Navigating Change from Teibel Education

There are two fundamental considerations when communicating complex information from the business office. First, do you have the right data for your audience. Second, are you communicating that data using the right tools. Our special guest Nicole Trufant has been polishing her communications practice from the business office as Vice President for Fiscal Affairs at University of New England Next mo...

Last week, Canisius College President John Hurley welcomed faculty, students, and staff to the 2014-15 academic year at the school’s convocation event. In his speech, he outlined a vision for college success by way of three key areas: Redefinition — understanding what it means to be a student-centered institution; Revitalization — embracing new approaches to the academic model; and Innovation — ev...

This week on Navigating Change, we’re thrilled to have friend of the show, Michael Gower. Michael currently serves as senior vice president of finance at Rutgers University and the chair of EACUBO. He joins us on the show this week to share his insights on building trust, technology, and the forces impacting the changing business model in higher eduction. The EACUBO Annual Meeting 2014 will be hel...

Howard Teibel will be joining the ranks of presenters at the Unimarket NOW user conference in Nashville October 22-24. To help us get ready, event co-chair Linda Penland joins us today with all the details. Linda has been a Unimarket customer since she lead the project to roll out shared services at her own institution, Creighton University. Today on the show, we talk about the challenges of such...

Part two in our Grant Lichtman interview picks up with the political challenges that erupt in districts across the country. In the face of these challenges are schools making the change required to live up to the promise of true innovation in education. We reflect on the shared challenges of broken business models — both in K-12 and higher education — and the responsibility leaders have in owning...

Grant Lichtman has quickly become one of the foremost thinkers and advocates for innovation in the classroom. His latest book, #EdJourney: A Roadmap to the Future of Education, documents his 3-month journey across the United States, interviewing teachers, administrators, students, parents, and trustees to examine innovation in the K-12 classroom. This week on Navigating Change, Grant joins Howard...

Seasoned business officer Amir Rahnamay-Azar joins us on the show this week to share his leadership practices as a new member of the Carnegie Mellon University leadership team. Just celebrating his 1-year anniversary, Amir has developed a strategic plan for his division, illuminating the objectives shared by the institution and how his operation contributes to achieving them. His process for encou...

NACUBO President John Walda joins the roundtable this week to share reflections on the NACUBO Annual Meeting 2014 in Seattle and the role of the conference in defining and supporting business officers in their work. In part two of our conversation, we discuss the importance of clarity and function of the business model to higher education, and John outlines a recently approved research project in...

NACUBO President John Walda joins the roundtable this week to share reflections on the NACUBO Annual Meeting 2014 in Seattle and the role of the conference in defining and supporting business officers in their work. In part one of our conversation, we discuss the impact of higher education on the country as reflected by speaker Bill Gates, and the role of the business officer as it continues to ex...

University of Washington has become a beacon for organizational effectiveness in higher education. The work of building strength through communication and collaboration across the institution has helped to drive capacity for new projects and greater effectiveness in existing operations. This week on the show, UW’s Ruth Johnston joins us to share insights on developing a best-in-class program aroun...

We’re gearing up for the NACUBO 2014 Annual Meeting in Seattle coming July 19-22. As usual, the NACUBO team has built an incredible catalog of events and learning opportunities and we’re trilled to be a presenting part of it. This week on the show, Howard Teibel and Pete Wright walk through the key strengths of the event, from developing new business officers and helping to cultivate a culture of...

The road to collaboration is paved with complexity. We forget that sitting on teams, driving toward improved processes and structures, fantastic new programs and initiatives, are real people with real emotional ties to the work being done. This can lead to unconscious conflict that impedes growth and progress. This week on Navigating Change, Howard Teibel and Pete Wright discuss the opportunities...

Howard Teibel has joined the speaker line-up of this year’s NACUBO New Business Officers Program with his presentation, “Leading, Managing, and Surviving Change.” In this week’s episode of Navigating Change, Howard and Pete Wright explore the program and NACUBO’s aim to help those new to the CBO role develop skills they’ll need to lead in today’s institution. The role of the chief business officer...

Following up on our conversation with Deborah Sunya Moore from The Chautauqua Institution last week, we’re picking up this conversation around the constant balancing act between building and celebrating a strong culture, and innovating in new areas and directions. The big question: no matter how much we personally celebrate the importance of change, how do you cultivate a culture of change when me...

Taking on new challenges forces us to re-evaluate existing processes in new ways. This shake-up can introduce discomfort and confusion, par for the course in a change initiative, ultimately all for the reward of greater efficiency, productivity, and affinity. These challenges are magnified when your institution boasts a legacy over 100 years strong. Our guest, Deborah Sunya Moore, serves as associ...

We’ve devoted many hours of this show to the role of the business officer of the institution. But today’s guest reminds us that there is great opportunity to guide and support the institution from the individual academic or departmental units. American Management Institute director Fred Rogers has spent the last 21 years working with this body of finance experts in association with EACUBO and Corn...

Fresh from his time with the National Association for Education Procurement, Howard Teibel returns to share his impressions of the 2014 annual meeting. Procurement professionals are in a unique position, with the opportunity to move from the legacy transactional function to being seen as a key strategic partner in administration. But strategy is a new discipline. This week on the show, Howard Teib...

In episode 52, we discussed the role of a clear mission and vision to the strategic planning process. But we left that conversation feeling unresolved — how do you take your mission and vision and translate it into goals and objectives that move the institution forward each day? This week on the show, Howard Teibel and Pete Wright discuss the nature of organizational goal-setting, and how to engag...

The WACUBO 2014 Annual Meeting has just wrapped in Las Vegas, and Howard returns with his thoughts, reflections, and connections. Encounters with Sal Khan of The Khan Academy and Professor Robert Zemsky of University of Pennsylvania highlight the trip, with a discussion of shifting models of core delivery that challenge higher education administrators and faculty alike. The bottom line: administra...

Done right, and your mission, vision, and values statements can become beacons in your institution’s drive toward a powerful strategic plan. Done wrong, it ends up a in a dusty binder buried deep in a drawer. This week on Navigating Change, Howard Teibel and Pete Wright discussion the nature and importance of your mission and vision statements to the strategic plan, and offer insights for developm...

According to our guest Kelly Fox, Senior Vice Chancellor and CFO from University of Colorado at Boulder, communicating effectively is not just about making sure the leadership team is up to speed. It’s about positioning the most important messages of the institution in the most compelling light for every constituent audience, internal and external. This week on the show, Kelly joins Howard Teibel...

In a recent editorial for the Chronicle of Higher Ed , Jeff Selingo offers his perspective on the gap between traditional education and new models of learning cropping up across the field. According to Selingo, "Traditional higher education tends to dismiss new entrants to the field in the belief that a college’s brand name resonates with consumers. In an age of democratized education, when learni...

A recent news item cropped up in the Chronicle pointing to a brewing rift between administrators and faculty over a transition to a shared services model. We’ve discussed shared services often on this show, both as a challenge for change agents and an accommodation toward financial sustainability. This week on the show, Howard Teibel and Pete Wright discuss the issues surrounding shared service mo...

According to our special guest Greg Lovins, communication is not always easy for business officers to do. As vice chancellor for business affairs at Appalachian State University, Greg and his team are responsible to ensure the institution is equipped with the information they need to collectively make smart decisions and keen investments. Ensuring buy-in and collaboration among key constituencies...

In “With Clarity for All,” Gail Gregory and Howard Teibel share the results of their work with leaders from Emory University, Caldwell College, and Carnegie Mellon University as they work to bridge three key leadership groups: faculty, administration, and the board. The solutions they uncovers illustrate that today’s successful CBOs are finding the common themes of mutual respect, common language,...