Page it to the Limit

Additional Resources Check out Pablo’s blog post on how to move from support to software development Join the Support Driven community (and consider attending Support Driven Expo in October, where Kat will be a speaker!) Transcripts by Rev

Additional Resources Check out Pablo’s blog post on how to move from support to software development Join the Support Driven community (and consider attending Support Driven Expo in October, where Kat will be a speaker!) Transcripts by Rev

Content Warning: suicidal ideation This week’s episode may be difficult for some of our regular listeners. We understand and hope you’ll be back with us for the next episode. Additional Resources Get help in your country Learn more about the Pomodoro Technique Some collected advice from Ask a Manager regarding talking about mental health at work. PagerDuty Home Page Transcripts by Rev

In this episode, Fred Harper joins us to talk about mental health and his experiences with neurodiversity.

Additional Resources Fiberplane Best Practices for Oberservability on the Fiberplane blog The Single Pane of Glass is a Myth on the Fiberplane blog PagerDuty Home Page PagerDuty Community Transcripts by Rev

Observability, monitoring, and other operational features of your services can't be bolted on at the end of the development process. Setting teams up for success with best practices helps organizations meet their goals.

Additional Resources Solidify.dev Educative.io Superbosses Radical Cander Feedback Fallacy PagerDuty Home Page Transcripts by Rev

Managing a team's performance is more than just firing those who don't behave well and promoting those that do. It's nurturing and growing your team to help them perform at their best. Ted Neward, co-founder of Solidify/US talks about his experiencing managing the performance of software teams.

It's time for PagerDuty Summit 2022. In this bonus episode, some of the PagerDuty team joins us to talk about the events, the content, the swag, and all the things they're excited to share with PagerDuty's users and community.

Additional Resources Register for Summit Today! PagerDuty Home Page Transcripts by Rev

Technical services and applications don't have to live forever. Knowing when to shut down a service or feature that isn't working, and doing it in a way that keeps your users happy, is it's own practice. PagerDuty's Sean Steacy joins us to talk about PagerDuty's EOL process.

Additional Resources The Tao of Programming by Geoffrey James Join us online and in person at PagerDuty Summit PagerDuty Home Page Transcripts by Rev

Open Source software projects rely on strong communities for support, feature development, bug fixing, and any number of other technical tasks. But communities also provide users with a place to share experiences and find like-minded folks. benny Vasquez, Chair of the AlmaLinux Board of Directors, joins us to talk about what's great about community.

Additional Resources All about AlmaLinux The Linux Distro Family tree at Wikipedia PagerDuty Home Page Transcripts by Rev

Sharing information in technical communities is key to product and feature adoption. Sharing information within technical teams is crucial to creating shared knowledge about services and their environment. Mary Jinglewski and Kimberly Garmoe join us to talk about how their backgrounds in Library Science help them create and manage the documentation their organizations need.

Additional Resources Docs for Developers: An Engineer’s Field Guide to Technical Writing by Jared Bhatti Docs Like Code by Anne Gentle Docs as Code Philosophy at Write the Docs Honeycomb Intro to Observability Workshop Honeycomb Advanced Instrumentation Workshop PagerDuty Home Page Transcripts by Rev

Additional Resources Check out Nobl9 Register for SLOConf ! Alex’s book, Implementing Service Level Objectives PagerDuty Home Page Transcripts by Rev

Service Level Objectives (SLOs) are a method for focusing work on reliability. As a tool for your team, SLOs provide insight into service performance and can act as a framework for prioritizing tasks and features.

Additional Resources Time for a cross over! Today Page it to the Limit host Mandi Walls, DevOps Advocate at PagerDuty and Julie Gunderson, Reliability Advocate at Gremlin host a special two-parter. They are interviewing Kolton Andrus, co-founder of Gremlin and Alex Solomon, co-founder of PagerDuty. Each of them share the origins of their respective companies, both of which began in their respectiv...

Kolton and Alex reflect on how they identified the space where they could build their respective companies and the shift from larger entities to start ups. Part 2 of a 2-part crossover with the Break Things on Purpose podcast."

The one where we talk about security champions: how it's different from DevOps, why recognition is so critical for success, and how you can get started with championing security.

Additional Resources Security Champions Playbook at Snyk Snyk Home Page PagerDuty Home Page Transcripts by Rev

Additional Resources Dutchie is hiring ! PagerDuty Home Page PagerDuty's documentation on being an Incident Commander Transcripts by Rev

Additional Resources PagerDuty Home Page Dutchie is hiring! Transcripts by Rev

Communication is something we can always get better at. Michael Callaghan joins us to talk about communication mistakes we commonly make and how to learn from them.