Mark Raffan
Negotiations Ninja Podcast
Interviewing the best negotiators in the world, we explore negotiation strategy, negotiation tactics, stories of negotiation failure and negotiation success.
Author
Mark Raffan
Category
Podcast website
Latest episode
Mar 28, 2024
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Episodes
Turning Timid Students into Expert Negotiators 16.08.2021 29:18
In this episode of Negotiations Ninja, I chat with Jean-Nicolas Reyt—assistant professor of organizational behavior at McGill University—about the challenges students face when negotiating job offers when they leave universities. We also talk about why young people are hesitant to negotiate and what parents and educators can do to change that. Young people need to learn how to advocate for themsel...
Throwback Thursday with Daniel Shapiro 12.08.2021 38:07
What role does your core identity play in a negotiation? How does it change your approach when there's conflict? In this special throwback, Daniel Shapiro—the man in charge of the Harvard International Negotiation program—shares how your identity comes into play in every negotiation. Don't miss his unique perspective that draws examples from all over the world!
How to Negotiate Your Way into a Startup 09.08.2021 28:25
Victoria Pynchon is the founder and chief negotiator at "She Negotiates," a consulting company that's helped hundreds of women use the spoke model negotiation strategy to make more money. In today's conversation, we talked about negotiating your way into a startup. What are the biggest mistakes that people make? How do you build leverage into the negotiation? What should your plan look like? Liste...
Throwback Thursday with Tim David 05.08.2021 38:21
In this Throwback Thursday episode of Negotiations Ninja, we look back at episode #185 with—believe it or not—magician Tim David. Tim shares the lessons that he's learned from a life on stage. The basic premise? Everything is about human connection. It's not about the magic tricks or the skills you employ. Learn all about the power of connection in this throwback!
How to Properly Use Cialdini's Principles of Influence 02.08.2021 29:06
Most people in the world of sales and negotiation are aware of Cialdini's principles of influence outlined in his book, " Influence: The Psychology of Persuasion ." But that doesn't mean you know how to properly use the principles in your work. In this episode of Negotiations Ninja, Brian Ahearn shares the major challenges salespeople have when influencing others. We talk about how the principle o...
Throwback Thursday with Dr. Mark Goulston, Ep #241 29.07.2021 35:51
In this throwback edition of Negotiations Ninja, we jump back to episode #191 with Dr. Mark Goulston. Dr. Goulston is a former FBI and police hostage negotiation trainer, a psychiatrist, and the author of nine books, one of which is the #1 listening book on the planet: Just Listen. In this episode, Dr. Goulston shares actionable tips and strategies to help you be more curious, empathetic, and a be...
The Three R's of Negotiation 26.07.2021 25:47
What are people afraid of when it comes to negotiation? How do you build confidence in your abilities? What are the three R's of negotiation, and how can it impact your success? Overcoming your fears and developing confidence go hand-in-hand—but how do you conquer them? Lynn Price—Speaker, Author, Consultant & Attorney—covers all of these topics in this episode of Negotiations Ninja. Outline of T...
Throwback Thursday with Phil Jones 22.07.2021 29:03
How do you move your audience? How do you influence people? Phil Jones provides the script in his book " Exactly What to Say: The Magic Words for Influence and Impact ." His practical field manual is something that you can reference in your negotiation preparation to help you pinpoint exactly what you need to say to influence ethically. Don't miss it!
How to Successfully Negotiate for Yourself 19.07.2021 30:34
How do you negotiate for yourself, as opposed to an organization or employer? If you've been in the game for a while, you know there is a difference. You have an odd emotional attachment to negotiations when they're for yourself. You may find that you don't advocate well for your own needs—but do extraordinarily well on behalf of others. So how do you ditch the extra emotion and create some big wi...
Throwback Thursday with Cody Lowry 15.07.2021 26:24
In this Throwback episode of Negotiations Ninja, we hop back to episode #183 with Cody Lowry. In this episode, Cody shares why the ability to "schmooze" is actually important to closing deals. He talks about the three keys to master negotiations and why schmoozing can be a superpower. Don't miss this fun episode!
The Conscience Code: How to Lead with Your Values 12.07.2021 37:46
How do you negotiate with your values in your organization? How do you learn to recognize the values that are important to others and let them guide your actions? How do you balance integrity with a successful career? These are just a few of the questions that Professor and Author G. Richard Shell answers in this fascinating episode of the Negotiations Ninja podcast! Outline of This Episode [1:24]...
Simon Rycraft's Negotiation Hacks 05.07.2021 28:09
In his book, "Negotiation Hacks: Expert Tactics To Get What You Want," Simon Rycraft explains six proven hacks he's used throughout his career that anyone can learn. In this episode of Negotiations Ninja, we talk about some of the hacks in his book, including what's required to be persuasive, different negotiating styles, and even why "the power of attraction" can be important to the outcome of a...
Throwback Thursday with Chris Hadnagy 01.07.2021 26:24
In this Throwback Thursday episode of Negotiations Ninja, we look back at episode #98 with Chris Hadnagy. Chris is an expert in "human hacking" and "social hacking." In this episode, Chris shares what social engineering is and how to use his techniques to gather information—it can give you an advantage at the negotiation table. Check it out!
A Discussion on Labor Spend 28.06.2021 33:58
There are a lot of vendors that capitalize on a company's inability to properly manage labor-based categories. Rich Ham (the CEO) and Matt Smith (the CFO and Executive VP) of Fine Tune join me today to discuss the management of these labor categories. Where do they see some of the biggest gaps in a company's abilities to do this? What can be done to remedy an otherwise tough situation? Listen to t...
Throwback Thursday with Annie Duke 24.06.2021 1:04:29
In this Throwback Thursday edition of the Negotiations Ninja podcast, we jump back to episode #68 with Annie Duke. Annie is a World Series of Poker champion who became a business consultant. In this episode, Annie shares how you can improve the quality of your decisions. How? By understanding what drives your decision-making framework and shifting your thinking. Learn more about her process in thi...
How to Successfully Negotiate with Narcissists 21.06.2021 23:41
What is a narcissist? How do you negotiate with someone who's a narcissist? Can you negotiate with a narcissist? Rebecca Zung—an expert on negotiating with narcissists—shares a simple formula that can help you control the negotiation process to get to a desirable outcome. Don't miss this fascinating episode of Negotiations Ninja! Outline of This Episode [1:34] Who is Rebecca Zung? [3:27] What i...
Throwback Thursday with Keld Jensen 17.06.2021 34:12
To play the game of negotiation effectively, you have to know the rules of the game. What is the role of trust? How do you develop it? How—and why—do you verbalize it? In this Throwback-Thursday episode of Negotiations Ninja, Keld Jensen talks about why trust in negotiations isn't just for procurement and sales experts. It's for everyone who develops relationships in their professional and persona...
Become a Better Listener 14.06.2021 39:08
Dr. Mark Goulston is back by popular demand! In this episode of Negotiations Ninja, I chat with Dr. Goulston about becoming a better listener—which includes learning how to talk with people. Dr. Mark shares that there are four levels of talking to someone. You can talk over them, at them, to them, or with them. How do you know which you're doing? What should you do instead? Learn more in t...
Throwback Thursday with Matthias Schranner 10.06.2021 21:00
In this throwback episode of Negotiations Ninja, we revisit episode #90 with Matthias Schranner—former hostage negotiator and founder of the Schranner Negotiation Institute. We talk all about the mistakes that are commonly made in negotiations, including avoiding deadlocks. How can a deadlock actually change the outcome of a negotiation? Listen to this throwback to learn more!
Michael Reddington's Forensic Interviewing Method 07.06.2021 33:41
What is forensic interviewing? How can it be applied to the enterprise sales and procurement process? In this episode of Negotiations Ninja, Michael Reddington—an interrogation, sales, and negotiation expert—will talk all about interrogations, listening, questioning and how they intersect with sales, negotiation, and procurement. Don't miss it! Outline of This Episode [1:32] Learn about Michael Re...
Throwback Thursday with Jeanette Nyden and Lawrence Kane 03.06.2021 35:54
Jeanette Nyden and Lawrence Kane are the authors of "The Contract Professional's Playbook," geared toward helping procurement professionals perfect their craft. In this throwback episode, they share a performance & outcome-based approach to fit a collaborative negotiation model. They also talk about managing frustration, the changes happening in the procurement world, and the vital importance of p...
The Game of Sales 31.05.2021 28:56
David Perry is a sales and business development expert. He's an industry veteran who understands the game of sales at the top level. David advises world-class brands on how to adapt and get value out of marketing and advertising technology during digital transformations. He's worked with 100+ companies in various industries, including technology, healthcare, and financial services. He's also the a...
Throwback Thursday with Mihai Isman 27.05.2021 24:09
Do you have experience with negotiating across cultures? Negotiating with different cultures means you'll run into different beliefs, mindsets, and concepts. Words and phrases can be unique to one culture and interpreter entirely differently in another. Mihai Isman is an expert international negotiator who specializes in overcoming cultural barriers to find a successful resolution for all parties....
The Purpose of DISCOVER Questions 24.05.2021 23:38
In this episode of Negotiations Ninja, we chat with Deb Calvert about the power of DISCOVER questions. We walk through questions related to data, issues, solutions, consequences, outcomes, value, examples, and rationale. If you want to structure your questions properly, Deb is the person to listen to. She shares some valuable insights for negotiators and sales professionals in this episode. Don't...
Throwback Thursday with Roger Dooley 20.05.2021 34:35
In this special Throwback Thursday episode, we jump back to an episode with Roger Dooley. We dissect and discuss the science behind influence and how you can use it to change your negotiations. How can neuroscience, behavior technology, and behavior research be applied to negotiation? Find out in this episode!
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