New Era FinTech Podcast

In this episode, I'm discussing the subscription management pioneer Subaio . Just last week I was with the company at their 2024 offsite and held a workshop with them on the topic of "a day in the life of a banking executive". Thank you to the Subaio management for the opportunity to contribute and thank you to the whole team for their great welcome and hospitality. You can find more...

In this episode, I discuss some techniques and ideas around how to think about engaging with bank executives in the context of introducing your product or service to them in the most effective manner.

In today's episode, I'm exploring a theme from my recent LinkedIn post where I was discussing why vendors (and FinTechs) often struggle when selling to banks. One of the key issues is the vendor business model, combined with a misunderstanding of how bank budgets tend to work. Join me for a diatribe - or broadcast - straight from my brain! This is a flavour of the sort of thing I explore w...

Hello! In today's episode, I'm talking to you about Slush , one of the most exciting start-up (and therefore FinTech) ecosystem events happening this week in the Nordics -- Helsinki to be precise. This is both an autobiographical one (I talk about some of my experiences of the event) and a recommendation one as I explore some of the key aspects of the Nordic and Finnish ecosystem that shou...

In today's episode I'm bringing you a talent-focused conversation for executives who are aiming to hire - and for executives looking to manage their own career development. I'm delighted to be interviewing two executive search experts - Leathwaite's co-founder, James Rust , and his colleague Gordon Stanley who focuses on marketing, product, sales, and CEO hiring. Both individuals a...

In this episode, I talk about my "Zero to 10 Approach" for managing executive ideas. You are presented with a (potentially great) idea from an executive. But it's complex. It's going to need a lot of work. And although it's a good idea, fully baking it (to the tune of $10m or something similar) and then presenting it to market can result in failure -- irrespective if whether...

In this episode, I am proposing a test for whether your bank is digital-first. Here's the test - can your bank quickly update their push notifications for Halloween to add a little Pumpkin emoji to their transaction notifications? Leading British neobank Monzo did this on Monday for me (and, I presume, all of their other customers!) Can your (incumbent) bank do this, easily and quickly? The an...

Just yesterday I was talking with a CEO I work with regularly. He was hoping that a new project idea he'd been discussing would be 'completed by the end of the year'. I challenged this. Especially the word 'hope'. Even though it FEELS like we have a long time before December 31st... we don't actually have much productive 'delivery' time left. I discuss this story in...

In this episode, Bryan sits down with Nelson Wootton , CEO and co-founder of SaaScada , the next-generation core banking software provider. If you're at all interested in core banking - the stuff that underpins everything - then I strongly recommend watching this one. Nelson gives an overview of the background that led to the founding of SaaScada and talks about how their platform's API-fi...

Hello! In today's episode, I'm discussing the business of talent acquisition with Ali Noor. Ali is a Senior Talent Partner at open banking leader, Lean Technologies . However we're not talking about them today, instead we're focusing on Ali's area of expertise: Talent acquisition. Have you ever thought about approaching internal recruiters like Ali before? Well, in this episode...

In this episode, I sat down with Chris Purdie, CEO of digital receipts firm, Receiptable , to understand more about their business, their offering and to get his perspective on the wider FinTech ecosystem. I was particularly interested to understand how Chris and the team have developed their market offering - and I'm pleased to report that Chris gives a good overview! You can find out more ab...

In today's episode, I'm interviewing George Toumbev, Chief Commercial Officer of NatWest Boxed. You'll have heard of NatWest, one of the biggest banks in the UK, but did you know they've recently launched a new Banking-As-A-Service offering called NatWest Boxed? In our conversation, George discusses the background and gives an overview of the service offering -- I think it's going to be an incredi...

In today's episode, we're joined by Stewart Lockie, a long-standing senior retail banking practitioner and CX champion. Stewart is CEO for Middle East & Africa of Hansal International , a specialist provider of business transformation services. Stewart discusses his background in retail banking and the importance of partnership with technology to deliver great customer outcomes. You ca...

In today's episode, I'm interviewing Mark Rennie Davis of Advistic. Mark is one of the leading payments experts in the GCC and consults widely on strategy for some of the largest players in the ecosystem. I asked him to give us an overview of some of the opportunities he's seeing and to give his perspective on the future of the marketplace. You can find out more about Mark by visiting...

In today's episode, I'm discussing the upcoming Nordic FinTech Week event taking place in Copenhagen, Denmark, next week. I hope to bring you some stimulating insights from the show. There's still time to get a ticket! And if you'd like to know more, can I refer you to Episode 11 featuring Chris Crespo, one of the event organisers, giving us a great overview. You can find out more...

I today's episode I'm talking about the world's other local bank: Revolut. I love the fact that I can easily transfer money between other Revolut users seamlessly in all sorts of currencies - and with around 30 million users across 43 (soon to be 46) countries, Revolut is developing into a truly 'global' bank. In practical terms, you can easily transfer amounts between all thes...

In this episode, we bring you the origin story of Ben Goldin, Founder & CEO of Plumery, the Digital Success Fabric for banks and financial service providers. Bryan sat down with him to find out more about his journey and plans for the future with Plumery. Ben is incredibly well known in the core banking marketplace having most recently served as CTO and Chief Product Officer of cloud-based cor...

In today's episode, I'm talking with John Smith of specialist core banking experts Quantum Six. The company specialises in assuring seriously important programmes of work for banks - typically core bank replacements or migrations. I talked through with John the difficult scenarios that many banks face and how best to mitigate these with independent assurance. This is something I've had...

If you didn't manage to make it to the Cedar-IBSi Digital Banking Summit today in Dubai, here's a snapshot of Bryan's panel discussion. In this episode, he outlines the importance and power of data particularly in the context of all the work he did establishing TNEX, one of the leading neobanks in South East Asia.

In today's episode, I am excited to feature Thomas Nehring, Managing Director of DESTRAC. Whilst I am often focused on the front-end future-focused aspects of Transformation, Thomas and his team focus on another far more practical aspect of transformation: That is, the relationship between Business and IT. Many large banks find themselves getting into all sorts of trouble with shadow IT - tech...

Wio Bank recently launched their personal banking offering in the United Arab Emirates and in today's episode, we take a look at their sign-up process. Does it meet your expectations of a world leading neobank? Let's take a look!

Here's a quick snippet of our MD of Digital Banking & Venture, Bryan Carroll, talking about the importance of encouraging and supporting digital culture in banking in an interview with The Asian Banker, published recently.

Delivering value early and often is a critical component of the Chief Transformation Officer's plan. If you're heading up a key project or programme of work, remembering that senior management and a whole variety of other stakeholders are expecting to see 'something' from you, regularly, is very important. You must be willing to show and tell, all the time, to help build confidence...

In this episode I'm showing off a demo featuring a fascinating video/audio from Justin Alvery (@JustLV on X) who has hacked a Google Nest device to run on top of a 'ChatGPT' equivalent. He's given it access to his messages and data. You'll hear him interacting with it like it's a personal AI from the future. My point in showing this off is to illustrate that it won't be...

I have long been a big fan of the Danish FinTech ViaBill. They have been a favourite Buy-Now-Pay-Later provider of mine for the longest time and I regularly used their service when I lived in Denmark. I wanted to give you a bit of background on my experience and update you on the latest points - 1) did you know they raised $120m last year? 2) They're currently number 9 in the App Store Financi...