PAWSitive Leadership Podcast

In this episode Andrea and David chat with David McCormick, CVA with Simmons and Associates about prepping your practice for sale. David gets in the weeds with how managers can be an intricate part of preparing the practice owners exit strategy and participating in a smooth transition to new ownership. So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay hap...

In this episode, Andrea & David interview Mary Mangioi, BA, JD with Veterinary Practice Group at Forchelli Deegan Terrana LLP. Mary talks with us about the importance of having a good relationship with your practice attorney. She explains different types of buying & selling practices, real estate, the importance of employee contracts, DEA compliance, restrictive covenants, and SOPs.  So, g...

In this episode, Andrea & David interview Dr. David Bessler, CEO, and David Glattstein, President, the co-owners and founders of Veterinary Emergency Group, or VEG. Bessler & Glattstein talk about what they are doing to shake up veterinary emergency medicine, creating an exciting and rewarding workplace, and helping clients and patients when they need it most. This episode is a great insig...

In this episode with Andrea & David, they talk with Nancy Dewitz about Practice Management Software selection for a veterinary practice. Nancy educates us on the importance of selecting the right PMS, the importance and cautions on AI, and third-party software integrations. This is one you won't want to miss!  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay...

Join us on this episode of the Pawsitive Leadership Podcast as we sit down with Connie Gualiano, the owner and founder of PawsTime, a company that creates custom and unique on-hold messages for your practice. With 18 years of experience in the message-on-hold industry, Connie brings a wealth of knowledge to the table. We talk about client loyalty, how to solve communication issues between clients...

Andrea and David are joined by special guest Isaiah Douglass, a financial advisor and expert in bitcoin, to discuss the intersection of cryptocurrency and veterinary practices. As bitcoin and other digital currencies continue to gain popularity, veterinary practices are exploring how they can integrate these technologies into their business models. Isaiah shares valuable insights and practical tip...

In this episode, Andrea & David talk with Heather Prendergast, RVT, CVPM, SPHR, and the CEO of Synergie Consulting about all things leadership in a veterinary practice, including culture, KPIs, critical goals, and difficult conversations. As an author, technician, leader, manager, presenter, and advocate for our profession, you won't want to miss this one!  Join us, grab a cup of coffee, or po...

Come hang out with Andrea and David as we explore the world of contracts in veterinary medicine with the extraordinary Randy Trammell, Esq! Randy explains the three things you should look for in any contract, owning a veterinary clinic as a non-DVM, common legal mistakes, and much more. Things get heated in this episode so be sure to tune in!  Join us, grab a cup of coffee, or pour a glass of wine...

Join Andrea and David as they delve into the fascinating world of veterinary pharmacy medicine with the insightful Dr. Lauren Forsythe. We explore the crucial realm of DEA compliance, discuss the distinctions between human and veterinary medicine, provide guidance on navigating the often complex process of securing prescribed medications when commercial pharmacies reject your requests, and shed li...

In this episode, Andrea and David talk with Dani Rabwin, DVM, Founder & CEO of Ready, Vet, Go, & associate veterinarian at VCA Broadway Animal Hospital about the importance of mentorship. Dr. Rabwin shares how mentorship is key to recruiting and retention with new and recent graduates. She digs into why it is important for veterinary practices to create a program in their practice and what...

Join us as we sit down with Dr. Jennifer Hawkins, the Executive Director of the Southern California Veterinary Medical Association! In this insightful conversation, we delve into the ever-evolving landscape of shelter medicine within the veterinary industry, discussing its remarkable growth and its pivotal role in animal welfare. Dr. Hawkins also shares her invaluable insights on the significance...

In this episode, Andrea & David interview Caroline Brookfield, DVM, relief veterinarian, speaker, and stand-up comedian. We talk about how creativity can be vulnerable and rewarding at the same time and what creativity looks like in a veterinary practice. Dr. Caroline talks with us about how to rebound after a tough day using a creative space and how creative leadership is a tool that managers...

In this episode, Andrea and David chat with Will Lindus, Director of Operations at IT Guru about all things cybersecurity. Will talks with us about phishing, antivirus, ransomware, RATS, quishing, and more! We learn what these are and how to keep our practices safe!  Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!   Show Links: https://www.linked...

In this episode, Andrea and David talk with Cindy Trice, DVM, Founder & CEO of Relief Rover, Co-Founder & Chief Innovation Officer of KickIt Pajamas, & Relief Veterinarian. Dr. Trice talks with us about how to find a Relief Veterinarian that fits your practice and how Relief Rover can work for you. Dr. Cindy gets into relationships with Relief Vets, and how "dating" can lead to a great...

In this episode, Andrea and David talk with Rob Best, CVPM, CFN, CEO at Best Leadership for the second time on the show. Rob talks with us about Psychological Safety, Organizational Culture and Agility, and Influencing Human Behavior.  We talk about HOW leaders can care for people, our employees, and how leaders can lean-in to conversations. Join us, grab a cup of coffee, or pour a glass of wine,...

You are not going to want to miss this episode! Andrea and David interview Shandell Maxwell, PhD, CEO at Byrd and Maxwell Coaching Institute, and Practice Manager at Tustin Legacy Animal Hospital. Shandell talks about her experience as a subject matter expert as a veterinary leader in diversity, equity, and inclusion, DEI. Shandell challenges us to find out what kind of leader we are, why we pivot...

In this episode, Andrea and David have a repeat guest, Christine Stafford, Co-Disrupter and President Partner Veterinary Emergency & Specialty to talk more about leadership in the veterinary space. Christine gives many examples, tools, and stories about how she is making leadership changes in her practice, and doing it successfully. She talks about mistakes and how she has had to pivot, have healt...

In this episode, Andrea and David interview Dr. Marie Holowaychuk, a Veterinary Mental Health and Wellbeing Advocate, Speaker, Consultant, and Criticalist with Reviving Veterinary Medicine. Dr. Marie talks with us about how she recognized her mental health was suffering, what she did to work through it, including tools we can use in practice and in life, and how leaders can incorporate tools into...

In this episode, Andrea & David talk with Jeff Kathcherian, Ph. D., owner of Only Cremations and SSO Medical Waste Management about leading people in veterinary medicine. Jeff's education and training in anthropology and intercultural diversity give a different lens on how vet med has its own culture. Jeff talks about how veterinary practice needs leadership and not just a manager.  Join us, grab...

In this episode, Andrea & David have a chat with Kelly Baltzell, the CEO, and founder of Beyond Indigo, to talk all things marketing in veterinary medicine. Kelly tells us how to make a practice website, data, and marketing work FOR the business to create relationships and generate revenue, instead of being an expense we see on the P&L. Kelly walks us through the ins and outs of rapidly changing t...

In this episode, Andrea and David talk with Sam Schopler, a third-year veterinary student at North Carolina University and a Veterinary Alliance Director at pet Desk. Sam is starting his career in vet med and has a unique perspective on our industry. Sam also has an entrepreneurial mindset and talks to us about leadership in the veterinary workplace through the lens of a student not yet in practic...

Andrea and David talk with Matt Salois, Ph. D., with Veterinary Management Groups about the veterinary profession through the lens of a labor economist. Matt tells us about how veterinary practices can ready themselves for a 'slow-cession', he dives into 5 factors affecting the veterinary workforce, and how tools like telemedicine and mid-level practitioners can either hurt or help our profession....

In this episode, Andrea and David talk with Karen Felsted, CPA, MS, DVM, CVPM, CVA, the Founder of PantheraT Veterinary Management Consulting, about integrating AI into the veterinary space. How managers can increase practice efficiency, freeing up our teams to work on other revenue-generating tasks, which in turn drives revenue up! She drops some absolute gems in this episode that you won't want...

Andrea & David chat with Missy Filarecki, CVPM, CCFP, and Practice Manager at Just Cats Veterinary Clinic in NY. Missy shares her story of what led her to become a Compassion Fatigue Professional and how that training has helped her better support her team with mental health wellness. Missy shares practical ways to be mindful of mental health, how Employee Assistant Programs can be impactful, and...

Andrea & David have a great chat with Mary Schwartz, CVT, Senior Solutions Consultant at Pet Desk about leadership in veterinary medicine as an allied industry partner. Mary is on FIRE and passionate about leadership in practice. We talked about everything under the sun including what's next for vet techs in our profession, increasing client compliance, and getting rid of phones in the practice! J...