Outside the Box with Asendia USA: The International e-Commerce Podcast

Nick Agnetti and Jason Rowland sit down with two pioneers in the subscription space: John Roman, CEO of BattlBox, and John Haji, co-founder & Head of Partnerships at SubSummit . From BattlBox’s evolution post-acquisition to SubSummit’s massive growth, the conversation dives into how consumer expectations, economic shifts, and logistics challenges are reshaping the subscription model. The guest...

Asendia USA guests Leslie Foxhoven, Executive Director for Latin America & the Caribbean, and Michael DiVincenzo, Product Manager , join our co-hosts to discuss the importance of compliance in ensuring smooth customs clearance into Mexico and minimizing potential logistical disruptions. They also cover strategies to help shippers optimize growth in the Mexican market with tailored solutions an...

Featuring Asendia USA guests Leslie Foxhoven, Executive Director for Latin America & the Caribbean, and Michael DiVincenzo, Product Manager, and our co-hosts discuss the opportunities available and challenges for brands and shippers eager to expand their reach into Mexico, the importance of partnering with reliable logistics providers, understanding the evolving e-commerce landscape in Mexico...

Featuring a "who's who" of e-commerce experts, this episode highlights the most insightful topics from 2024: Overcoming Canada shipping challenges and best practices, insights into the subscription box market, simplifying international returns, the critical role of HS codes in international shipping, and key strategies for global e-commerce expansion in 2025. Subscribe to our email list Reque...

Featuring special guests Dave Mays, CEO Broad Reach, an Asendia company, and Tom Foley, Vice President Government Affairs & Client Retention, Asendia USA , along with co-hosts Nick Agnetti and the introduction of a new co-host, Jason Rowland, the discussion underscores the importance of preparedness in logistics during peak periods and examines alternative strategies to mitigate future disrupt...

Featuring special guests Dave Mays, CEO Broad Reach, an Asendia company , and Tom Foley, Vice President Government Affairs & Client Retention, Asendia USA , along with co-hosts Nick Agnetti and the introduction of a new co-host, Jason Rowland, the episode delves into the recent Canada Post work stoppage and its significant impact on cross-border logistics. The conversation explores the breakdo...

With special guest, Simon Batt, CEO, Asendia, our co-hosts John Walsh and Nick Agnetti focus on the complexities of international shipping and customer engagement in a rapidly changing e-commerce market. They discuss the evolving landscape of cross-border e-commerce considering the rapid changes brought on by Covid 19, the necessities for logistics companies to adapt and move forward, and how reta...

With special guest, Simon Batt, CEO, Asendia, our co-hosts John Walsh and Nick Agnetti focus on the complexities of international shipping and customer engagement in a rapidly changing e-commerce market. They discuss the evolving landscape of cross-border e-commerce considering the rapid changes brought on by Covid 19, the necessities for logistics companies to adapt and move forward, and how reta...

With special guest, Dave Mays, CEO, Broad Reach, an Asendia company, our co-hosts John Walsh and Nick Agnetti discuss in depth the nuances of e-commerce shipping to Canada, highlighting the challenges and best practices for US retailers including adapting to evolving customer expectations in terms of delivery experience, managing customs clearance and much more. As Canada emerges as the 11th large...

With special guest, Asendia's Jason Rowland, Risk and Compliance Officer - North America, our co-hosts, John Walsh and Nick Agnetti discuss in Part 2 of this episode the future of logistics and compliance providing a comprehensive look at how technology is shaping the international shipping industry. About Jason Rowland Jason Rowland has over 15 years of federal regulatory experience in the aviati...

Our co-hosts, John Walsh and Nick Agnetti discuss how AI technology impacts HS Codes and how it ties together with Catalog reviews, ICS2, IOSS registration and its effect on global shipping with special guest, Asendia's Jason Rowland, Risk and Compliance Officer - North America. About Jason Rowland LinkedIn Learn more about this topic: Asendia USA: Marketplaces e-commerce delivery experts Cargo Pr...

Don't miss the cutoff for a successful peak season! John Walsh and Nick Agnetti discuss Planning, Carrier selection, Communication, Surcharges, Capacity and Transit Expectations Learn more about this topic: Asendia USA: International e-commerce and mail delivery solutions Preparing for 2023 Peak Season Preparing for Peak Holiday Shipping Season Asendia USA: E-commerce and mail delivery to and from...

Selecting the right international carrier plays a pivotal role in enhancing the delivery experience, thereby boosting customer satisfaction. John Walsh and Nick Agnetti break down the key factors when choosing a carrier for your brand, marketplace, or 3PL: transparency, visibility, ease of returns, shipping metrics plus DDU & DDP shipping options. Learn more about this topic: Understanding int...

When considering the switch from DDU (Delivery Duty Unpaid) to DDP (Delivered Duty Paid), it is important to focus on how it impacts the customer experience. John Walsh and Nick Agnetti discuss the shipping profile - commodities, shipping frequency, destination countries, landed costs, transits and more to help make an informed decision that benefits your business and improves your customers' expe...

We're halfway through 2024 and want to thank our audience for tuning in. Subscribe and join our LinkedIn group for comments, questions, and feedback. Next podcast episode "Why DDU vs DDP" will drop July 17th. Subscribe to our email list Request a consultation

Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA , speak with John Walsh and Nick Agnetti about positioning a returns solution, decreasing costs, returns restrictions, and fast refunds for shoppers and more! About Helen Scurfield - LinkedIn Helen has over 20 years’ of experience in international logistics. At Asendia Global Returns,...

Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA , speak with John Walsh and Nick Agnetti about how global returns play a huge part in today’s e-commerce logistics and elevating the experience with simplicity, transparency and available choices of returns services for shoppers and retailers. About Helen Scurfield - LinkedIn About Ar...

Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the growth areas in the physical box space, subscribe and save functions, eliminating the churn rate surrounding the delivery experience and more! About John Haji - LinkedIn Learn more about this topic: Asendia USA's Partners | Many Ways To Access Our Mail & Parcel Services Annual Report | SubSummit US-based Fr...

Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit , discusses the challenges of the subscription box industry - from costs, acquisition of customers and retention, the post purchase experience and more! About John Haji: John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit, the first a...

John Walsh and Nick Agnetti discuss what is important to UK and Australia e-shoppers – Hidden fees, delivery speed choice, clear return policies and more! Learn more about this topic: E-commerce in Oceania: what’s driving sales in New Zealand and Australia? Asendia Oceania’s Managing Director explains emerging trends in e-commerce Asendia usa: E-commerce and mail delivery to and from Oceania The U...

John Walsh and Nick Agnetti discuss the value of e-commerce shipping to Canada and what is important to e-shoppers – Sustainability, Duties and Taxes, and Transit expectations. Learn more about this topic: Asendia USA: E-commerce and mail delivery to and from North America Subscribe to our email list Request a consultation

John Walsh & Nick Agnetti will navigate the challenges of e-commerce global shipping and unlock the secrets to success in customs, costs, customer satisfaction, and much more! Learn more about this topic: Asendia USA: e-PAQ by Asendia global parcel and returns solutions Subscribe to our email list Request a consultation

John & Nick continue the conversation with our special guest, Dave Mays, CEO Broadreach, an Asendia company, discussing the advantage of growing and evolving your e-Commerce business in Canada without dramatic supply chain disruption. About Dave Mays: Dave Mays, CEO of Broad Reach, brings over two decades of experience in cross-border e-commerce logistics with a specific expertise in developin...

With special guest, Dave Mays, CEO, Broad Reach , an Asendia company, John & Nick explore the dynamic logistics between the USA and Canada, uncovering the strategies and solutions for seamless cross-border transactions and navigate the nuances of shipping within the vast expanse of Canada itself. About Dave Mays: LinkedIn Learn more about this topic: Infographic: Canadian E-comm Shopper - 11/2...

In this episode of Outside the Box with Asendia USA, our e-commerce shipping specialists, John Walsh, VP of Sales, and Nicholas Agnetti, Account Executive, share their knowledge and tips on expanding your global footprint further.  Learn more about this topic: Asendia USA: e-PAQ by Asendia global parcel and returns solutions Subscribe to our email list Request a consultation