MindVerse

MindVerse is back with its 9th episode — and this one’s deeply personal. Today, we’re talking about bullying and its modern, more insidious form: cyberbullying . We’ve all seen it. Some of us have lived it. Yet, despite all the awareness campaigns, policies, and guidelines, there’s still a heartbreaking lack of real support for those affected. In this episode, I share raw reflections on how instit...

In this episode of MindVerse , we sit down with Vlatko Trpovski to explore what it really takes to build — and maintain — a strong portfolio of clients. With over seven years in client-facing roles and deep experience in B2B account management, Vlatko shares his insights on managing relationships, staying organized, and delivering consistent value. But this conversation goes beyond business. We al...

In this episode of MindVerse , we dive into one of the hottest and most talked-about topics of our time — Artificial Intelligence . From ChatGPT to Gemini, AI has become part of our daily lives — sometimes in ways we don’t even notice. But while AI can help us learn, create, and simplify our routines, are we becoming too dependent on it? We explore the fine line between using AI as a supportive to...

In this episode of MindVerse , we sit down with Dorina Umer to explore what really happens beyond the deal — when the ink dries, and the real work of building long-term client relationships begins. Drawing from her experience across Sales and Account Management , Dorina shares how strong foundations in the early stages of the sales cycle can transform one-time wins into lasting B2B partnerships ....

In this episode of MindVerse , we dive deep into one of today’s most pressing topics: burnout . Did you know that up to 76% of employees report experiencing burnout at least occasionally? Millennials and Gen Z are feeling it more than ever — juggling heavy workloads, long hours, and constant pressure in a world that rarely slows down. I’ll walk you through the real causes of burnout , from underst...

Welcome back to MindVerse ! Season 5 is shaping up beautifully, and today we’re diving into one of the most essential ingredients in business (and life): trust . In this episode, I sit down with Pavel Doneski , Sales Representative at Agni Travel , who brings a wealth of experience in relationship building—from helping people book dream villa holidays to supporting small businesses across the U.S....

In this episode of MindVerse , we dive into the three key pillars of building strong business relationships: trust, value, and communication. From setting the right expectations to delivering real solutions and mastering cultural awareness in communication, these skills are essential not only for Account Managers and Customer Success professionals but for anyone looking to grow their career and ne...

How do you build trust in B2B relationships that truly last? In this MindVerse episode, we sit down with Ana Kolarovska , Relationship Manager at Native Teams, who has spent over six years turning client-facing roles into a masterclass in connection, empathy, and long-term success. From her early days in customer service to navigating the challenges of B2B partnerships, Ana shares real stories, pr...

MindVerse is Back – Welcome to Season 5! 🎙️ MindVerse is officially back on track, and we’re kicking off Season 5! This journey has been incredible—from the very first episode to now—and it’s all thanks to you, my amazing listeners. In this episode, I’m sharing our new direction for the podcast: we’ll dive deep into building strong relationships, mastering sales skills, exploring the power of AI,...

It’s the final episode of this season on MindVerse , and we’re wrapping things up with a powerful conversation you won’t want to miss. My guest, Thomas, is a Customer Success Consultant and Leadership Advisor with over 20 years of experience helping Series A/B tech, media, and insights companies scale, align CS with revenue, and reduce churn. In this episode, we dive deep into the realities of lea...

Welcome back to MindVerse ! In this thought-provoking episode, we explore the evolving face of narcissism in today’s digital world. From the influence of social media and the “Hollywood effect” to ghosting and performative self-care, we unpack how modern behavior reflects a deeper cultural shift—and what it means for our connections with others. Is social media just a mirror, or are we feeding som...

In this thought-provoking episode of MindVerse , we dive deep into the power of culture and communication with Dr. Linda Ziberi — a distinguished professor, researcher, and global consultant in Communication Studies. From workplace dynamics to global health, Dr. Ziberi shares how culture shapes human behavior, the role of inclusive education, and why cultural competence is essential in modern heal...

Welcome back to MindVerse ! In our 7th episode of the season, we're taking a quick trip across Europe—no passport needed! 🎒✨ Host Teuta shares personal travel stories and top recommendations from some of Europe’s most charming destinations, including Portugal, Czech Republic, Slovakia, Austria, and the Netherlands . Whether you're planning a trip or just daydreaming from home, this episode offer...

In this episode of MindVerse , we dive deep into a topic many try to avoid— conflict . But what if conflict isn’t something to fear, but something to learn and grow from? Joining us is Bojan Lazareski , a seasoned HR Business Partner with a legal background and vast experience in digital transformation, organizational development, and employee engagement. Together, we explore how conflict shapes u...

In this special mid-season episode of MindVerse , we're taking a slight detour from our usual path to explore something truly vast and fascinating — the universe. From the awe of learning about our solar system as a child to diving deep into cosmic mysteries as an adult, this episode is a personal love letter to the cosmos. Teuta shares 6 mind-blowing facts about the universe — including diamond p...

Welcome back to MindVerse , your space for honest conversations and meaningful insights! In this empowering fourth episode of the season, we’re joined by Shefkije , a passionate journalist, civic activist, and Communications Officer at OrangeMelons, to talk about leading women —not just in high-level roles but across the tech world and beyond. From her early days in journalism to now amplifying im...

Summer's here, and in this heartfelt solo episode of MindVerse , we dive into the personal journey of reshaping health habits after years of ups and downs. From struggling with weight and societal pressures to finding balance through simple changes like daily walks, meal planning, and mindful snacking—this episode is all about realistic and sustainable self-care. If you’ve ever felt overwhelmed by...

🎙️ Episode 2: The Artist’s Journey – With Petar from Slice NYC In this inspiring second episode of the season, we welcome our very first guest — my dear friend Petar , a creative force who blends art and tech in the most unexpected ways. With over 6 years of experience in the tech industry and currently leading operations and customer experience at Slice , Petar also shines as a talented photograp...

MindVerse is back with Season 4! 🎉 Four seasons in—and it’s all thanks to you, the incredible community tuning in week after week. In this kickoff episode, your host reflects on the journey so far and dives into a raw, personal conversation about social media and how it’s shaping (and sometimes distorting) our everyday lives. From the pressure to post the “perfect” moments to the rise of overcons...

Episode 10: Mastering Time Management for Work-Life Balance with Kamil In our Season 3 finale, we’re diving into a topic that many of us strive to master but often find challenging—effective time management for a healthy work-life balance. To wrap up the season, we’re joined by the insightful Kamil a Customer Success Manager at Identifi Global Resources, specializing in Clean Tech and Bio-Tech rec...

Tired of endlessly scrolling and not finding anything to watch? In this episode, we explore fun, easy ways to organize your shows and movies so you can actually enjoy your downtime. From themed lists and color-coded sheets to cozy viewing rituals, this episode is all about turning screen time into a relaxing, intentional experience. Plus, get the host’s top picks—from Friends to I Origins—and a bo...

In this heartfelt and inspiring episode of MindVerse, we sit down with Mishel, a Revenue Operations professional and Certified Salesforce Admin at Rydoo, who also happens to be a passionate advocate for mental health. From growing up in a small village to working in a steel factory, Mishel shares his journey of resilience, ambition, and self-awareness. We explore how his humble beginnings shaped h...

In this heartfelt episode, we dive into the topic of mental health and self-care, picking up from the conversations started in Season 1. The host opens with a compassionate message, acknowledging the struggles many face in today’s world and emphasizing the importance of being kind to ourselves and others. This isn’t a session for professional advice, but rather a moment of reflection and connectio...

In this insightful episode of MindVerse, we welcome the amazing Edona — a seasoned Account Manager with a background in Clinical Psychology. With experience across diverse projects and cultures, Edona brings a unique perspective on how psychology plays a crucial role in both professional and personal growth. Together, we dive deep into the world of mental health and explore how our understanding o...

Welcome to the fifth episode of MindVerse! We're officially halfway through the season, and it's been such an exciting ride so far. In this episode, we shift gears and dive into a practical and personal topic: preparing to look for a new home. While I’m not a realtor, I’m speaking from real experience—I bought my first apartment at 25, and let me tell you, it was a journey! This episode focuses on...