Mind Wrench Podcast

Send us Fan Mail Episode Notes :  This week I thought I’d do something a little different, so after spending a hectic 4 days in Las Vegas attending my first SEMA show, I wanted to share some of my insights, discoveries, activities, and takeaways… so welcome to my SEMA Wrap-Up!  If you’ve never attended, and you are in any way, shape or form, part of this industry, whether on the manufacturer, supp...

Send us Fan Mail Episode Notes :  Like most all repair shops in the country, is one of your major priorities each week, trying to find & hire good, quality technicians? Does it seem your desperate attempts to find people, have you running expensive ads, posting on social media, hitting-up every vendor that walks in your shop & even advertising “HELP WANTED” on a sandwich board in front of...

Send us Fan Mail Episode Notes:  Want to know the secret to getting more business & favor flowing your way? If you had to “raise a barn” tomorrow, would your whole community show up without being asked? Sometimes paying it forward, helping others without it being excepted or without you expecting something in return, can be the opposite of stressful… it can be exciting, fulfilling or something...

Send us Fan Mail Episode Notes :  Have you recently been more worried & anxious about what tomorrow holds for you? Do you seem to be spending more time fretting about the next “ bad thing ” heading your way ( according to the news ), instead of focusing on what you CAN do to move the ball forward in your business or life? Is the air of uncertainty in today’s world, got you believing “death &am...

Send us Fan Mail Episode Notes :  Ever notice how some businesses really grow, expand, and branch-out, while others just seem to stay stagnant… unchanged… just getting by? When’s the last time you got out of your shop and attended an industry event, off-site training, tradeshow or just met with other shop owners to discuss best practices?...  do you think it’s just a waste of time, or not that imp...

Send us Fan Mail Episode Notes:  As a shop owner, leader, or manager, has it seemed extremely difficult to keep up with the rapid amount of change in our industry? With all the different issues, challenges and technology shifts competing for your immediate attention, wouldn’t it be great if we could narrow our focus down to just a couple “superpowers” that would really move the needle? This week,...

Send us Fan Mail Episode Notes:  Does your current exercise routine consist of running around putting out fires, jumping on the next Zoom call, jogging your memory, pushing up appointments, so you have time to go do a few 12-ounce curls at the end of the day? Has your lack of physical energy, mental stamina, and ability to fit into last year’s clothes, have you thinking “ I really need to get into...

Send us Fan Mail Episode Notes:  Have you ever had a passion & vision so strong, you put everything you owned into bootstrapping your own business… alone & against great odds? Ever wonder how difficult it is for a female to succeed in a male-dominated industry like classic car restoration? What do you think are the biggest challenges doing this with an all-female crew?... (you might be sur...

Send us Fan Mail Episode Notes:  Today I have a special announcement that I’m super-excited to share with you & to celebrate I’m running a special promo… Wow, I really can’t believe I’m coming up on my 100th episode of The MindWrench Podcast? Considering the facts that most new podcasters quit within 7 episodes and those that make it past that, 90% quit after their 1st year of podcasting… I th...

Send us Fan Mail Episode Notes:  Have you noticed that regardless of where you work, there is always that one, maybe two individuals that always seem to be just killing it?... You know exactly who I’m talking about, the top performers making all the coin, right? Like most, do you just assume they must be smarter, better educated, more gifted than the rest of us or just plain lucky? … or could it b...

Send us Fan Mail Episode Notes:  For this episode, I wanted to share a message I recently listened to, from one of my favorite speakers, that I thought would be very helpful to anyone that listens, anyone that is a “leader”, just like you.  What’s that you say, you’re NOT a leader?... you sure about that? If you’re listening to this podcast, you are absolutely a leader… you don’t have to own a bus...

Send us Fan Mail Episode Notes:  Is your paint department struggling with constant dirt issues, excessive rub work and costly redos every week? Do the delays in production due to lack of color-matching BEFORE the car hits the booth, having you see multiple shades of red ? Is it possible the only thing creating the bottleneck in your paint shop, is really just a lack of professional training? This...

Send us Fan Mail Episode Notes:  Has the unusual non-stop overload of work streaming into your shop this year, got you stressed out to the max? Are the constant shortages of available labor, parts & materials in our new post-pandemic life, taking all the excitement out of being “busy” again?   Although we always wish to have more work, is the never-ending pressure, physical & mental fatigu...

Send us Fan Mail Episode Notes:  Want to improve employee retention in your automotive repair business? This week I'm sharing the solution so that you can achieve that goal. In this episode, we’ll cover:  1. The challenges faced by shop owners in finding and retaining employees  2. The importance of understanding generational differences when it comes to attracting and retaining employees  3....

Send us Fan Mail Episode Notes:  Ever experience that feeling of satisfaction you get when you do one more of something? Last day of the month, goal has been met & you close one more sale… Doing a workout, you finish a set & do one more rep… 1 more minute on the treadmill… Or, thinking of quitting on your job, your relationship, your diet and you don’t for just one more day? This week, I’m...

Send us Fan Mail Episode Notes:  This week I’m doing something a little different, I was recently asked to be a guest on a fellow podcasters show… somebody else from within our industry that is spending some of her valuable time, sharing her expertise, as well as what she can learn from others, back with those in the service industries she serves. Rachel James has a successful financial services c...

Send us Fan Mail Episode Notes:  Have you ever lost a relationship, valued employee, or a customer, but really not sure why? This is most likely a result of poor communications, and without a little improvement, will certainly happen again & again! Did you realize the continued practice of poor communications has cost businesses  $37 BILLION globally, and even more devastating, the impact and...

Send us Fan Mail Episode Notes:  When it comes to promoting your business as “ customer-focused ” or “ customer 1st ”, you may be talking the talk, but are you walking the walk? Do you know who your customer really is ?... whom you are serving? Did you realize in today’s customer experience model, your customers no longer compare you to your competitor, they compare you to the best service they ev...

Send us Fan Mail Episode Notes:  Are you tired of being tired… struggling to just get yourself going in the morning? Would you like a better way to start your day with more energy… and gain access to a well-known secret to next-level performance & success? Do you want the same advantage that top business leaders, elite athletes, millionaires & billionaires have? Today I’ll share with you m...

Send us Fan Mail Episode Notes:  Does your business claim to provide “Best in class”, “Ranked #1” or even “world-class” service? Are you constantly measuring your CSI scores against some bogus benchmark, hoping that the higher the score, the better your business will be?... and if so, how is that working for you? Is it possible you’re focusing on the wrong definition of “service” to begin with? Th...

Send us Fan Mail Episode Notes:  Have you ever stopped & thought about all the power & technology we have instantly at our fingertips? When you think about the thousands of things you can do with your mobile phone, isn’t it absolutely AMAZING? Did you realize that even with a $100 smartphone, we have access to more technology than Clinton did as President of the United States?? Then why ar...

Send us Fan Mail Episode Notes:  Has the unprecedented events and our way of life last 24 months, left you with a nagging feeling of dis-ease?  Are you now dealing with how the mental hangover of the pandemic, coupled with the latest dilemmas, has affected your employees, your family & even your customers… but not sure what to do about it?   Did you realize this is not just you, your shop or y...

Send us Fan Mail Episode Notes:  Are you one of the thousands of shop owners nearing that major crossroad in your life, wondering if the time is right for you to retire, but don’t feel properly prepared?  Do you have the option to “hand-down” or “hand-off” your hard-earned dynasty to a child or family member, but not sure if that’s the right thing to do? More importantly, have you already done the...

Send us Fan Mail Episode Notes:  Deep down, do you have hopes and dreams of moving up in life, in your career, your health or your personal relationships, but just can’t seem to picture it?  Has the picture in your mind, the self-image you hold of yourself, possibly been installed by someone else as you were growing up, convincing you that success is unattainable for you?... you’re simply not good...

Send us Fan Mail Episode Notes:  They say, “life is 10% what happens to you, and 90% how you react to it”, right?  Does it seem like life has been throwing more than its fair share of 10%’ers at you lately?  More importantly, are you struggling to manage that 90% in a somewhat positive manner?  Join us this week, as I share a personal story about a medical emergency in my family, a 10% situation t...