Membership Geeks Podcast with Mike Morrison

If you're trying to make more money from your membership business there are two ways you can go. One is to try to increase revenue from your existing membership site - and the other is to look at opportunities for offering additional products and services to your customers. In this episode of The Membership Guys Podcast, I explore the 7 main options worth exploring - along with the 3 avenues you a...

Far too often, creating content gets confused with delivering value. Membership owners find themselves on a treadmill of grinding out epic course after epic course because they're convinced it's the only way to keep their members happy and - ultimately - keep them subscribed. It's not as simple as that. Memberships aren't a competition to see who can give members the most "stuff" - it goes deeper...

Membership pricing is an inexact science. It's natural to wonder whether you've found the sweet spot in terms of what you should be charging your members. However we've seen an increasing amount of people taking completely the wrong approach due to not really being able to wrap their head around the membership model, and as a result making some poor decisions when it comes to setting their members...

In those early stages of running a membership, your priorities are pretty clear. Most of the time you're mainly going to be focused on getting enough new members to pay the bills, and making sure you're doing enough keep them happy. But what happens once you find yourself on solid footing with the basics? What comes next? Once you're over that initial hump, it's not all plain sailing! Truly scalin...

Anyone who has followed us for a while will probably know that we tend to put more effort into talking people out of starting a membership than we do to trying to convince people they should start one. Simple reason is that there are countless snake oil salesman out there portraying memberships as something they're not. We try to save people from that. In fact we kicked off last year with a show a...

And just like that, another year is almost over! How was your 2017? In what's becoming a bit of a tradition, I'm wrapping the year up by taking a look back at some of the fantastic episodes of The Membership Guys Podcast, counting down the top 10 most downloaded episodes of 2017. Thanks to each and every one of you for your continued support of the show - here's to even more membership awesomeness...

When it comes to marketing your membership, not everything is about finding that killer sales funnel or running huge promotions. More often than not, membership success comes from maintaining a consistent baseline of day to day activity – it’s about doing the “little and often” things that keep you top of mind for your audience. This episode of The Membership Guys Podcast digs into the strategy we...

Your membership won't be right for everyone, and there are countless random reasons why someone may decide not to join. However in our experience of working with hundreds of memberships, we often see the same 5 objections coming up time after time. In this episode of The Membership Guys Podcast, I reveal the 5 most common objections people have to joining memberships - and more importantly what yo...

Much of what we do as membership site owners involves experimentation. Regardless of what some people may try to tell you, there is no one-size-fits-all strategy or magic formula for membership success; you have to test and figure out what works for you. We recently pulled back the curtain inside Member Site Academy to share our own experiments and tests with our members as part of the new 'Member...

I'm going to let you in on a little secret... Everyone - even us - makes mistakes with their membership website. In fact it's often from those mistakes that we learn the most important lessons about what works and what doesn't for our own particular product. Most "membership mistakes" are harmless and go by unnoticed; but there are some whoppers that can do real damage to the potential success of...

Social media marketing has changed dramatically over the past few years. From the rise of live video, to the huge drop-off in organic reach for Facebook pages. New platforms launching and disappearing seemingly overnight. It can be hard for the busy membership owner to keep up. Mike Stelzner is a man with his finger on the pulse of social media marketing. As founder of Social Media Examiner and th...

When charging a monthly payment for access to your membership site, member engagement is key. It’s not enough to have static content that never changes, as once that’s been consumed by your members they’ll have very little reason to stick around . Many membership site owners set out with the intention of continuously adding new courses and premium content to their site; however this typically prov...

We often talk about how crucial community is to long term membership success. In many memberships, even though members join for the content it's actually the community that they stick around for. However that's not always the case, and in this episode of The Membership Guys Podcast I dig into ways in which adding a community to your membership may not be all it's cracked up to be. In this episode...

Trying to pick the right WordPress membership plugin can be a painstaking process. It's harder still if your expectations and understanding of what a membership plugin will and won't do are unrealistic. Too many people expect their membership plugin to check off every single requirement they have, without understanding that they're simply one piece of the puzzle when it comes to building a members...

Sales and marketing are crucial parts of your role as a membership site owner. Even the best membership website in the world will fade away into obscurity if you’re not doing anything to attract new members. However when selling your membership offering, there are certain tropes and cliches that you want to avoid to ensure you’re not lumped in with the sleazier elements of online businesses. Here...

Producing membership content can be taxing. Especially if your members expect something fresh on an ongoing basis. And if you’re also creating free content as part of your marketing strategy you can quickly find yourself buried in writing articles and recording videos day in, day out. They key is working smarter with your content strategy. In this podcast, I dive into 9 simple tactics for leveragi...

There's a single, absolute truth of memberships, and indeed business in general: there is no 'one size fits all' approach. What works like gangbusters for one membership, can end up completely flopping for another. However it’s hard to deny that there are certain norms when it comes to memberships; conventional wisdom that extols the importance of community, retention being more important than acq...

Choosing which domain name to host your membership site on should be a simple decision. But it’s easier said than done – as evidenced by the fact that this question comes up perhaps more than any other in both our free Facebook group and our own paid membership. Essentially it comes down to hosting your members: On your main domain name On a separate website On a subdomain And when you dig into it...

Keeping your members engaged and happy is key to maximizing your member lifecycle and, as a result, ensuring the long-term success of your membership site. When members aren't engaged, that's when they'll start to question whether it's worth sticking with your site and whether they're getting what they're paying for. Ultimately that path leads to only one place - cancellation . Fortunately there a...

One of the biggest reasons memberships never get off the ground is that the initial idea for the product just wasn’t right. While you can research the market and survey your audience until the cows come home, it’s extremely easy to allow your bias towards what you think is a winning concept to sway your analysis of that research or - even worse - to ignore warning signs that you’re heading down th...

Just like that, another year is over. As we reach the 2nd anniversary of Member Site Academy, we have some insights and lessons to share from the past 12 months. In what is sure to become a tradition, I’m joined on this very special episode of the podcast by the real brains behind The Membership Guys, the one and only Callie Willows, to discuss year two of running the Academy. In this episode, Cal...

So you've toiled for weeks and months - planning the perfect membership, wrestling with tech to turn those plans into reality; and now that you've finally opened the doors you can take a big sigh of relief that the hard work and headaches are over. Right? Wrong! Once your membership is up and running, that's when the real work begins! And during those initial few months as a new membership owner,...

How regularly you charge your members has an effect on generating sales, engagement inside your membership as well as member retention. Not to mention the implications on your business itself in terms of stability, cashflow and more. In this episode of The Membership Guys Podcast, I dig deep into the pros and cons of each type of subscription frequency; as well as present some additional and alter...

Deciding on your membership pricing is often easier said than done. You'll always be too expensive for some people, and too cheap for others. And until you launch your membership and actually get people signing up you have no real reliable way of testing which price-point will work best for your audience. In this episode of The Membership Guys Podcast, you'll learn the 4 key areas to factor into d...

An active online community can play a huge role in getting your members to stick around long term. However even just a small negative element can quickly turn your community into a toxic place that nobody will want to be involved in, unless you keep on top of things and implement steps to ensure a positive environment. In this episode of The Membership Guys Podcast, I delve more into managing your...