National Society of Certified Healthcare Business Consultants (NSCHBC)
NSCHBC Edge Podcast
Leading the way in the business of medicine
Author
National Society of Certified Healthcare Business Consultants (NSCHBC)
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Podcast website
Latest episode
Jun 9, 2026
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Episodes
Do's and Don'ts for Physician Practice Start-Ups 14.05.2024 29:38
On this month’s episode of the Edge Podcast Terry welcomes back Healthcare Consultant Jackie Coult as they discuss the ins and outs of physician and dental practice startups. Terry and Jackie talk about having a plan, financial woes and potential funding, staffing, location and of course, what kind of practice you’d like to have. Join us for a fun and engaging conversation.
Physician Practice Revenue: Front Desk Collections 09.04.2024 35:27
More than 100,000 doctors have left private practice and become employees of hospitals and other corporate entities since 2019. Today, nearly 3 in 4 physicians are employees of larger health care entities or other corporations — a record high. The cost of managing a medical practice — whether in primary care or a specialty practice — has surged. Not to mention, reimbursement rates from Medicare ha...
Proactive Payer Contract Language = Intraoperability 12.03.2024 22:37
Terry welcomes fellow NSCHBC Member and Healthcare Consultant Anthony (Tony) Werner to discuss reducing administrative burden and costs incurred by meeting payer requirements. Most likely there will be resistance from most payers to incorporate intraoperability terms in contracts, including those required by legal or governmental directives. Terry and Tony discuss the complexities of these discuss...
Non-Competes in Healthcare: An Attorney's Perspective 13.02.2024 26:00
There is always competition for patients and location in healthcare, but how do “non-compete” contracts affect patient care? Or a physician’s ability for career advancement? How do different states handle this hot topic? Healthcare Attorney Amanda Waesch and Edge host Terry Fletcher tackle this discussion today looking at the legal and business angles and relationships that will factor into these...
Telehealth 2024 - It's time to pay attention 09.01.2024 38:36
Christine Hall and Terry Fletcher, both SMEs in the Telehealth space, discuss the new rules for 2024, what the flexibility extensions “really” mean to physicians, and what traps of FWA not to fall into. For anyone currently participating in the Telehealth delivery of medicine, this is an important podcast to listen to.
30+ Years of Healthcare Insights 12.12.2023 30:34
In this month’s episode of the NSCHBC Edge podcast, Terry talks to life NSCHBC member, Kathy Moghadas, RN, CLHRM, CHBC, CHCC with Associated Healthcare Advisors, to discuss where the healthcare industry started back in the 80’s and where we are headed with all of the digital advancements, including AI. Is it all good? Not even close. Listen and find out why!
Behavioral Health 2024: New Providers and New Revenue 14.11.2023 30:34
As you know BH and MH services are now being covered by Medicare and many commercial payers. Also, coverage has expanded like nothing we’ve ever seen. Even Telehealth has made some permanent changes to coverage that is only for Behavioral Health and Mental Health Services. To discuss this topic and to look at the proposed Medicare Final Rule and Fee Schedule for 2024, Terry invites fellow NSCHBC m...
Cyber Security Threats and Attacks in Dental and Medical Practices 10.10.2023 26:07
Cyber Security in Healthcare, focuses on preventing attacks by defending systems from unauthorized access, use, and disclosure of patient data. The primary aim is to ensure the availability, confidentiality, and integrity of critical patient data. If compromised, this could put patient lives at risk. The more we add digital access the more interconnectedness between different healthcare systems co...
Credentialing vs. Contracting for OMS, Dental and Medical 12.09.2023 25:50
In Healthcare, is credentialing the same thing as contracting? No, credentialing is the process of reviewing the doctor's qualifications while contracting. Payer enrollment is the process of applying for and obtaining participation contracts with insurance plans for your provider or entity. Award-winning podcast host Terry Fletcher and Healthcare Consultant Scott Graham navigate through these diff...
MSO's vs ACO's: Healthcare Administrative Services 08.08.2023 25:50
An MSO is a company that provides non-clinical services to medical practices, ambulatory care facilities, or other healthcare providers. Services provided by an MSO may include some or all of the following: Billing and Collection. Accounts Payable. RCY, Contracting and Credentialing, and Staffing. What can an MSO do for your practice? Can you create your own? In this episode, Terry discusses all o...
Physician Practice Mergers 11.07.2023 30:37
Is your practice considering a merger? Is the phrase “bigger is better” a true statement when it comes to private medical practices? Join us on this episode of the NSCHBC Edge podcast as SME Reed Tinsley CPA discusses the complexities of practice mergers. It’s not an overnight process to be successful in a merger. Reed offers tips to work your way through the myriad of issues and processes.
Should physicians have a CPA or handle financials themselves? 13.06.2023 23:21
On this episode of the Edge Podcast, Terry welcomes fellow NSCHBC member Sandy Shecter. Sandy is a CPA and the Director of Solutions for Rehmann, a fully integrated, professional advisory and asset management firm working to empower success for businesses of all sizes and industries. Our topic today is physicians and medical practices who manage their finances in-house. Should they outsource to a...
Google and SEO Presence for Medical and Dental Practices 09.05.2023 38:24
In today’s world of marketing, the healthcare provider is sometimes overlooked. Have you asked these questions? What is it about Google that is important to know in the healthcare space? What does SEO presence mean and can anything alter those algorithms? How can a medical or dental practice be sure they are being found in the right space but also the most positive light? In this month’s NSCHBC Ed...
Keeping healthcare employees motivated during a national staff shortage crisis 11.04.2023 35:49
Is your staff suffering from spring fever? And how can you motivate the “keepers” with the nationwide landscape of staffing shortages? In this episode, Terry Fletcher is joined by healthcare consultant and fellow NSCHBC member Merikay Hunt to discuss the employer-employee relationship, and how to keep the staff you not only want, but also need.
The Secret to Maximizing your Reimbursement 14.03.2023 18:38
On this episode of the NSCHBC Edge Podcast, Terry welcomes NSCHBC member and Certified Healthcare Business Consultant, Jackie Coult, who doubles as an SME in practice and revenue cycle transparency and negotiations. Physicians: we have your back! Jackie shares her expertise on how to set gross charges, and what the best practice methods are for setting rates so revenue isn’t lost. The hosts also...
Compliance Plans or Compliance Programs: Internal Policy Management 14.02.2023 18:38
This month on the NSCHBC Edge Podcast, Terry welcomes a new member, Healthcare Consultant Christine Hall, to discuss the importance of Compliance Programs, Policies, and Accountability for actions in a physician’s practice. They discuss how to start the process of implementing a Compliance Program, and what departments need to have clear rules and best practice policies to be successful. Don’t for...
Self-Reporting: Last Minute Federal Regulations of 2022 10.01.2023 18:38
Terry welcomes back, our own “compliance guy” and NSCHBC member, Sean Weiss, to discuss the last-ditch regulatory add of CFR 42, on self-reporting, and the proposed changes to the 60-day rule for Medicare. This means that if you find an overpayment from a federal payer, what is your responsibility to identify it, return it, and what is the timeline? Terry and Sean discuss the ins and outs of thi...
PRF Single Audit Act Requirements 13.12.2022 32:18
In this episode of the NSCHBC Edge podcast, Terry welcomes back Healthcare attorney and NSHCBC member Amanda Waesch Esq, to discuss the Single Audit Requirements, for providers and recipients that spent $750,000 or more in federal funds, including Provider Relief Fund (PRF) payments. There is some confusion on who has to report, when and why. Amanda and Terry try and clear up this confusion, and g...
Private Equity Pros and Cons in the Medical and Dental Space 08.11.2022 38:28
What is PE? At its core, PE is an alternative investment class consisting of capital that is not listed on a public exchange. PE is comprised of funds and investors that directly invest in private companies. Most PE firms invest in companies and then look to sell their stake in 3 to 5 years for a substantial profit. So how does this translate to the Healthcare field with Medical and Dental pract...
Retirement Planning for Physicians and Dentists 11.10.2022 34:49
How much does the average physician retire with? When is too soon to start planning? What age does a physician usually retire? Did the pandemic change the retirement mindset? Are physicians retiring early due to financial readiness or burnout? Traditional 401(K)s? Pensions? IRA's? What is the right fit for a physician and/or dentist? Listen to this edition of the NSCHBC Edge podcast for all of the...
RCM Staffing: Right people in the right job? 13.09.2022 42:48
Many practices will hire coders for coding jobs or billers for the billing department, relatives or newbies for the front desk, or hire from within to fill RCM positions in Medical and Dental Practices. But when mistakes are made, or updates are not realized, the RCM suffers. Host, and Healthcare Coding and Reimbursement Consultant, Terry Fletcher, joins fellow NSCHBC Member and industry expert,...
Revenue Cycle Management Tips for Physician Practices 09.08.2022 40:46
In this edition of the NSCHBC Edge Podcast, Terry Fletcher invites NSHCBC members Vinod Sankaran and Misty Haralson for an RCM Round table discussion. Hear fellow healthcare consultants in the RCM space discuss physician and dental practice pain points and how to be efficient in your Revenue Cycle Management efforts. Join us for this important discussion focusing on verifying eligibility, billing...
When a Physician or Practice ponders the idea of selling their business 12.07.2022 29:33
This edition of the NSCHBC Edge Podcast targets Physician Practice Valuations. Are you asking yourself: "Is it time to sell my practice?", "How do I get started?", or "How long will it take to sell my practice?" If so, you’ve come to the right place! Terry Fletcher, along with fellow NSCHBC member and certified valuation consultant Alex Nechay, CVA CHBC, will be talking about knowing when it is t...
Is this the right time to open an ASC or OBL? Pros and Cons from the experts 07.06.2022 34:58
In this month's NSCHBC Edge Podcast, Terry dives into the ASC (Ambulatory Surgery Center) and OBL (Office Base Lab) start-ups and what the market is telling us now when it comes to giving patients options when having their procedures and surgeries. As we all know hospital costs have risen and continue to do so, so what are the pros and cons and options for physicians when considering opening an AS...
Integrating Behavioral Health Services into your Practice 10.05.2022 39:04
Can Behavioral Health and Mental Health services be integrated into all specialty practices? Or are they limited to General Practice, Family Practice, Internal Medicine, Psychology Practices, or Psychiatric Practices? In this episode of the NSCHBC Edge Podcast Terry welcomes back Adam Middleton, SME, to talk about this topic. The hosts also discuss how to look at financials and staffing for the Be...
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