Pearls of Wisdom Jewelry Podcast

In this episode, we talk with Amber Gustafson and David Baker, recorded live at the recent RJO show in Minneapolis.  Amber, the owner of Amber's Designs Fine Jewelry, talks about her 43 years as a bench jeweler and her challenges when she opened her own jewelry store 21 years ago.  Amber goes on about the importance of relationships and changing with the times in order to stay connected with her c...

In this podcast episode, we talk to Tom Young and Bob Glenn, co-founders of The Cargo Hold, about their experiences in creating and growing this iconic company. The co-founders and the rest of the company recently celebrated their golden year of being in business.    In this interview, Tom and Bob tell us about the early years, the changes they've seen in the jewelry industry, the people that have...

The INOX reBROlution is here!   In this episode, Brand Manager-Sebastian Velasquez and Senior Account Manager-Cole Rowland talk with us while at the recent RJO show in Minneapolis.  In this lively and entertaining interview, Sebas and Cole reveal that jewelers know they need men's jewelry now to be able to take care of all of their customers and not let sales walk out of the door.  Through all of...

In this episode recorded live at the RJO show in Minneapolis, we talk with Paul Holewa, SJN/MAJN staff writer, about the industry, Minneapolis (his hometown), being different to set your jewelry store apart, and more.   Bench Jewelers are the unsung heroes of the jewelry industry!  Listen to Paul talk about how bench jewelers are sometimes underappreciated in the process.  He goes on to urgent sto...

Proper sales training is important and critical for any jewelry store.   It can bring more returns than some other investments, plus it gives your employees confidence and motivation when they can achieve more success and happy customers.        In this episode, Brad Huisken of IAS Training discusses specific, actionable tips on improving your sales performance.  He reveals the best questions to a...

In this episode, Asaf Herskovitz, CEO of GN Diamonds, shares the amazing resources and tools that they developed to help the 5000 independent retailers that trust and rely on to help sell more diamonds.  The technology they have implemented is meant to give consumers trust and confidence when shopping in a GN retailer.  These are real solutions to help jewelers sell more.      Among the resources...

Aleah Arundale, of Olympian Diamonds, talks about practical tips for selling more and increasing sales in your jewelry store.  As a fifth-generation jeweler and had the experience of both retailer and supplier in the industry, Aleah shared her wealth of knowledge in the way only Aleah can. Beyond helping jewelers sell more and gain more confidence, Aleah loves helping jewelry in her wildly popular...

In this episode, we talk to Tanya Nisguretsky, the President & CEO of Virtual Diamond Boutique, a technology platform that lets retailers and suppliers eliminate the typical roadblocks in our industry that prevent fast, easy transactions.  Tanya recounts her many years in the NYC Diamond District on 47th Street and how suppliers would physically visit each other to find the right stone or item jus...

In this episode, George Prout, the President of the Independent Division of Craft Diamonds, tells us about Lab-Grown diamonds, how they've been the biggest disrupter in the jewelry industry, how jewelers need to carry them because consumers are asking, and even shares a great selling technique when talking with customers.  We learned George is very knowledgeable about diamonds and the jewelry indu...

In this episode, Chuck Frey tells us critical information about how to gracefully close your store and do it so that you, your employees, and your customers benefit.  Chuck covers the key questions store owners have and the realities they need to be aware of.   Chuck, the founder of Charles Frey & Co, has been helping jewelers with cash-raising events for over 35 years.  Store Closing Events and G...

This is the pilot episode of the Pearls of Wisdom Jewelry Podcast.  Recorded at the Atlanta Jewelry Show (March 2022), we talk with Chuck Koehler of Anthony Jewelers about why coming to the shows, especially the Atlanta Jewelry Show is so important and provides valuable benefits over just working over the internet or phone.  We also talk about getting your store into the phones of your customers a...