MSP Chat

In this special bonus episode of MSP Chat, sponsored by Beachhead Solutions, Erick and Rich talk with Sam Daigle of Kennebunk Cyber Systems about why now’s a great time for MSPs to launch compliance practices, and how to go about doing it. That’s followed by nuggets of wisdom on running successful webinars from an experienced master of the art (Erick) and a deep dive with Cam Roberson, Beachhead’s...

Erick and Rich discuss an intriguing effort by startup Hatz AI to help MSPs earn recurring revenue from artificial intelligence and how to plan for and profit from 2024’s calendar of IT industry conferences. Then Scott Barlow, vice president of global MSP at Sophos, shares his take on managed security, managed detection and response, and other important security topics for MSPs. And finally, one l...

Erick and Rich explain why SonicWall buying Banyan Security suggests bigger and better things ahead for SASE in secure SMB networking and how to create positive brand image for your company. Then Derik Belair, CEO & co-founder of cloud management and security vendor Augmentt, joins in to discuss the current state of the cloud market and opportunities for MSPs in 2024. And finally, one last thi...

Erick and Rich discuss some intriguing statistics from IDC’s latest North American Partner Landscape study and the why-to and how-to of offering flexible work arrangements. Then Connor Swalm, CEO of Phin Security, joins them for an expert’s take on maximizing customer benefit and revenue in security awareness training, constructing a great MSP security stack, and giving yourself “permission to suc...

Erick and Rich dive into the larger meaning of SonicWall’s recent purchase of Solutions Granted and share advice on using LinkedIn for lead generation. Then they’re joined by Alex Farling, Kyle Christensen, and Wes Spencer of MSP education vendor Empath for a deep dive into what’s now and next for managed security and much more. And finally, one last thing: What happened when Google Maps led a dri...

Erick and Rich discuss a new solution from SaaS Alerts that reveals how much money MSPs can make securing more than just Microsoft 365 and Erick’s AI-powered “30/30/30 strategy” for generating leads on social media. That’s followed by a timely and important conversation with Val King, CEO of Ascent Portal, about the often overlooked compliance opportunity for MSPs. And finally, one last thing: the...

Erick and Rich explore the significance of Kaseya’s new outsourced help desk service and why now’s the time to build your client solution roadmap for 2024. They’re then joined by the multi-talented Lisa Shorr—an MSP, corporate brand coach, and Channel Mastered’s chief brand strategist—for an insightful conversation about how vendors can build trusted relationships with MSPs. And finally, one last...

Erick and Rich discuss alternatives to traditional private equity firms for MSPs seeking an exit and how to build a minimum required bundle of services for all your managed service clients. Then they’re joined by John Tippett, COO of Cytracom, for a look at the SMB market’s unique networking requirements and how SASE solutions can help address them. And finally, one last thing: two amusingly unlik...

Erick and Rich explain why now's the time to get in on the fast-growing demand for environmental, social, and governance (ESG) services and explore proven techniques for reducing platform and vendor sprawl. Then, they're joined by Prakash Panjwani, CEO of WatchGuard Technologies, for a wide-ranging conversation about how shifting threats and work arrangements have changed what both MSPs and their...

In this episode of the MSP Chat podcast, hosts Rich, Erick, and guest Antoine Jabara, co-founder and general manager of MSP products at JumpCloud, discuss the cloud age and how MSPs can make the best use of it. The conversation begins with a review of the Kaseya DattoCon event and segues into a focus on Kaseys's new AI platform - Cooper Bots. Erick then shares strategic success tips for modern MSP...

Erick and Rich discuss the expanding dominance of the Microsoft cloud and how to ready yourself in Q4 for a triumphant new year. Then they’re joined by MSP guru James Kernan, Channel Mastered’s chief leadership strategist and channel growth expert, for an expert exploration of EOS best practices. And finally, one last thing: A story about an indignity even the coolest smartphone isn’t worth enduri...

In this special episode of MSP Chat, sponsored by Quoter , Erick and Rich discuss a vision of the MSP of tomorrow based on Rich’s recent conversation with Janet Schijns of JS Group and how to gain competitive advantage by automating and integrating your sales quoting and payment collection platforms in response to changed buying expectations since the arrival of Covid. Then Scott Bauer, director o...

Erick and Rich discuss the opportunities in ESG services and avoiding project scope creep. Then, they’re joined by Louise Broekman of the Advisory Board Centre and Annette Taber of BOARDSWAP to discuss the power of advisory boards for vendors and MSPs. That’s all followed by one last thing: a new class of smart textiles that turn ordinary underwear into a surveillance tool. Discussed in this episo...

In the very episode of a brand-new podcast, your hosts Erick Simpson and Rich Freeman explore the $158.6 billion channel opportunity in AI and how MSPs can leverage AI in their own businesses while minimizing risk. Then they speak with SonicWall global channel chief Michelle Ragusa-McBain about the top three strategies for succeeding in managed security. And finally, one last thing: the record-sha...