Onboarding Participants

Business EN ↓ 54 episodes

Inside NDIS explores the art of onboarding participants smoothly and ethically. Each episode shares real-life provider stories, compliance must-knows, communication tips, and digital tools that turn new sign-ups into long-term success. Listen in to master onboarding workflows that boost satisfaction, reduce errors, and start every plan strong from day one. (Powered by Jellypod)

Author

Onboarding Participants

Episodes

How to Run an Intake that Builds Trust 26.06.2025

Explore how a well-run intake meeting builds trust, sets expectations, and lays the groundwork for a strong long-term relationship in NDIS onboarding. Will and Winter break down the critical steps and share practical examples to help providers start every participant journey right.

How to Be Culturally Aware from Day One 26.06.2025

Explore how the first hello shapes trust and belonging in NDIS onboarding. Learn why cultural awareness matters and discover practical steps to create a truly inclusive experience from day one.

What a Good Onboarding Process Actually Looks Like 26.06.2025

Discover why the onboarding process is the backbone of participant success for NDIS providers. Will and Winter unpack essential steps, highlight common pitfalls, and share practical examples to help you create a welcoming, compliant experience from day one.

Nailing the First Call 26.06.2025

Discover how to make the first call with new participants a foundation for trust, understanding, and long-term success. Will and Winter break down proven strategies and practical examples for building rapport, clarifying needs, and setting the stage for ongoing collaboration.