OPS Unfiltered

Struggling with ecommerce accounting? Join Jon Blair, Founder of Free to Grow CFO and Jared Ward on the latest episode of OPS Unfiltered as they talk about revenue recognition, inventory accounting, and time zone challenges. Discover the benefits of outsourcing your CFO needs and explore Finaloop, an innovative accounting software. Tune in for practical tips to avoid costly accounting errors! Meet...

What if your company could achieve 6x customer growth in just one year? Join Luminous co-founder and CTO Brendan Beebe as he shares the journey of building Luminous. Find out how Brendon landed major ecommerce clients and how he and the Luminous team is aiming for a $3 million ARR. Gain SAAStr insights as Brendon reveals the importance of equity distribution in startups. He also shares lessons lea...

Is your product idea safe overseas? Darin Long, a manufacturing veteran, spills the beans on how to protect your intellectual property. From tooling security to supply chain espionage, this episode is a must-listen for anyone bringing products to market. Meet Darin Long Darin Long, founder of InfiTex and several other successful ventures, is a seasoned expert in global manufacturing. With decades...

Join us as we chat with Parker Burr, founder of Feet Clothing, about his journey from college dorm room to successful e-commerce brand. Discover how he mastered sock printing, tackled inventory challenges, and scaled his business on Shopify. Parker shares his lessons on balancing marketing and operations, the power of paid advertising, and the hurdles of rapid growth. Tune in to the latest episode...

Can an unexpected leap into ecommerce transform your life completely? Join us as we welcome Kerrie Fitzgerald, visionary behind The Dapper Dog Box and the Ecommerce Society, to share her journey from international education marketing to creating a thriving ecommerce business. Kerrie opens up about her moment of clarity as a new mom that sparked the idea for a dog-themed subscription service. From...

Synopsis: From salon owner to ecommerce COO, Alessandra of Healthy Roots Dolls spills the tea on scaling your business! Hear her epic journey (from Venezuela to supply chain guru) & actionable insights for crushing common COO challenges: 3PL woes, peak season madness, retail fulfillment beasts. Get ready for insider tips on pricing, cash flow, manufacturer negotiation, PO financing, and nailin...

In this episode, Matt Holman, founder of Subscription Prescription and Commerce Catalyst, spills the tea on building successful subscription businesses. Learn how to master models, boost customer loyalty, navigate the tech stack (including platforms like QPilot and Recharge), and leverage the power of community building (think Chewy) – all while keeping your finger on the pulse of the Utah ecommer...

David Dustin, CEO of ShipInsure, shares his journey from sales leader to e-commerce visionary. Unpacking the secrets behind Ship Insure's $1.3 million success, David dives into their innovative shipping insurance model and strategic partnerships with Hawk Media, Shopify, and GoDaddy.  The episode expands to explore challenges faced by e-commerce merchants with Luminous, offering customer-cent...

From water treatment in Brazil to hedge funds in New York, Fabricio's journey is a testament to entrepreneurial spirit. Join us as he explores navigating diverse industries, building global teams, and launching Flieber, a revolutionary inventory planning tech solution. This episode dives into the challenges of scaling startups, the importance of local champions, and the future of AI-powered s...

Ever wonder how a pair of jeans travels from factory floor to your closet? Dive deep into the world of global trade with Darren Long, from the wild west days of the late 80s to the digital revolution, he shares his experiences building relationships, overcoming challenges, and witnessing the rise of a manufacturing powerhouse. Darren also offers his insights on the future, including potential shif...

How do you integrate new systems into a business smoothly? In this episode, Josh and Taylor (Meet Taylor, the newest member of the Luminous team, just in from foreUp Golf) share the keys to careful implementation and onboarding, highlighting the critical role of attention to detail in Luminous's operations. Discover how to build lasting client relationships and provide excellent service, cruc...

Wondering what separates a $10 million e-commerce store from a $100 million powerhouse? E-commerce marketing guru Damian Dayton, CEO of Creatably, shares his secrets to success in our interview. He stresses the importance of strong marketing leadership, especially for companies nearing that growth milestone. He shares his insights into the power of engaging content and commercials that build brand...

E-commerce wiz Zechariah Hintz joins Jared Ward to share his incredible ecommerce journey - from his early days in online perishable sales at Smithfield Foods to his current venture, Glitter Faced, Zech offers strategic insights on scaling operations and the importance of choosing the right approach. He also shares a humorous anecdote from his early days, reminding us that valuable lessons often c...

In this episode of Ops Unfiltered, Founder and CEO Jared Ward cracks the code on back-end systems. He exposes the limitations of ERPs and downmarket tools, revealing the gap Luminous was built to fill. Tune in for actionable insights! Meet Jared Ward Before building Luminous, Jared Ward wasn't just a software CEO, he was a seasoned entrepreneur with a string of successful direct-to-consumer (...

In this episode of OPS Unfiltered, join Jared Ward, CEO and Founder of Luminous, for an unfiltered discussion on e-commerce platforms. Alongside industry experts Brendon Beebe and Josh Sanders, they'll dissect the pitfalls of NetSuite, explore the promise of new solutions like Luminous, and share valuable insights on successful SaaS product development, customer-centric strategies, and implem...

In this episode of Ops Unfiltered, discover the secrets behind leading the leaders with Luminous co-founder and CEO Jared Ward. Join him as he sits down with founder coach Chad Brown, delving into the intricacies of leadership and entrepreneurship. Uncover the keys to success, from open communication to confronting difficult conversations head-on. Gain insights into fostering full transparency wit...

In this episode of OPS Unfiltered, discover the secrets behind scaling your business from startup to success, straight from the expert insights of Free to Grow CFO co-founder Jon Blair. Join Luminous CEO and co-founder Jared Ward as he delves into Blair's journey, from navigating the early stages of high-growth companies to sealing the deal on Shark Tank with Guardian Bikes. Gain invaluable a...

In this episode of Ops Unfiltered, join Luminous founder and CEO Jared Ward as he explores the intricacies of supply chain management with Shyft Global founder Alex Burdge. Discover Burdge's insights on prioritizing product sales over fulfillment complexities. Uncover key lessons on selecting 3PL partners, optimizing supply chains for efficiency and scalability, and fostering healthy relation...

In this episode of Ops Unfiltered, join Luminous CEO and co-founder Jared Ward as he dives into the world of e-commerce with Fawn Design CMO Trevor Crump. Discover Crump's journey from consulting to serving as CMO, as he shares insights on scaling e-commerce businesses and overcoming common pitfalls. Learn about Crump's innovative solution, Bestie AI, designed to enhance direct customer...

In this episode of Ops Unfiltered, join Luminous CEO and founder Jared Ward as he dives into the world of logistics with Revamp Fulfillment founder Devin Barker. Discover the power of starting small, scaling up with attention to detail, and embracing customer service as a core strategy in navigating the challenges of the 3PL industry. Barker's journey showcases the advantages of being agile a...

In this episode of Ops Unfiltered, join Luminous co-founder and CEO Jared Ward as he addresses the fallout from the unexpected shutdown of Jane.com, offering resources for affected sellers and discussing the future of e-commerce operations with upcoming enhancements and a focus on community and customer engagement. Meet Jared Ward Jared Ward is the founder and CEO of Luminous, providing innovative...

In this episode of Ops Unfiltered, discover the strategic decisions behind Renova Worldwide's technological journey as President James Andrus shares insights with Luminous co-founder and CEO Jared Ward. Uncover how the nutritional supplement company navigated the balance between scalability and flexibility, ultimately finding the perfect fit with Luminous's one-stop-shop solution. Meet J...

In this episode of Ops Unfiltered, join Luminous CEO and co-founder Jared Ward as he uncovers the secrets to solving business challenges with operations guru Steve Clark, founder of Odyssey Snacks, offering invaluable insights drawn from his extensive experience at Kodiak Cakes and Koch Industries. Clark talks about the common pitfalls of transitioning from basic accounting systems to advanced ERP...

In this episode of Ops Unfiltered, LedgerGurus’ operations manager John Bottoms shares his thoughts on e-commerce essentials and the secrets to smooth operations. Learn why mapping your current processes is RULE #1 before diving into tech. Avoid integration nightmares with John's tips for smooth software connections. Plus, find out how a chat with a software pro can land you the perfect solut...

In this episode of Ops Unfiltered, LedgerGurus’ operations manager John Bottoms shares his thoughts on e-commerce essentials and the secrets to smooth operations. Learn why mapping your current processes is RULE #1 before diving into tech. Avoid integration nightmares with John's tips for smooth software connections. Plus, find out how a chat with a software pro can land you the perfect solut...