Material Handling Masters Podcast

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with industry veteran Joe Ginnetti, owner of JAG Learning Solutions. They discuss industrial sales trends and challenges, how to build strong relationships throughout the sales process, and being a leader vs a manager. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders...

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Dave Baiocchi, President and Owner of Resonant Dealer Services. They discuss the importance of developing a customer experience strategy including seven questions to ask yourself, aligning your messaging with your value proposition, and how to measure the customer experience vs performance. Stay tuned... Read more »

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Dave Baiocchi, President and Owner of Resonant Dealer Services. They discuss the importance of developing a customer experience strategy including seven questions to ask yourself, aligning your messaging with your value proposition, and how to measure the customer experience vs performance. Stay tuned for more episodes of the...

This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).

This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Bill Kaiser, VP of Sales for CultureWise. They discuss the importance of company culture and how to establish a culture to take your company to the next level. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview... Read more »

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Bill Kaiser, VP of Sales for CultureWise. They discuss the importance of company culture and how to establish a culture to take your company to the next level. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Holly Duddy, Corporate Recruiter, ProLift Toyota Material Handling. They discuss the challenges of recruiting technicians, the certified forklift technician (CFT) program, culture, diversity, and more. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders... Read mor...

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Holly Duddy, Corporate Recruiter, ProLift Toyota Material Handling. They discuss the challenges of recruiting technicians, the certified forklift technician (CFT) program, culture, diversity, and more. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues a...

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with speaker and author, Judy Hoberman. They discuss workplace culture, gender differences, women in leadership, building relationships, and more. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with speaker and author, Judy Hoberman. They discuss workplace culture, gender differences, women in leadership, building relationships, and more. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.

This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only.

This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).

Take a quick look back at highlights from the MHEDA Talks podcast series where host Shari Altergott, Chief Experience Officer of The CX Edge talked with members and experts throughout 2020. MHEDA thanks all of the guests for taking the time to share their industry expertise with others. Listen to the full length episodes of... Read more »

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with industry veteran Gary T. Moore. They discuss objective based selling, building relationships, and the long term effects of the pandemic on sales strategies and processes. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues... Read more »

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with industry veteran Gary T. Moore. They discuss objective based selling, building relationships, and the long term effects of the pandemic on sales strategies and processes. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.

Take a quick look back at highlights from the MHEDA Talks podcast series where host Shari Altergott, Chief Experience Officer of The CX Edge talked with members and experts throughout 2020. MHEDA thanks all of the guests for taking the time to share their industry expertise with others. Listen to the full length episodes of this podcast series and stay tuned for future episodes in MHEDA-TV or sear...

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with George Prest, CEO of MHI in his last formal interview before retiring at the end of 2020. They discuss Promat DX 2021, leadership, team collaboration, and how to measure success. George also gives his perspective about the future of tradeshows and the business environment.  Stay tuned for more episodes of this podcast series...

Host Shari Altergott, Chief Experience Officer of The CX Edge talks with George Prest, CEO of MHI in his last formal interview before retiring at the end of 2020. They discuss Promat DX 2021, leadership, team collaboration, and how to measure success. George also gives his perspective about the future of tradeshows and the business... Read more »

Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Andy Levin, Co-Owner of MHS Lift. They discuss the importance of social responsibility and activities within a corporation, and Andy gives examples of his company's programs.  Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.

Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Andy Levin, Co-Owner of MHS Lift. They discuss the importance of social responsibility and activities within a corporation, and Andy gives examples of his company’s programs.  Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues... Read more »

Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Laurie Beth Nix, Digital Marketing Specialist at Doosan Industrial Vehicle America Corp. They discuss all aspects of social media marketing including its role in the overall marketing strategy, branding, uses for different platforms, metrics to measure, engaging employees and customers, and more.  Stay tuned... Read more »

Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Laurie Beth Nix, Digital Marketing Specialist at Doosan Industrial Vehicle America Corp. They discuss all aspects of social media marketing including its role in the overall marketing strategy, branding, uses for different platforms, metrics to measure, engaging employees and customers, and more.  Stay tuned for more episode...

Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Will Maybury, Controller of Maybury Material Handling. They discuss generational differences, challenges in a family-owned business, dealing with conflict, employee engagement, and more.  Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHED...

Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Will Maybury, Controller of Maybury Material Handling. They discuss generational differences, challenges in a family-owned business, dealing with conflict, employee engagement, and more.  Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting... R...