Omni Talk Retail

In this Omni Talk Retail interview, recorded live from the Global DIY Summit 2026 in Amsterdam, Chris Walton talks with Joost de Beijer, CEO of Intergamma, about what makes DIY retail in the Netherlands unique and how the company is evolving its omnichannel strategy to meet changing customer expectations. Joost explains why Dutch consumers prioritize convenience, how smaller homes and gardens shap...

In this Omni Talk Retail interview, recorded live from the Global DIY Summit 2026 in Amsterdam, Chris Walton catches up with Dan Starr, President & CEO of Do it Best Group, to discuss the company's transformation following its acquisition of True Value. Dan shares what it takes to integrate two major wholesale distribution organizations, how Do it Best is eliminating duplicate costs while pres...

In this Omni Talk Retail interview, recorded live from the Global DIY Summit 2026 in Amsterdam, Chris Walton sits down with Curtis Smith, Executive Director of the Do it Best Foundation and True Value Foundation, to discuss the role of community impact in the future of retail. Curtis shares the story behind Do it Best's acquisition of True Value, how the combined organization has expanded to rough...

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl . In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Pinterest rolls out a new storefront-linking tool that connects creators' Amazon storefronts directly to their Pinterest profiles, automatically applying affiliate links whenever they tag an eligible product. Dick's Sporting Goods partners with Lids to laun...

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl . In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Starbucks CEO Brian Niccol says the chain can add as many as 10,000 net new U.S. locations by shifting to smaller, cheaper-to-build stores under 1,000 square feet. Dollar General reports that same-day delivery is already a profitable business, contributing...

In this 5 Insightful Minutes episode, Tomáš Čupr, Co-Founder and CEO of duvo.ai and CEO of the Rohlik Group, joins Omni Talk live from Shoptalk Europe to discuss why retailers need to rethink how they approach AI adoption. Drawing from his experience building duvo.ai while leading one of Europe's largest online grocers, Tomáš explains why AI shouldn't be viewed as a replacement for people, but as...

This Omni Talk Retail Fast Five Lightning Round segment closes out the show with summer travel recommendations, lifelong sports loyalties, and the retail leaders Chris Walton and Chap Achen would most love to spend time with. Chris and Chap discuss why Europe tops their summer bucket lists, from iconic destinations to the experiences they believe everyone should have at least once. They also bond...

This Omni Talk Retail Fast Five segment explores The Mall, a startup attempting to create a universal shopping feed across thousands of brands. Chris Walton and Chap Achen debate whether consumers actually want a new discovery platform, what makes shopping different from streaming, and why the biggest players may already be solving this problem. The conversation also examines what this idea reveal...

This Omni Talk Retail Fast Five segment explores Amazon's latest AI-powered visual search features and what they reveal about the future of shopping. Chris Walton and Chap Achen discuss whether shoppers want to search using aesthetics instead of keywords, how discovery is evolving, and why visual commerce could reshape customer expectations. The conversation also examines the risks that come with...

This Omni Talk Retail Fast Five segment explores New York's proposed legislation aimed at limiting AI-powered personalized pricing. Chris Walton and Chap Achen discuss the fine line between personalization and surveillance pricing, why retailers should tread carefully, and how AI can still enhance the customer experience without eroding trust. The conversation also highlights the growing regulator...

This Omni Talk Retail Fast Five segment explores Amazon's expansion of same-day grocery delivery in the UK and what it could mean for the future of grocery retail. Chris Walton and Chap Achen discuss why the UK grocery market presents unique challenges, whether Amazon can steal share from established players, and why omnichannel execution remains critical. The conversation also examines how delive...

This Omni Talk Retail Fast Five segment explores Walmart's move into restaurant delivery by bringing Subway sandwiches directly to customers through its app. Chris Walton and Chap Achen discuss why this expansion is about much more than sandwiches, how Walmart's fulfillment infrastructure continues to evolve, and why Uber Eats and DoorDash should be paying close attention. The conversation also ex...

In this special and exclusive live podcast episode recorded at Shoptalk Europe 2026, Chris Walton is joined by Rebecca Bemhena (Shoptalk VP Content Luxe), Adam Plom (Shoptalk VP Content Europe), and Ben Miller (Shoptalk VP Original Content) for a rapid-fire breakdown of the show’s biggest moments, boldest stats, and most memorable quotes. From agentic commerce and GLP-1 disruption to channel pragm...

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl . In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Walmart and Wing add seven new metro markets to their drone delivery expansion plan, targeting operations from 270-plus stores by 2027. B&R Stores , a family-owned Midwest grocer, deploys Simbe's Tally autonomous shelf-scanning robots to capture real-ti...

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Quorso and Veloq , Chris Walton and special guest Chap Achen, Senior Director, Analyst for Digital Commerce and Supply Chain at Gartner, discussed: • Walmart partnering with Subway to deliver made-to-order restaurant meals alongside groceries and household essentials through it...

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl . In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Bed Bath & Beyond announces the all-stock acquisition of Installed Right and SFV Services, adding installation and renovation capabilities to its rapidly expanding Beyond Home Services portfolio. Starship Technologies winds down U.S. campus robot operat...

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl . In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Best Buy is rolling out immersive 900-sq.-ft. "Meta Lab @ Best Buy" spaces in 50 stores this summer, giving customers hands-on access to Meta's full lineup of AI glasses and VR headsets through interactive demos, smart mirrors, and personalized fittings. Ne...

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl . In today's Retail Daily Minute, Omni Talk's Chris Walton discusses: Walmart announces 30-minute delivery from 1,400 in-store Subway locations by midsummer, the opening move in a direct push into restaurant delivery that puts it on a collision course with DoorDash and Uber. Lululemon cuts its full-year revenue guidance to fl...

This Omni Talk Retail Fast Five Lightning Round segment closes out the show with Arizona travel recommendations, European retail innovations, retail leadership discussions, and a hilarious attempt to predict what The Rock's new cologne actually smells like. Chris Walton and Shelley Huff discuss must-see destinations in Arizona, why European grocery stores may have the best scan-and-go experiences...

This Omni Talk Retail Fast Five segment explores Amazon Web Services' new Agentic Shopping Assistant and the growing battle for control of customer relationships in retail. Chris Walton and Shelley Huff discuss whether retailers should trust Amazon to power their AI shopping experiences, why customer data remains one of retail's most valuable assets, and what brands must protect as commerce become...

This Omni Talk Retail Fast Five segment explores Walmart's growing delivery network, expanding drone operations, and rapid rise in store-fulfilled orders. Chris Walton and Shelley Huff discuss why speed is becoming one of retail's strongest competitive advantages, how Walmart is increasing customer loyalty through convenience, and why repeat usage may be the most important metric to watch. The con...

This Omni Talk Retail Fast Five segment explores SPAR Austria's decision to expand its shelf-scanning robot program and what it means for the future of retail operations. Chris Walton and Shelley Huff discuss how robotics can improve inventory visibility, reduce labor-intensive tasks, and help employees focus more on serving customers. The discussion also highlights why successful adoption among E...

This Omni Talk Retail Fast Five segment examines Walmart's new prepaid consolidation program and why it could simplify logistics for thousands of suppliers. Chris Walton and Shelley Huff discuss how Walmart is helping vendors reduce operational complexity while improving inventory flow, replenishment speed, and distribution efficiency across its network. They also debate whether the initiative str...

This Omni Talk Retail Fast Five segment explores Google's new Universal Cart, which allows shoppers to add products from Search, Gemini, YouTube, and Gmail into a single AI-powered shopping experience. Chris Walton and Shelley Huff discuss why Google has pursued this vision for years, how AI-powered shopping could reshape customer behavior, and whether Google's latest move represents the biggest c...

In this 5 Insightful Minutes episode, Spencer Hewett, CEO and Founder of Radar, joins Omni Talk to discuss the company's recent funding milestone, rapid retail expansion, and how real-time inventory intelligence is transforming store operations. Spencer shares how Radar has grown from 500 to 1,500 stores in just one year, helping retailers achieve greater inventory accuracy, reduce shrink, improve...