Most People Don't... But You Do!

Today's podcast guest is a true hero. His name is Captain Christopher Behnam. "On a fateful day in 2018, Captain Behnam was flying a 777 to Honolulu when it suffered catastrophic engine failure. Were it not for his amazing skills, the plane would easily have been lost." Listen to his story of resilience, training, and discipline on this episode. It will enhance you life. We discuss:...

Today's podcast guest is Ben May, President of Pocono Raceway, one of the most celebrated and iconic tracks in the United States. We discuss: -The value of connections. His college freshman friend happened to be part of the family that started the raceway over 50 years ago. -The importance of leaders to be available, honest, and authentic. There is no excuse to hide behind a keyboard. -Adding...

Today's podcast guest is Adam Golomb, the Chief Executive Officer of Primanti Bros. Restaurant and Bar.  He was named CEO, of the iconic restaurant chain, in January 2023.  Prior to being named CEO Adam served as Primanti Bros President and Chief Marketing Officer. We discuss: -The importance of "people before profits" -Not looking at "what it would take to put our company out o...

Today's podcast guest is Brian James. I met Brian on a recent trip to the Pacific Northwest where he was performing at the same venue where I was speaking. Immediately I senses his passion as "passerbys" were attracted to his talents and immediately became "stopper-ins." (Enjoy a sample of his music during the intro and exit of this interview) Born and raised on a farm in t...

Daniella is the Co-Founder and Principal of HLP&R Advocacy. In my simplistic terms, she helps organizations interpret and maneuver around government regulations and public policy to help them achieve their business goals. She became a "director of media" without any media experience. She was offered many opportunities because her friends said "you'd be great in this role.&qu...

Most People Don't... start practicing their sport at the age of 3. Most People Don't... earn a scholarship to compete in their passion. Most People Don't... embrace humility and teamwork to find success. Maggie Mace has done these things and more. As a student at Penn State's School of Hospitality, and as my former Social Media Intern, she continues to overcome obstacles and find w...

Today's podcast guest is Chair Phyllis Randall. She is making history and remembering history. We discuss: -Talking about things that are important, but not always popular -The importance of how we treat people -Giving back, serving, and making things better -The traits of great leaders (admitting to what you don't know AND admitting to what you do know) -Never making people feel “less tha...

Today's guest is Eric Roseman, the Chief Revenue Officer of  ⁠Xeal⁠ , a technology first electric vehicle charging company focused on supplying EV charging for the commercial real estate sector. We talk about the power of Penn State, proving others wrong while being right, capturing weekly positive and negative accomplishments, and the importance of journaling and meditation. He shares: "...

Today's podcast guest is David Goldstone, EVP and Chief Sales Officer of World Cinema. He describes his company as a service company that delivers technology. His accomplishments in the hospitality industry are so vast, yet he has never worked for a hotel company. David Goldstone has served in various executive management positions within the industry for over 20 years. He is one of only five...

Mark G. Carrier is a senior officer of B.F. Saul Company; the privately held diversified real estate and finance concern based in the Washington, DC area.  The hospitality group owns and operates a portfolio of business class hotels which are affiliated with Intercontinental Hotels Group, Marriott, Hilton, and The Hay-Adams. Carrier is the past Chairman of the American Hotel and Lodging Associatio...

When I first met Meg, she was in catering in Washington, DC.  We worked at the same hotel when I was in room sales.  A senior leader at one point told her "you'll never be in sales."  She used that objection and obstacle to prove to herself that she was quite capable of DOING WHATEVER SHE DESIRED.   Growing up in Philadelphia, she was the youngest of 7 children and was forced to be &...

Meet Jannes, slated to become a soccer superstar after 21 years of rigorous training (starting at age 2), who had to make a decision on how to react when he was forced to stop playing the game.  He moved to Rhode Island from Berlin, Germany because of the game.  Without a support system, he quickly had to learn how to communicate, how to learn, and how to adapt to life in the United Stat...

Today's podcast guest is Stephen Fisher.  A remarkable gentleman whose talents have included running and owning multi-million dollar companies.  From Army veteran, to Sales Executive, to Entrepreneur, to School Teacher... He has seen and experienced so much.   As a traveling sales leader, he would collect hotel keys and now has them proudly displayed in his art creation hanging them in the sha...

Before our first introduction, I was nervous to meet Chris Flatt.  I was intimidated not only by her title (Executive Vice President) but also by her responsibilities (proving 4700 hotel guest rooms in Las Vegas) and the brand she represented (Wynn).  She immediately disarmed me and could not have been more kind, gracious, and caring.  This are just a few of the reasons why she has RISEN TO BE ONE...

J Fred Huther , Chief Sales Officer for Heard Global , doesn't need to be the star of the show.  He doesn't need to have the final word on anything. His focus is to get the best out of his team all while improving himself because of the people he surrounds himself with. Find out what he was dreaming about in middle school and if it became reality. Listen to his approach to SELLING and LEAD...

Today's podcast guest is Michelle DeKeyrel, the Founder of Eutemia,  a small consulting firm dedicated to transforming healthcare..   We discuss: Getting more stickers than everyone else. Seeking external approval from EVERYBODY. Played the game and got promoted.  Played the game and got promoted.  Played the game and got promoted. Started and CREATED a new company.  A recovering PEOPLE PLEASE...

Today's podcast guest is Catarina Matias .  We met about 9 years ago when I was presenting to her Penn State Hospitality class. She came up and introduced herself after.  She sent a handwritten follow up note to thank me. She connected on LinkedIn almost immediately. She remained in touch via e-mail. In December, I received a holiday card from a New Jersey address that I didn't recognize...

Today's podcast guest is Christine Marzano.  She is an extremely intelligent professional who is now creating her own future through the creation of BODS, a company dedicated to transforming fashion e-commerce through artificial intelligence and gaming technology. An enthusiast for acting and the theater, she made the move from Brooklyn to Los Angeles to pursue the film industry.  Christine qu...

Grateful to Robin McKenna and her generosity to share stories like mine.  More of her podcasts can be found here: https://the-healthability-project.castos.com/podcasts/44446/episodes/from-fearful-to-fearless She describes this episode as:  "Here A seemingly ordinary childhood sports accident left Bart Berkey with decades long anxiety and fear. In this episode Bart shares what he endured for way to...

Today's podcast guest is Theresa Treat, the Vice President of People Services for Ben Bridge Jeweler of Seattle.  She is one of the greatest leaders that I know who is self-aware, appreciative of others, and can be kind while being direct.   We discuss: Being independent. Taking initiative. Exerting quiet influence. Making a positive impact on the business while focused on impacting the employ...

Today's podcast guest is Sue Falcone.  She is a giving person that was taught at a young age, the MORE THAT YOU GIVE TO OTHERS, THE MORE YOU WILL RECEIVE IN RETURN.  Her major influencers were her 98 year old Cherokee Indian Grandmother and Zig Ziglar, among others.  "You can be anything you want to be."  And she accepted the advice and flourished! She took time out years ago to find herself and t...

Today's podcast guest is Brett Lesher.  A remarkable human being that is solely focused on "enhancing the school year for employees" by encouraging them to SHOW UP and find hope together in relationships. He pursues people and leads with relationships without any hidden agendas.  He is authentic and real. Brett meets individuals for "where they are" and "who they are&q...

A focused ray of light that has been put on earth to help others communicate better and more effectively by using the skills learned as a professional actress.  This description is for today's podcast guest, Isabel Pollen. I initially met her through a mutual friend and was drawn to her ability to take initiative and speak so effortlessly.  With the combination of 26 years as a Professional Ac...

Today's podcast guest, Jim Lippens, is a remarkable being.  You must listen to his entire story. What he does represents who he is... he helps and protects others. He even created a conference (HAPPINESS@WORK) to show belief in people at work.  He SAVES others.  He has a deep purpose.   He shares on this interview, his rough childhood and the physical abuse that he suffered for 7 years from hi...

Today's podcast guest is Molly Clark.  She is the owner of Molly Clark Coaching and Consulting with a focus on Culture, Leadership and Human Resource needs. We discuss her immediate engagement with the culture of Ritz-Carlton and memorizing the "employee promise" and "credo" within moments of being hired.  Her first service experience came when working at a deli during high...