PAWSitive Leadership Podcast

In this episode, Andrea & David chat with Rob Best, CVPM, CFN, Director of Leadership Development, VCA Hospitals, about Neuroleadership, psychological safety, personal bias, and more EQ terms that leaders and managers are facing in practice every day. Rob dives into how we can make conscious behavior choices to create positive culture changes and how to invest in retaining top talent through intri...

Andrea and David dig in deep with Phil Richmond, DVM, CAPP, CRT, CHC-BCS, CCFP, the founder of Flourishing Phoenix Veterinary Consultants, about how to infuse mental wellbeing and psychological safety in our veterinary practices. Phil talks about how we can use resiliency, emotional self regulation, optimism, and so much more to develop skills for managers and their team for sustainability in ours...

In this episode, Andrea & David talk with Jennifer Jackman about employment law. We talk about keeping practices out of lawsuits through safe employment practices. We discuss reasonable accommodations, how to navigate and workplace investigations while ensuring confidentiality, and the interactive process for Leaves of Absence. Join us, grab a cup of coffee or pour a glass of wine, enjoy the sessi...

In this episode Andrea & David interview Cheyanne Flerx, the Founder & CEO of Hey Cheyanne! We talk about marketing and social media for your practice. Cheyanne gets into the weeds about what platforms are hip, what content should be created and posted, and how to track ROI on marketing dollars spent. She shares on quality over quantity, creating marketing goals, and what areas to steer clear. Loa...

In this episode, Andrea and David talk with safety guru Phil Seibert, CVT the founder of The Safety Vet. Phil takes safety to the next level, he talks us through OSHA Compliance and how practice managers can integrate safety everyday in the workplace with ease to keep our teams safe. Plenty of easy button, take aways, and actionable items to take back to practice! Join us, grab a cup of coffee or...

In this episode Andrea & David talk with Melina Palmer, a behavior economist and the founder of The Brainy Business, about what our clients really want and how we can tell them without putting them through vet school during their pet's visit. Melina talks about how we can confidently present the best pet care for our patients that appeals to our client's subconscious & how they make decisions. Joi...

In this episode Andrea & David interview Michael Shirley the owner & manager of Family Pet Health and co-facilitator of the Veterinary Leadership Book Club. Michael digs in deep on learning to lead our teams (not our staff) and how unconscious bias can sometimes get in our way. He talks about how high-performing teams are made up of diverse and inclusive people. We also give away and share some gr...

Join us this week as Andrea & David talk 'The Future of Veterinary Medicine' according to philanthropist, disrupter, veterinarian, previous practice owner, and Executive Director of the SCVMA, Dr. Peter Weinstein. We also dip into tech utilization, team involvement, and practice efficiency. Dr. Weinstein shares his ideas on total team wellbeing and ideas on creating a sustainable profession in the...

In this episode, Andrea and David chat with Bash Halow, LVT, CVPM, from Halow Consulting. Bash shares how can we control the flow in our own veterinary practices. Bash tells us how to be transformational, using innovation, technology, and outside-of-the-box-thinking to streamline workflow all with utilizing and to be more efficient with the talent we currently have in our practices, all the while...

This episode David and Andrea chat with David Willett, a senior financial advisor, about all things financial planning for veterinary practices and personal planning for practice managers. David talks to us about 401K planning, Roth IRA, and a whole lot more. This isn't your traditional financial planning, but instead diving into retirement planning, compounding, and interest in a whole new light!...

In this episode, Andrea and David dig into Authentic Leadership with Shelley Johnson, CVPM, MSSL the Senior Manager Training and Education at Patterson Veterinary University. Shelley tells us how to ask the right questions that help us encourage and develop our teams, and she gives us some mic drop words of wisdom on personal and professional development in emotional intelligence. Join us, grab a...

Check out this episode with Debbie Boone, BS, CVPM, Fear Free Certified from 2 Manage Vets Consulting interviewed by Andrea and David about managing clients & supporting our teams through the COVID stress. Debbie gets knee-deep into how we can rise above the tension and frustrations of daily life in practice to better our communication with our team and with our clients. Join us, grab a cup of cof...

This episode is more than hospital care and more than end-of-life care. Andrea and David interview Mary Gardner, DVM of Lap of Love Veterinary Hospice Care. She talks us through her journey of co-creating Lap of Love practices all throughout the country with integrity and values that are sometimes harder than the work she does but more than worth it in the end. Join us, grab a cup of coffee or pou...

In this episode Andrea and David interview Matthew Salois, MA, PhD on the challenge of dealing with different generations in our teams and clients. Dr. Salois is the Chief Economist in the Veterinary Economics Division of the American Veterinary Medical Association (AVMA) and authored an article on generational differences in the workplace, a hot topic these days. Dr. Salois, Andrea and David chat...

In this episode of PAWsitive Leadership Podcast, Andrea and David interview Brandon Breshears the creator of The Veterinary Marketing Podcast and Veterinary Marketing Nerds FaceBook page. We dive into the importance of Digital Marketing to your veterinary practice, marketing campaigns, and social media and how to make each of them work for you. Join us, grab a cup of coffee or pour a glass of wine...

Andrea & David have a chat with Adam Greenbaum from WhiskerCloud about the importance of having a website that works for the practice and clients. Adam dives into the deep end of data analytics, SEO, and a few good habits to help build the practice brand. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane! 

In this episode Andrea & David chat with Jake Waas, CVPM owner of Covina Animal Hospital about veterinary management from an owner's point of view. Jake shares with us the good, bad and crazy of Curbside changes, increased COVID-19 case load, and staff efficiency. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane! 

In this episode Andrea & David interview HR guru Debbie Hill, CVPM, SPHR, SHRM-SCP, CCFP about Creative Onboarding. How to make your new hire feel welcome and integrate them onto the team. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane! 

In this episode Andrea and David interview Melissa Tompkins, BS, CVPM, PHRca, CCFP on recruiting in the veterinary practice. She tells us how to write creative and targeted ads, ways to weed out the riffraff, and hire the right people. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane! 

In this episode, Andrea & David interview Josh Vaisman, CCFP, MAPPCP (PgD) the Positive Change Ninja and Co-Founder of Flourish Veterinary Consulting, LLC about how to be the PAWsitive Leader in your veterinary practice. Josh talks to us about positive psychology, asking the right questions, and leading through a supportive lens instead of shaming. Join us, grab a cup of coffee or pour a glass of...

What Vet Med Gets Right (and Wrong) About Compassionate Euthanasia with Craig Lassen   In this episode, Andrea & David interview Craig Lassen, BBA the Hospital Director at Southern Oregon Veterinary Specialty Center (NVA). Craig discusses the importance of compassionate euthanasia and how we can make or break the client's experience during such a difficult time. He tells us how to lean into the ex...

In this episode of PAWSitive Leadership Podcast, Andrea & David interview Jeff Backus and Dave Cowan to discuss all things veterinary technicians. Dave and Jeff run the Vet Tech Cafe and Taproom podcast which supports veterinary technicians around the world. Dave and Jeff call out managers (gently!) in what we get wrong and what we get RIGHT with veterinary technicians. Join us, grab a cup of coff...

In this episode of PAWSitive Leadership Podcast, Andrea & David interview Bonnie Lutz, Esq. to discuss all things veterinary medical board compliance. Bonnie has built a law practice around defending veterinarians from administrative actions brought by the VMB and has a unique perspective on medical records, Practice Act compliance and board investigations. Join us, grab a cup of coffee or pour a...

In this episode Andrea & David interview Leslie Boudreau, BASVT, RVTg, CVPM, PHR, PHRca, SPHR about licensed veterinary technician utilization in a veterinary practice. How to home grow them, keep them feeling fulfilled, and utilize them to generate revenue in your practice. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!  

In this episode of PAWSitive Leadership Podcast, Andrea & David interview Nicole Clausen, CSSGB, CCFP, CVBL owner of Veterinary Care Logistics to discuss the nuts and bolts of all things inventory management. Nicole is a veterinary inventory consultant GURU with so much passion. We discuss great tricks and tips to improve cash flow, setting up and sticking to the budgets, and the million dollar qu...