No Stylist Left Behind

We are excited to have our friend Joe share a different perspective on today's episode. Joe is 1 of the owners at City Image Barbershop in New Jersey. They started with one shop and now have 10 barbershop locations in 5 different counties.  Joe shares his insight on building his brand, creating a unique opportunity for barbers ,and how they have a heavy focus on customer service which... we all kn...

This is a quick one, but a good one. Join us as we go through 3 things to normalize in your salon business. Things are changing in our industry when it comes to setting boundaries right? So as we move through the holiday season, we wanted to leave you with some hot tips. Plus we hope it plants the seed when it comes to setting boundaries so you are set up to win in 2022.

Emotional intelligence. A topic that has come up a lot lately. If you listened to our last episode with Jay Williams we touched on it. What does emotional intelligent mean? How does it affect you behind the chair? How does it affect your relationship with clients? Our special guest Pepper is a former stylist of 25 years. She is an organizational psychologist. And She is currently in the proce...

When is comes down to it.... systems are set in place for a reason right? Do you have strong systems in place in your biz? What happens when Linda is constantly late 25 minutes for her appointment and you are left frustrated? Or what about when Jenny no shows you? Is it because of the lack of systems? Is it Linda or Jenny's fault? Or is it because of lack of follow though on your part? There are s...

Loyalty or satisfaction? Which do you prefer from you clients? YES! We get into it with our INCREDIBLE guest Jay Williams. His approach to guest experience is so on point and he will make you think about things a little differently. We also go deep into the human side of our industry. The big piece of the puzzle that allows stylists to serve, grow, and create deeper relationships with your cl...

WOW! Our guest John is kick ass. He is a lifetime hairdresser, Salon Leader, Co-Founder at 124go, and the co-host of The Shoptalk and 124GO podcast. Not only is he funny, but he really gives a different perspective when it comes to leadership in the beauty industry. Plus he is really big on understanding and identifying your brand so you create a standard that sets the tone within your salon busin...

You asked. We deliver! This is a quick, yet impactful episode with 3 ways to attract NEW clients into your business. Grab a pen and paper and start writing. Sponsored by: Oligo Professionnel

THIS is a requested topic and we are here for it. How do you leave your salon gracefully? How much notice should you give? What is the "right" way to leave the salon you've worked at for some time with integrity? Who do the clients "belong to"? How do you handle this as an owner. J and Nina go all in this week so be sure to join them. You def dont want to miss this episode.

What does it really look like to work with a brand? Do you ask the right questions? Do you have an idea of what the time commitment looks like? We got you covered...Is working for a brand for everyone? Maybe, Maybe not! The big question is... is it best for YOU? In this episode with our friend Genevieve, we share advice and personal experience. Yes the 3 of us work with the same brand, but have wo...

Chris is a lifetime Hairdresser, Author, Global Business Speaker Cofounder of 124Go and Cohost of Shop Talk and the 124Go podcast. He has done it all, and is more than happy to share his advice and insight on these 3 very important things in business. Communication and Accountability/Responsibility in this industry. He is such a fun loving guy with so much knowledge to share. Lets get to it. Join...

That is the question...Do you have a front desk/receptionist in your salon? There has been so much conversation wrapped around having and keeping the front desk/receptionist in the salon these days. Is it time to go desk-less? Is it time reassess what your front desk position looks like? Maybe it is time weigh out your options. Dont worry, we will walk you through the process and get your wheels t...

One of our favorite leadership coaches is back. Our friend Tina Black is here to discuss how leadership in the salon has changed over the past year and how important it is to be consistent when leading a team of stylists. Tina is such a straight shooter and gives the best advice when it comes to making the toughest of decisions in your salon biz. Join us.. Sponsored by Oligo Professionnel 

Get ready to be blown away! In this episode, we had the pleasure of chatting with Alison who is the former editor at Modern Salon and is now the VP of Community at R and Co. She is sharing her absolute TOP tips and strategy about IG, IG reels, and how to build a solid business using social media right now. Her perspective is truly eye opening. Grab a pen and get ready to take some serious notes. J...

Did you ever meet someone and think.. Wow…this person is truly amazing and is living in their truest passion and purpose? Well.. this is how we feel when talking to our guest today. Kristin is a wealth of knowledge and a beacon of light when it comes to educating salon owners and stylists on how to create a safer, more inclusive salon space. We dive into Kristin’s story a bit and how they created...

We just love having our friend Ryan back on the pod. He is so down to earth and shares such valuable insight. There is no secret there has been so much change in our industry over the past year or so right?  We wanted to chat with Ryan to gain some perspective on why and how things have changed and what the future of our industry looks like. We talk about this topic from the angle of a stylis...

OOH Wee... This episode is hot and filled with tons of nuggets so get ready. Are you booked with the clients you want? With the schedule you want? And with the feeling of fulfillment and joy? Or are you working around the clock with no set schedule in site and saying yes to all the things you want to say no to? In this episode we share the areas of focus when it comes to living a fulfilled life as...

Happy Pride! We have a special episode for you today and we promise it delivers. David Peacemaker is one of those people we have watched and loved over the past year or so. He is honest, vulnerable, and speaks his mind on issues on our industry. He is also a former salon owner that has since closed his salon and has moved into a commision salon this past year. Shear PROOF, that life is not over af...

What does leadership mean to you? How does it affect your business? What about servant leadership? Let's chat about it all. In today's episode we brought back our girl and salon owner, Yara. She shares share her insight and perspective on leadership in her salon and in our industry. And let me tell you. You will want to grab a pen and paper for this one.  Sponsored by Oligo Professionnel.&nbs...

Get ready for the real deal! Our guest today is as honest and upfront as they come. Dom is a firecracker and commision salon/stylist owner in South Florida. And guess what? Her business has just exploded over the past year or so. Tune in to learn what has contributed to her success during a pandemic and how she has managed to grow her team of stylists, expand her salon, and create the business she...

Our girl Jen is an owner, educator, mom, and has been a commision salon owner in Connecticut for 8 years now. She also had a rental salon for 3 years prior to her commision salon. So she has been on both sides of the coin. In this episode she is going to share her insight on commission salon ownership. Hiring and keeping stylists. What it was like for her and her team going through a pandemic, and...

Get ready to take some notes on this one. One of our favorite people is sharing her tips on having a kick ass consultation every time. Dawn is the consultation queen and we truly believe that her tips will help you feel more confident behind the chair. The consultation is one of the most important parts of the guest experience. So get ready to take some of these tips and start using them in your c...

We are swoopin in for another quick banger of an episode this week. Join us for this powerful 30 minute episode as we discuss the difference between growing a business from a space of love or fear. What does it look like? What does it feel like? And how can it help or hurt your business and your growing team moving forward.  Sponsored by Oligo Professionnel

WE ARE BACK! This week we are doing a check in on the top 5 areas of focus from 2020. In 2020 stylists and owners had time to step back and reassess their business. So many of you made huge shifts for the better when it came to: Creating a set schedule. Making yourself a priority. Raising prices and not discounting. And even saying No to the things that no longer serve you. BUT.... are you stickin...

RESILIENCE.... Perseverance! Persistence! Strong! A true inspiration. These are just a few words that come to mind when I think of our guest Yara. Her story is powerful. It will move you to tears. But it will also force you to dive into the depths of your souls and truly fight for you want in life. I cannot say enough about Yara! You just have to listen to this episode and then you will know exact...

Another amazing life out loud story is on the podcast today and we are super excited about it. Heather, is the Regional Sales and Education Manager for Oligo Professionnel is sharing her truth today. If you struggle with people in your life not supporting you on your journey in the industry and have thought about what it may look like to go from being a busy hairstylist to a full time educator. Th...