Heather Terveen

Med Spa CEO

Business EN ↓ 280 episodes

The Med Spa CEO Podcast helps boutique, results-driven med spa and aesthetic practice owners grow their profits without the nights and weekends. Our mission is to equip med spa owners to provide abundantly for their families, have time to enjoy their lives, and deliver exceptional results and experiences for the patients.

Be sure to visit the podcast's website and support the creator: www.heatherterveen.com

Author

Heather Terveen

Category

Business

Podcast website

www.heatherterveen.com

Latest episode

Nov 4, 2026

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Episodes

How to Build Unshakable Self-Trust and Achieve Limitless Growth 18.12.2024

Where does lack of self-trust hold you back? In this episode, I dive deep into the limits we subconsciously set for ourselves and how to break through them in order to achieve limitless growth in 2025. I share mindset shifts and strategies to develop radical self-trust, make confident decisions, and let go of the fears that keep you playing small. Get ready to achieve the limitless growth you know...

3 Communication Secrets to Skyrocket Your MedSpa Sales and Client Results 11.12.2024

Are your consultations as effective as they could be? In this episode, I share three powerful communication secrets that will help you and your team transform into expert communicators so that you can ultimately ensure even better results for your patients. I also break down how to create compelling offers that not only attract clients but empower your team to confidently sell premium packages. Ge...

3 Strategies to Drive Multi Million Dollar Growth in 2025 (and Beyond) 04.12.2024

Are you ready to stop playing small and grow your business in 2025? In this episode, I challenge you to consider how seriously you're approaching your business. Are you halfway in or halfway out? Let's talk about what it tangibly looks like to "burn the boats" island go all-in to create real results. I share how to identify and overcome the obstacles you're avoiding, invest strategically in your c...

How to Become a Category of One in Your Market 27.11.2024

Are you tired of competing on price and struggling to stand out? In this episode, I break down the key to transform your MedSpa into a Category of One business that attracts a strong and loyal client base. I share simple but effective ways to stand out on the market, create unique offerings, and design systems that guarantee exceptional patient experience. Get ready to build innovative frameworks...

Leverage This One Thing For Premium Sales Every Week 20.11.2024

What if delivering exceptional client results could be your ultimate growth strategy? In this episode, I break down the powerful PSP framework and how to apply it to your offers, sales systems, and marketing. I reveal how to design outcome-focused packages that deliver incredible results and practically sell themselves. Plus, I share tips on how to turn your consultation process into a high conver...

3 Simple Levers to Boost Revenue and Make Q4 Your Best Yet 13.11.2024

Is your med spa ready to finish the year strong? In this episode, I break down the three levers you can pull to boost revenue and profits. I share strategies to simplify your business, optimize consultations, and create irresistible offers that drive results. I also break down the proven framework that enhances your consultations to ensure consistent, high-value results for your clients and busine...

The 5 Step Framework to Create Consultations That Sell 06.11.2024

Is your consultation process setting your med spa up for maximum revenue and client retention? In this episode, I reveal how to turn consultations into a powerful sales tool with the "CARES" framework. I share simple shifts to elevate each consult, boost patient value, and build lasting client relationships. I also share the step-by-step method designed to provide a structure that reinforces your...

Holiday Promo Do's and Don'ts to Crush Your Q4 Sales with Andrea Smith & Taleesa Crawford 30.10.2024

Ready to crush your sales goals through the holidays? I'm joined by Andrea Smith and Taleesa Crawford from Smith & Crawford Co., experts in Med Spa marketing to give you the playbook to make more sales through the end of this year. These tips will maximize your results, reduce stress, and boost your revenue. Plus reveal the 4 deadly mistakes that have Med Spa owners leaving money on the table.   ...

The New Rules of Aesthetic Marketing with Neal Karski of Patient Engine 23.10.2024

Ready to increase your ROI on ad investments? In this special replay of a MedSpa CEO Live event, Neal Karski, founder of Patient Engine and Iconic Spa, joins me to dive deep into the new rules of aesthetic marketing in 2024 and 2025. He shares his expertise on paid advertising strategies and how to develop effective high-ticket sales systems. We also share the mindset shifts when investing in ads,...

The Secret to Using Specificity to Attract Premium Clients 16.10.2024

Ready to make your med spa the go-to destination for high-value clients? In this episode, I reveal the secret to magnetically attracting high-value patients. I share how specificity is the key to selling in today's market. I show how targeting your approach not only simplifies the sales process but also positions you as an authority in your field. Plus, I share examples of how this strategy works...

How To Magnetically Attract High-Value Clients 09.10.2024

Is your med spa struggling to stand out and attract the right clients? In this episode, I'm sharing why understanding who you want to serve is the key to transforming your practice into a premium destination that attracts high-value clients who are willing to travel for your services. I dive into why creating a clear signature menu, focusing on the specific "who" of your business, and letting go o...

How To Build an Unstoppable Team of Sales Experts 02.10.2024

You've crafted results-driven signature packages, but why aren't they selling? In this episode, I dive into the critical role your team plays in confidently presenting and selling your premium offerings. Whether you have a team or are looking to hire, it's essential to transform them into a revenue-generating powerhouse.  I share my experience training a new esthetician and how I realized the impo...

The Secret to Innovation and Becoming A Leader in Your Industry 25.09.2024

Are you stuck in the trap of constantly looking at what your competitors are doing? In today's episode, I'm sharing why looking inward is the secret to true innovation and success in your business. I dive into the common pitfall of external comparison and how it stunts creativity, impairs your unique value proposition, and even fosters imposter syndrome. Plus, I'll share how one of my clients crea...

Triple Your Sales with This Simple Strategy 18.09.2024

Ready to triple your sales and deliver a premium experience for your patients? In this episode, I break down why a Michelin-star chef approach works in your med spa, too. By creating a signature menu of outcome-focused, results-driven packages, you'll not only help your team provide a more consistent and reliable experience but also boost your revenue and attract premium patients. Tune in to disco...

Powerfully Position Your Unique Offer That is Irresistible to Your Dream Client 11.09.2024

With the busiest season of the year approaching, it's time to refine your positioning and create offers that NOT ONLY draw in premium patients but also make selling effortless for your team. In this episode, I'll guide you through the process of power positioning—crafting offers that address unique patient needs and stand out in the market. Tune in to discover how to position your services effecti...

3 Powerful Questions to Hit Your Next Level 04.09.2024

Change your standard operating procedures and watch your business (and life) change for the better. In this episode, I will help you step out of your comfort zone and give you 3 questions to transform your business. I challenge you to show up differently, and take aligned action towards your long term goals. You're closer to the breakthrough you want in your business than you may think. HIGHLIGHTS...

Content That Sells (And How To Avoid Being Friend-Zoned) 28.08.2024

Discover why generic content is no longer effective NOW. In this episode, we delve deep into creating a content ecosystem that effectively sells your services in the background. I share the strategic approach to content creation, especially in light of the shifts we've seen in consumer behavior and the market over the past two to four years. I share three pivotal strategies that will transform the...

How to Transition from Technician to Owning Your Role as CEO 21.08.2024

Are you tired of feeling like you're stuck in the trenches of your business? It's time to create the freedom to focus on high-level strategy and leadership, rather than being bogged down in day-to-day operations. In this episode, I dive into how to make the transition from technician to CEO, and why it's essential for the long-term growth and sustainability of your business. I also share how to cr...

The Secret Sauce to Establish Credibility and Become A Magnet for Premium Clients 14.08.2024

Imagine leading your business with the authority and confidence of a Michelin-star executive chef like Gordon Ramsay. You don't follow anyone's recipe but you create your signature dish that no one else can replicate. In this episode, I dive into how you can create a signature program and leverage your authority marketing to attract premium patients. I also share tips for shifting from a mainstrea...

The Secret to Letting Go of Doubt and Run Your Business with Confidence 07.08.2024

Have you ever felt like you're constantly seeking validation from others? It's valid to worry about making the 'wrong' choice, but one of the secrets to creating big things in life and business is self-trust. In this episode, I'm sharing how to build strong self-trust that leads you to incredible results and attracts the right team members and clients. I dive into the common pitfalls of low self-t...

How to Establish Yourself As an Expert and Stand Out in A League of Your Own 31.07.2024

Why blend in when you can stand out? In this episode, I dive deeper into strategies that will help you level up to a true expert, build authority, build online influence and MORE. I also share about a program that covers the entire formula for creating, pricing, and packaging your own signature programs to increase sales. DM me on Instagram to grab the special $25 kickstart on "Signature Programs...

The Framework to Become a Magnet for Premium Patients 24.07.2024

I recently had a client who was able to sell a $20,000 weight loss and body-sculpting package after following this ONE shift. In this episode, I share how you can attract more premium patients and convert the existing patient base into premium clients. DM me on Instagram to get the presale of the LIVE PROGRAM, "Signature Programs That Sell," that will help you create unique premium offerings. Don'...

How to Build A High-Performing Team 17.07.2024

One of your most crucial roles as a business owner is being a confident leader. In this episode, I'm sharing common pitfalls to avoid, how to handle team performance issues, and how to build a team of high-performers that follow your lead. It all starts with you at the top. From communication tips, to KPI's, we're covering ways to build a competent team that leads to increased sales and profits, a...

The Simple Shift That Will Transform Your Business (and Profitability) 10.07.2024

Back when I was just a first-time Mom, I had read books that would help me ace my motherhood. One of the books taught me a philosophy that's not only for mothers but generally helped me to build the mindset if I want my business to grow for a long time. I am sharing how this should be applied to transform the profitability and impact of your business. Get ready to build a foundation that can ATTRA...

10 Website and Branding Mistakes (+ Expert Solutions) with Smith and Crawford Company 03.07.2024

Are you ready to supercharge your website and branding? I couldn't be more excited to introduce Sarah and Julia from Smith & Crawford Company! They share tips and tricks to build a standout brand and avoid costly mistakes, so you have a premium brand that draws in high-value clients and patients. They've done wonders for my brand and website, and they're ready to do the same for you. Tune in to le...

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