People Centric Podcast

Think about your first really impactful boss or leader. How did their leadership style influence how you choose to lead now? We all have things from our past that impact how we work and how we lead. In this episode, Don and Diana break down why looking to our past leaders might help us decipher why we do what we do now. Listen now to learn more about the leadership shadow that follows all of us. ...

Giving feedback is always a challenge for leaders - but RECEIVING feedback is just as difficult. No one wants to hear the things they are doing wrong, but most people do want to do good work. One of the best ways to ensure that you are able to receive and apply the feedback you are given is to build a coachable mindset. On today's episode of the People Centric Podcast, Bethany Taff and Diana Royal...

It should come as no surprise to you that People Centric has our own definition of leadership. We say that leadership is, simply, influence. And that means that everyone is a leader because everyone is influencing someone all the time - whether you realize it or not. Furthermore, most people hear the words "Influence" and "leadership" and we instantly think they are positive things. But on this ep...

In our episode about transparency (and when to not be totally transparent), we touched on the topic of a manager oversharing information with employees. Your manager is just a person, and people get overwhelmed, or conflict avoidant, or have a bad day, or are unconfident about how to move something forward - and people can start to overshare things with people that have no power or authority to fi...

People Centric are advocates for transparency in the workplace! We say that communication should go top to bottom, bottom to top, side to side, and everywhere in between. We say that employers should be open, and vulnerable, and even share financials with employees. But we admit that there are times when total transparency is a bad idea. So, in an effort to be transparent with you all, the People...

Adults learn differently than kids. When we are kids we absorb information, and since we have little experience with the world, we need a lot of guidance and supervision. As adults, we need so much more: we need to be able to connect our past experiences to the new ones, we need autonomy to problem solve, we need the ability to process and take time away from learning to absorb and solidify the in...

It is currently estimated that about 2/3 of all jobs will be exposed to AI or Automation to some degree. That is a lot of employees that will be affected by AI or Automation in their careers. In this episode, the People Centric team talks about their predictions for work and integrating this new tech. The team also explores best practices for installing, implementing, and using AI and Automation....

Have you heard someone complaining about how no one is "Loyal" these days? In the US the average length a person stays in a job is 4 years. This average decreases when you look specifically at Gen Z and Millenials - whose average is 2 and 2.5 years, respectively. In this episode, the People Centric team explores what it means to be "loyal" to a company in today's workforce and the implications of...

Most of us know that a key to success is having a great mentor. In this episode we explore the idea that the people being mentored have a significant value to the person doing the mentoring. Today, the People Centric Team shares their advice on approaching, addressing and reacting to the conversation. Listen now to hear more about how you can get the best out of your mentoring relationships! Share...

According to a recent Bankrate survey, 56% of the workforce is looking to change jobs in the next year. That is up from 51% in 2022. This means that whether you are looking to leave your job or you are the one looking to attract new talent - you need to understand some basic hiring red flags!  In this episode, the People Centric Team talks through red flags like poorly defined company values, wonk...

We have all seen someone who we KNOW is just playing solitaire on their computers, but they use a focused face and LOOK super engaged in their "work" - and let's face it, you have probably done that a time or two yourself. It is human nature. But, we work with leaders who are constantly trying to measure or quantify how productive the employees are. They often use things like, "my employees look b...

Hey, we get it: work never stops, the assembly line is always moving, the order has to be filled and the widget has to be made. But is it healthy to continue to push, with no pause to invest in your people with things like team builders, team meetings, performance evaluations, ongoing training, etc? Listen how the People Centric team discusses the benefits of taking a "time out" to invest in YOUR...

Trust is the glue that holds teams together, enables open communication, and fosters collaboration. Gaining the trust of your fellow team members, other leaders, and stakeholders is crucial for achieving organizational goals and creating a positive work environment. In this episode, the People Centric team shares how we build trust through empathy, authenticity, and logic. Have questions about thi...

With so many work options out there, we thought we would take a minute to discuss the difference between big business and small business.  Whether you are looking for something new, deciding if you want to scale, or curious about how the other side lives, this episode is for you. Listen now.    Have questions about this topic? Want to ask for advice from our team? Have a topic suggestion? Just wan...

We have seen a surprising number of articles saying that the key to good management is "creating buy in," but these articles leave out how to do that!! It is like we always say, the science is there, but the engineering is not. In this episode we are telling you all of our tips for HOW to create buy in. Listen now.    Have questions about this topic? Want to ask for advice from our team? Have a to...

We have heard managers say, "I am not a micromanager, I just know how I want it done" or "no, I don't micromanage, I just help my team because I have done this for so long..." The truth is that most managers have no idea when then are micromanaging. On this episode of the People Centric Podcast we break down what it means to be a micromanager, what it means to manage, and how you might need to do...

The phrase "executive presence" probably conjures up images of someone standing at the front of a table or at a large wooden desk wearing a dark grey suit.  You might even think that this person is decisive, or an innovator. These traits are often assigned to someone with "executive presence", but did you know that a study of executives' characteristics by Gallup Strengths Finder showed that there...

Bad ideas exist. We would venture to guess that you have been in a meeting where a bad idea was dropped. OR you have had to execute an idea that you think is terrible. A bad idea refers to a concept, plan, or decision that is considered unwise, ineffective, or potentially harmful. It may be based on flawed reasoning, insufficient information, or a lack of consideration for potential consequences....

In the field of psychology, "the shadow" refers to a concept developed by Swiss psychiatrist Carl Jung. Jung believed that the human psyche is composed of various components, including the ego (conscious mind) and the personal unconscious. Within the personal unconscious lies what he called the shadow. The shadow represents the aspects of our personality that we tend to reject, deny, or repress. I...

Every time I hear the phrase "It's just business, it isn't personal" I cry. Because BUSINESS IS PERSONAL - we spend our time here, we work hard here, and we want to do well here. So to say that giving my time and energy and effort isn't personal is pretty crummy. But what happens when we feel sad or mad or frustrated at work? Is it ok to have emotions at work? Is it ok to cry at work? Is it ok to...

For many years the phrase "The customer is always right" has been something that managers have touted and employees have rolled their eyes at. And even more recently, in light of the entitled customer era, the customer is most definitely not always right. In this episode of the People Centric Podcast we talk about why it is more important to focus on the Employee Experience and not the customer ex...

Have you ever been working on something and a leader or manager swoops in, says a bunch of stuff, and then flies away... It is a common thing that leaders do - often unintentionally - and we have a name for this type of leadership. It is called the Swoop and Poop. I bet that you know someone who has done this and have maybe done it yourself a time or too. Listen now to learn more! Have questions a...

In theory, servant leadership sounds like every employee's dream. Servant leadership is a style in which a leader focuses on serving and supporting their team, rather than directing and telling. Servant leaders often listen and collaborate and take on whatever is best for the team. So what could possibly go wrong?! We will tell you: Accountability. And while Accountability gets a bad rap from ever...

We have often said that one good outcome of the pandemic is that people embraced virtual meetings and video conference technology. The People Centric team was using this long before the pandemic began and we had several clients that just didn't want to adopt this technology. But when the pandemic hit many technology-resistant clients, friends, and coworkers adopted it quickly and effectively.  Sin...

We all make mistakes. We are all human and it happens - even to the most detail-oriented and careful people, it still happens! But what does it mean to actually "own your mistakes"? Is there ever a time when an apology just isn't enough - and what do you do about it then? And can we learn from our mistakes to build our skills? The People Centric team talks through all of this, and more on this epi...