Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

Welcome to Day 14 of the Double Your Profit Series — the go-to profit series for contractors, home service owners, and small business entrepreneurs. Today, we’re diving into one of the simplest, most powerful habits you can build: Making Your P&L a Daily Tool. 🧠 If you’re waiting until the end of the month (or worse, months later) to see your numbers, you’re already too late. Real profit deci...

If you’re building a home service business in a rural market, the playbook looks a little different — and this episode shows exactly why. In this episode of Owned and Operated, John Wilson, CEO of Wilson Plumbing in Ohio, sits down with Laura and Brian Beltz, founders of Beltz, to unpack how they’ve grown from a one-truck startup in 2001 to a 49-person team — all while staying true to their commun...

Welcome to Day 13 of the Double Your Profit Series — the go-to profit series for contractors, home service owners, and small business entrepreneurs. Today’s lesson is short on purpose—because that’s the point: Cut Your Meetings in Half. 🕒 Meetings can be one of the biggest hidden drains on your profit. They pull people out of productive work, rack up payroll costs, and often could have just been...

Welcome to Day 12 of the Double Your Profit Series — the go-to profit series for contractors, home service owners, and small business entrepreneurs. Today’s topic is one of the fastest, easiest, and most effective ways to increase your bottom line: Using Scarcity to Raise Prices. 📈 Raising your prices isn’t about being greedy—it’s about charging what the market will bear, especially when demand i...

If you’re trying to grow a home service business, your marketing budget is one of your biggest bets — and biggest risks. In this episode of Owned and Operated , John Wilson and Sam Preston host a no-fluff Q&A tackling real contractor questions on lead generation, paid ads, and when to actually bring in an agency. They break down how to allocate marketing spend at every stage — from $1K/month u...

Welcome to Day 11 of the Double Your Profit Series — the go-to profit series for contractors, home service owners, and small business entrepreneurs. Today we’re unlocking one of the most powerful, overlooked profit drivers in your business: Optimizing Your Schedule for Profit. 🧠 Every day your team is dispatched inefficiently is a day you’re leaving thousands on the table. The key? Prioritize urg...

Welcome to Day 10 of the Double Your Profit Series — the go-to profit series for contractors, home service owners, and small business entrepreneurs. Today, we’re tackling something that’s as obvious as it is underused: Tying Compensation to What Actually Matters. 🧠 If you’ve ever said “I wish we had more sales” — but your sales team is on base salary with no commission — this one’s for you. No in...

Welcome to Day 9 of the Double Your Profit Series — the go-to profit series for contractors, home service owners, and small business entrepreneurs. Today, we’re diving into one of the most overlooked drivers of bottom-line success: Training for Profit Awareness. 🔍 If your team doesn’t know the score, how can they help win the game? This episode is about building a culture where everyone—from the...

Welcome to Day 8 of the Double Your Profit Series —the go-to profit series for contractors, home service owners, and small business entrepreneurs. Today’s topic might feel uncomfortable, but it’s a game changer: Fire Your Worst Customers. We’re talking about freeing your team, protecting your profit, and finally saying goodbye to the clients who drain your time, energy, and resources. 🧨 If you’ve...

Welcome to Day 7 of the Double Your Profit Series —the go-to profit series for contractors, home service owners, and small business entrepreneurs. Today we break down the Profit First Pricing method, a mindset shift that guarantees you pay yourself first by building profit directly into your prices. 💰 Instead of calculating your price based on cost, we flip the script. This strategy ensures you n...

AI isn’t coming — it’s here. And the way people find your business is already changing. In this episode of Owned and Operated , John sits down with Sam Preston, CEO of Service Scalers, for a deep-dive on how AI is reshaping local search and why HVAC, plumbing, and home service operators need to evolve fast — or risk being left behind. They explore what it means to “rank” in a world of LLMs, how sh...

📈 Double Your Profit Day 6: 80/20 Rule for Small Business Growth Welcome to Day 6 of the Double Your Profit 30-Day Challenge—the ultimate profit-boosting series for contractors, home service business owners, and small business entrepreneurs. Today, we expose a game-changing insight: 80% of your profit comes from 20% of your effort. That’s the Pareto Principle, and mastering it could 2X your botto...

Double Your Profit Day 5: Zero-Based Budgeting for Home Service Businesses, Contractors, and Small Business Owners Welcome to Day 5 of the "Double Your Profit" 30-Day Challenge — your go-to business growth series for home service business owners, contractors, and small business entrepreneurs looking to boost profit margins fast. Today’s strategy? Zero-based budgeting — one of the most po...

Boomers aren’t your best bet anymore. While everyone’s still chasing the so-called Silver Tsunami , the truth is most aging-out home service businesses won’t sell — and the ones that do often aren’t worth buying. In this episode of Owned and Operated , John and Jack explain why smart operators are ditching the outdated playbook and going all-in on modern growth strategies. They unpack why 2026 is...

Welcome to Day 4 of the "Double Your Profit" 30-Day Series! If you’re running a home service business, small business, or a contractor company, this series is here to help you double your profit in 30 days—one smart move at a time. Today, we’re talking about strict, non-negotiable budgets—the kind that bounce credit cards if someone goes over. Sound intense? It is—and it works. This appr...

Welcome to Day 3 of the "Double Your Profit" 30-Day Series! If you’re running a home service business, small business, or a contractor company, this series is designed to help you double your profit in just 30 days. Today’s episode dives into how to cut costs fast—without hurting your operations—and how to foster a lean, profit-minded culture in your company. We'll walk through how...

Welcome back to Day 2 of the "Double Your Profit" 30-Day Series! In today’s episode, we’re breaking down how to cut business costs like a CFO—without compromising growth. If you want to double your profit, mastering the art of cost control is essential. These strategies will help you streamline spending, boost margins, and create a more efficient, profitable operation. This episode is pa...

Welcome to Day 1 of the "Double Your Profit" 30-Day Series! If you’re running a home service business, small business, or a contractor company, this series is built to help you increase profit in 30 days—starting today. In this video, we kick things off by shifting your mindset from revenue-focused to profit-first strategy. Understanding the difference between profit vs revenue is crucia...

📈 How Focus and Smart Marketing Took a Family Plumbing Business to $11M+ In this episode of Owned and Operated , John sits down with Kelson Carter, a plumbing business owner who scaled a single-trade company into an $11 million powerhouse. From rebranding and marketing to building out a sales team, Kelson shares the moves that transformed a family-run operation into a dominant force in home servi...

In this episode of Owned and Operated , John sits down with Ethan from New York to explore his rapid journey into the world of home services and franchising. From cold calls to private equity to launching a local newsletter — Ethan shares the real story behind building momentum as a new business owner. 🔑 What You’ll Learn: How Ethan used cold calling and emailing to win early leads Why franchisin...

How HVAC Leaders Stay Ahead: Overcoming Growth Challenges and Innovation Fatigue In this episode, we unpack key growth and leadership lessons from the HVAC industry. From innovation fatigue and stalled marketing efforts to navigating leadership challenges and sustainable scaling — this one's for owners serious about building a high-performance business. 🔑 What You’ll Learn: Why summer slowdo...

In this episode of Owned and Operated , John sits down with Brian from TR Miller to unpack how they’ve built an HVAC powerhouse generating over $4 million in monthly revenue—and the operational systems that keep it humming. From tackling seasonality and streamlining dispatch, to building out plumbing, sewer, and electrical services—this isn’t just a story of growth. It’s a playbook. Brian shares t...

🎉 Bonus drop!  Jack’s got something new cooking— JackQuisitions is live.  If you’re into business buying, deep dives, and Jack’s take on the acquisition world, head over to the new channel now to listen and watch.  👉 JackQuisitions Youtube 👉 JackQuisitions Spotify  👉 JackQuisitions Apple Music  Send Us Mail! More Ways To Connect with O&O John's Podcast YouTube Channel Owned and Operat...

In this episode of Owned and Operated , John and Jack break down the most underrated—and often misunderstood—pillar of business success: cash flow. They dive deep into what cash flow actually means (hint: it’s not EBITDA or net profit) and why failing to understand it almost tanked their companies. From sharing near-miss horror stories to the practical systems they've built—like automatic sav...

In this episode of Owned and Operated, John and Jack explore the wild and unconventional world of lifestyle businesses—where personal passion meets profit. From running an online Magic: The Gathering store to launching a ski wax brand, buying a marina, or even farming ants and mushrooms, the duo dives into how niche interests can evolve into sustainable, revenue-generating ventures. They discuss t...