode: ONE YEAR! What we di...

Topics on this episode: Shift to virtual conference History of education focus of PSI Conference programming Preparing for the virtual conference Adapting to the new needs of their members How pet sitters are adapting to new client needs How do we put ourselves into a great position for the future Main take away? Take advantage of the amazing resources that PSI has available. The future of the ind...

Brought to you by Time to Pet . Go to timetopet.com/confessional for 50% off your first 3 months. Topics on this episode: Even when you're prepared, things can happen Owners aren't always doing it to be mean! They overlook stuff 8 tips for how to get over being overwhelmed 4 tips for when pet care is too much Main take away? Try to keep everything in perspective and be as respectful as possible to...

Check out Start. Scale. Sail . and use PSC20 for 15% off. This podcast is sponsored by Pet Sitters Associates. Pet Sitter Confessional listeners can get a discount when joining by clicking membership Pet Sitter Confessional discount code Confessional at check-out to get $10 off today. Check out the benefits of membership and insurance at petsitllc.com . Topics on this episode: Follow up from Indus...

Topics on this episode: Changes to the IBPSA conference How to prepare for a virtual conference Meeting the needs of IBPSA members Long-term vs short-term impacts Making smart moves now to be prepared for the future Area of opportunities in the industry because of Covid Becoming a member Main take away? IBPSA is working hard to make their brand-new virtual conference top notch. The road forward in...

Brought to you by Time to Pet . Go to timetopet.com/confessional for 50% off your first 3 months. Topics on this episode: Her first client Why offer wedding pet attendant service? Most interesting pets she's cared for The "Smiles" sections of her website Why they don't do pack walks Why she made her first hire and how she's expanded into new areas Keeping everything organize What she has learned f...

This podcast is sponsored by Pet Sitters Associates. Pet Sitter Confessional listeners can get a discount when joining by clicking membership Pet Sitter Confessional discount code Confessional at check-out to get $10 off today. Check out the benefits of membership and insurance at petsitllc.com . Topics on this episode: Discussion about the article from David Pearsall It's hard finding good inform...

Brought to you by Time to Pet . Go to timetopet.com/confessional for 50% off your first 3 months. Topics on this episode: When did they start investing in social media Their social media approach What content should we be posting Name Space Pollution Marketing tool vs value add? Equipment they recommend Growing your social media presence How much time should we be investing? Legality of posting cl...

Topics on this episode: Pets we've grieved over Honoring them How to help the owner Buy them a gift? Consider other pets in their family How to help yourself Ask a Pet Business Coach with Natasha O'Banion Main take away? Remember that the key to the grieving process is to listen, and allow yourself the time to heal. Links: Check out Start. Scale. Sail . and use PSC20 for 15% off. Association for P...

Brought to you by Time to Pet . Go to timetopet.com/confessional for 50% off your first 3 months. Topics on this episode: Why he started Palmetto Scoopers Day in the life of a pet waste professional Big picture thinking - helping the community Hiring a technician What is the 'Poop Calculator'? Becoming a pet waste professional Where does all the poop go? Marketing and growing his business Favorite...

Check out Start. Scale. Sail . and use PSC20 for 15% off. Topics on this episode: Our recent 1-Star Review Why have reviews available to the public? Where do you put them? How do you ask for them? The three kinds of people that leave reviews What if you get a bad one? Types of "bad reviews" The three things you can do about it The three things you shouldn't do How to respond to positive feedback a...

Topics on this episode: Why are cats so misunderstood? What's the first thing a pet sitters needs to know about caring for a cat? Common causes of aggression in cats What is Fear free? What questions to be asking our clients Getting connected with shy cats "Ask a Vet" speed round Main take away? Caring for cats is not something to skimp on, and takes a lot of prep work to do correctly. Ask the rig...

Brought to you by Time to Pet . Go to timetopet.com/confessional for 50% off your first 3 months. Topics on this episode: Why she made the switch from kennels to pack walks Her screening processes Introducing new dogs to the pack Staying safe off-leash Her favorite gear Her first and most memorable client How the industry has changed the past 20 years Longevity in pet care Policies to keep you san...

Topics on this episode: 80 episodes! What is customer service? What are some practical ways to provide the best customer service we can? Ask a Pet Business Coach with Natasha O'Banion Main take away? It boils down to how we view the client. A) The opportunity to provide the best possible care or B) A way to make a buck. How you view your client will be how you treat them. Links: Check out Start. S...

Topics on this episode: How she got started and where her passion came from Her 7-step process for onboarding clients Her focus on safety The role of ahimsa is her business Asha's story from the past year How moments shape us Main take away? Everyone has moments that shape us, don't let this moment go to waste. Links: Asha's website: https://www.hobydogy.com Email: hello@hobydogy.com Give them a c...

Topics on this episode: Her mission for families Getting a dog right after having a baby Role of pet sitters Keeping our kids safe as pet sitters Most common concerns/problems from families Her curriculum Age appropriante things to teach kids Grief counseling Recommended resources Main take away? It's up to us to help educate our clients, and ourselves, on the best ways to keep kids safe around do...

Topics on this episode: THANK YOU for being such an amazingly supportive community Collin's ankle Taking time to reassess your goals S.M.A.R.T. Ask a Pet Business Coach with Natasha O'Banion Main take away? The power in creating S.M.A.R.T. objectives is that they're clear and you know without a doubt of whether you've accomplished them or not. Links: Check out Start. Scale. Sail . and use PSC20 fo...

Topics on this episode: Her passion for animals How she got started How to make clients and their pets feel safe and at home Strengths from hospitality background Her 4 key promises to her clients Covid and the Nashville community Main take away? Strive to make people feel happy, warm, listened to, and respected. About our guest: Mary Cornelius, owner of Aunt Mary's Pet Sitting LLC and Nashville n...

Topics on this episode: Debbie's training philosophy Preparing to care for a puppy Basic training skills we should have Keeping potty training consistent Safe ways to socialize a puppy Common reasons people surrender a puppy to the shelter and how pet sitters can help. Biggest misconceptions about puppies Leash training basics Main take away? When in doubt, take them out. Remember, consistency is...

Topics on this episode: Update on business in Missouri Hard Conversations are….hard! Decide they're worth having Be direct AND specific Make eye contact and watch your body language Watch your language Offer a solution Managing your emotions Be empathetic Allow for their questions Have an exist strategy Plan out the conversation Main takeaway? It sounds disingenuous, but plan out the hard conversa...

Check out Rescue Rope Leads for the only lead you'll ever need. Use code "iconfess" for $5 off. Topics on this episode: Where her name came from What she spent her summer vacations doing Why she decided to go full time Naples, FL and Covid-19 Caring for exotic pets What keeps her going on the not so good days Heidi's favorite resources! Main take away? Never stop reading and learning! About our gu...

Brought to you by Time to Pet . Go to timetopet.com/confessional for 50% off your first 3 months. Topics on this episode: Colleen's background in pet sitting Connection between pet sitting and education Growing a business without a business background Why she decided to become a coach and what services she offers 2020 has been really hard Most influential book Main take away? It's ALL about mindfu...