Mike Knight - MKLINK

MKLINK MSP Marketing : The Best Bits of Byte-Sized Brilliance !

Business EN ↓ 86 episodes

Here's where you can download and digest your best bits of MSP marketing in simple steps for sustainable success. Presented by Mike Knight MBA FCIM (an elected Fellow of the Chartered Institute of Marketing with over 25 years of experience owning a marketing business) who has helped thousands of businesses and MSPs all over the world since 1998. As well as helping MSP owners grow via referral marketing, MKLINK have helped many MSP owners scale rapidly via with mergers and acquisitions as well.

Author

Mike Knight - MKLINK

Category

Business

Podcast website

mklink.org

Latest episode

Jul 9, 2026

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Episodes

Compounding Growth 28.02.2024

Join us in this episode as we delve into the profound impact of compound growth on MSP marketing strategies. Drawing inspiration from Albert Einstein's timeless wisdom, we explore how understanding and harnessing the power of compounding can propel your business to new heights. Discover why compounding isn't just about monetary investments but also applies to referral rates and business...

The 3 Line Email 21.02.2024

In this episode, we explore a simple yet remarkably effective technique for reviving dormant leads: the 3-line email. Often, prospects linger in our CRM systems, tantalisingly close to conversion but overlooked. This method capitalises on timing, recognising that a prospect may now be ready to engage despite previous hesitations. We break down the three-line email template, offering a straightforw...

Hashtag Homework 14.02.2024

In this episode, we delve into the transformative potential of hashtags on LinkedIn for Managed Service Providers (MSPs). From their ancient origins to their modern-day role as powerful digital tools, hashtags have evolved significantly. We explore how MSPs can strategically leverage hashtags to enhance visibility, engage with target audiences, and foster community connections on LinkedIn. Discove...

Your MSP’s Video Background Influences Your Clients 09.02.2024

In this podcast episode, we delve into the evolving landscape of business interactions, particularly in the realm of video calls. With the rise of webinars, online meetings, and support calls, fueled in part by the pandemic, businesses are navigating new challenges and opportunities. One pressing question addressed is how managed service providers (MSPs) should present themselves on screen during...

Leveraging The ‘Endowment Effect’ 31.01.2024

In this episode, we explore the fascinating concept known as the "Endowment Effect," a psychological bias rooted in behavioral economics. Coined by Richard Thaler, this theory suggests that individuals tend to assign higher value to things simply because they own them.  For Managed Service Providers (MSPs), understanding and harnessing the Endowment Effect can be a game-changer. We discu...

How MSPs Can Use The 'Baader Meinhof' Illusion 24.01.2024

In this episode, we delve into the fascinating psychological phenomena of the 'Baader-Meinhof Phenomenon' and 'Confirmation Bias,' exploring their implications for Managed Service Providers (MSPs). The Baader-Meinhof Phenomenon refers to the tendency to notice newly learned concepts or objects more frequently in one's surroundings, creating a selective attention effect. We...

What MSPs Should Know About the Dunning Kruger Effect 17.01.2024

In this episode, we explore the psychological phenomenon known as the 'Dunning-Kruger Effect' and its impact on individuals' self-assessment of competence in specific domains. Discovered by social psychologists David Dunning and Justin Kruger, this cognitive bias leads people with low ability in a task to overestimate their skills, while experts tend to underestimate theirs. Applyin...

Using The Ego Trap 11.01.2024

In this episode, we delve into a fascinating social influence technique called the "egotistic trap" or, as we coin it, the "Emperor's New Clothes Trap." The concept revolves around aligning requests with individuals' desirable qualities, making them more likely to comply to avoid indirectly admitting a lack of those qualities. The episode highlights two experiments de...

MSP Copywriting (Part 17) 03.01.2024

In this podcast episode, Mike provides a comprehensive overview of the URGENT AIDA model, reiterating its key components and their relevance in effective copywriting for Managed Service Providers (MSPs). He takes a deep dive into the concepts of Reciprocity, Guarantees, Easy-Going Language, Negatives, and Testimonials, stressing their crucial role in building credibility and connections with poten...

MSP Copywriting (Part 16) 20.12.2023

In this episode, Mike dives into the nuances of effective MSP copywriting, seamlessly picking up from the discussion on the importance of specificity in case studies and testimonials, and Cialdini's Law of Reciprocity. Transitioning to the core of the URGENT AIDA model, Mike guides listeners through 'AIDA': Attention, Interest, Desire, and Action. He provides detailed insights into...

MSP Copywriting (Part 15) 14.12.2023

In this episode, Mike dives into the second element of the mnemonic URGENT AIDA—Reciprocity. Exploring the principle of reciprocity from Cialdini's influence, Mike unravels how creating a sense of goodwill can positively impact your audience's response. Drawing parallels between macro and micro-gestures in the physical world and their application in sales copy, Mike sheds light on the ch...

MSP Copywriting (Part 14) 07.12.2023

In this episode, Mike unravels the mnemonic URGENT AIDA as a checklist for crafting impactful sales letters. Delving into the importance of credibility in the sales process, Mike emphasizes the significance of testimonials as a tool to establish social proof and build trust with the audience. Highlighting the order of credibility, Mike provides valuable insights into leveraging facts, personal his...

MSP Copywriting (Part 13) 30.11.2023

In this episode, Mike delves deeper into the art of writing persuasive MSP sales letters, recapping essential strategies and introducing new insights to enhance your communication game. Explore the power of rephrasing key benefits in your closing offer, emphasizing the emotional and logical aspects to drive home the value proposition. Discover the psychology behind making things fast, easy, and si...

MSP Copywriting (Part 12) 23.11.2023

In this insightful episode Mike unravels powerful techniques for crafting irresistible MSP sales letters. Delving into the dynamics of assuming the sale, Mike emphasizes the impact of confident, assumptive communication in conveying value. He shares the importance of refraining from introducing the price before establishing the offer's value, urging listeners to highlight benefits before cost...

MSP Copywriting (Part 11) 15.11.2023

In this episode, Mike navigates the crucial "Action" stage of the AIDA model. He accentuates the necessity of multiple closes, urging for a strategic dispersal of diverse calls-to-action throughout the copy.  Mike introduces trial closes, addressing the preferences of readers inclined towards acting sooner. While encouraging diverse calls-to-action, he emphasizes the importance of avoidi...

MSP Copywriting (Part 10) 08.11.2023

In this episode, Mike delves into the intricacies of crafting persuasive sales copy. He begins by emphasizing the importance of likability, relatability, and personal revelations in establishing trust with potential clients. Drawing from Dr. Robert Cialdini's insights, Mike highlights the power of genuine care and engaging storytelling in creating compelling copy. He advises adopting a conver...

MSP Copywriting (Part 9) 01.11.2023

In this episode, Mike discusses several persuasive techniques for enhancing sales copy. He introduces linguistic binds as a way to subtly influence the reader by framing statements around actions they are already engaged in. Mike emphasizes the power of using "you" in copywriting to make the content more reader-centric. He also emphasizes the importance of incorporating fascinating facts...

MSP Copywriting (Part 8) 26.10.2023

In this episode, Mike underscores the importance of repetition as a cornerstone of effective marketing. He stresses the need to restate key points in sales copy to ensure they resonate with the target audience.  Mike also explores the controversial aspect of sales writing, emphasizing its potential to evoke emotions and drive action. He advises a careful approach, urging writers to attach ideas to...

MSP Copywriting (Part 7) 20.10.2023

In this latest episode on Copywriting, Mike Knight continues the discussion on the ADA model, focusing on the 'Interest' and 'Desire' components. Mike emphasizes the power of making complex concepts relatable by drawing parallels with familiar ideas. For instance, he likens network security to a medieval castle, making it easier for prospects to grasp the concept.   Mike also h...

MSP Copywriting (Part 6) 11.10.2023

In this latest episode of MSP Copywriting, Mike Knight explores the crucial difference between what people "need" and what they "desire," and why understanding this distinction can make or break your sales copy.    Mike also discusses the psychology behind long-form and short-form copy, and why the former almost always outperforms the latter when done right. Learn how to tap in...

MSP Copywriting (Part 5) 08.10.2023

Welcome to another episode of MSP Marketing, brought to you by MK Link. In this fifth instalment of our Copywriting for MSPs series, we delve into the 'Urgent ADAC' framework, an extension of the classic ADA model. We kick off with the crucial element of 'Attention,' exploring how to immediately captivate your audience with compelling headlines and introductory paragraphs.    D...

MSP Copywriting (part 4) 07.10.2023

Welcome to the grand finale of our "MSP Copywriting" series. In this concluding episode, we bring everything full circle by summarising the key lessons from the previous parts and introducing some last-minute gems. Whether it's SEO strategies for your content or the ethics of copywriting in the MSP industry, this episode covers it all. Mike Knight offers his final thoughts and actio...

MSP Copywriting (Part 3) 06.10.2023

In the third part of "MSP Copywriting", we pull out all the stops to equip Managed Service Providers with the ultimate copywriting toolkit. From mastering the art of persuasive writing to understanding the psychology of your target audience, this episode is a treasure trove of advanced strategies.  Make sure to catch the concluding insights that will set your MSP apart in a competitive m...

MSP Copywriting (part 2) 05.10.2023

We're back with the second part of our "MSP Copywriting" series. Building on the foundations laid in Part 1, this episode dives deeper into advanced copywriting techniques tailored for Managed Service Providers. Discover how to leverage storytelling, emotional triggers, and data-driven insights to create copy that not only engages but also drives action. Mike Knight returns to share...

MSP Copywriting (part 1) 04.10.2023

Welcome to the first instalment of our series on "MSP Copywriting." In this episode, we explore the art and science behind effective copywriting specifically tailored for Managed Service Providers. Learn how the right words can not only capture attention but also convert prospects into loyal clients. Mike Knight, seasoned in both IT and marketing, shares his best practices and tips for c...

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