Material Handling Masters Podcast

The Importance of Professional Development by Jeremy Wall In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge , speaks with Jeremy Wall about the importance of professional development throughout all stages of a career. They discuss how continuous learning and growth can drive individual and organizational success. The discussion also highlights MHEDA’s Master...

Robotics and Automation by AJ Meyer In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge , interviews AJ Meyer about the transformative role of robotics and automation in the material handling industry. AJ shares insights into how robotics can address labor shortages, improve efficiency, and streamline operations. The discussion explores the current state of aut...

Automation and Technicians by Steve Harrington In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge , speaks with Steve Harrington about the increasing importance of automation technicians in the material handling industry. They discuss the critical role of upskilling technicians, the challenges businesses face in finding skilled workers, and how automation is s...

Economic Advisory Report – April 2022 In the April 2022 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to help...

Employee Retention by Ryan Howard In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge , talks with Ryan Howard about the trending topic of employee retention in today’s competitive job market. The discussion explores the impact of employee engagement on retention, strategies for building a strong workplace culture, and actionable steps businesses can take to re...

Building a Sales Culture by Todd Cohen In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge , talks with Todd Cohen about building a sales culture that drives business growth. They discuss why everyone in a company plays a vital role in sales and how breaking down siloed cultures can lead to a more cohesive and effective sales strategy. Todd provides insights in...

Branding by Jerry Weidmann In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge, speaks with Jerry Weidmann about the complexities and opportunities involved in company branding. Jerry shares his insights on transitioning a company’s brand from multiple names into one cohesive identity under an umbrella brand. He explores how internal planning, employee engageme...

Economic Advisory Report – January 2022 In the January 2022 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to...

Best of 2021 This episode of MHEDA Talks reflects on the most impactful moments from the podcast series throughout this year. Hosted by Shari Altergott, Chief Experience Officer of The CX Edge , the series brought together industry experts and MHEDA members to share insights on trends, challenges, and strategies shaping the material handling industry. This episode covers the key discussions from 2...

MHEDA’s DSC Survey by Tom Albero, John Gelsimino, and Katie Richards In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge , speaks with Tom Albero , John Gelsimino , and Katie Richards about the benefits and updates to MHEDA’s DSC Survey. The DSC Survey serves as a benchmarking tool for companies in the material handling industry, providing insights into o...

Diversity in the Workplace by Kelly McDonald In this episode of MHEDA Talks , Shari Altergott, Chief Experience Officer of The CX Edge , engages with Kelly McDonald , a renowned speaker and author, to discuss the transformative impact of diversity in the workplace. Kelly highlights strategies for fostering inclusivity and explains how diversity contributes to innovation and organizational success....

Automation Trends and Technology by Troy Donnelly In this episode of MHEDA Talks , host Shari Altergott, Chief Experience Officer of The CX Edge , interviews Troy Donnelly about the latest trends and advancements in automation technology. The conversation explores how automation is transforming the material handling industry, the challenges businesses face in adopting new technologies, and what th...

Economic Advisory Report – October 2021 In the October 2021 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to...

Diversity and Inclusion in the Supply Chain by Bob Trebilcock In this podcast episode, Bob Trebilcock discusses the state of diversity and inclusion within the industry with Christian Dow of MHI and Katie Richards of MHEDA. They review key findings from the first industry-wide survey on diversity, conducted in partnership with WERC and Modern Materials Handling . The conversation highlights the sl...

Effective Marketing Strategies by Lorie Leitner and Red Andal In this episode of MHEDA Talks, host Shari Altergott, Chief Experience Officer of The CX Edge , speaks with Lorie Leitner  and Red Andal about the evolving role of marketing in the material handling industry. The discussion highlights the importance of crafting effective marketing strategies, creating relevant and impactful content, and...

Employee Engagement & Culture by Irene Holley In this episode of MHEDA Talks , host Shari Altergott, Chief Experience Officer of The CX Edge , interviews Irene Holley to discuss the role of employee engagement and company culture in today’s workforce. Irene shares practical strategies for making employees feel valued and creating an environment where engagement thrives. Her insights highlight...

Economic Advisory Report – July 2021 In the July 2021 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to help n...

Industrial Sales and Building Relationships by Joe Ginnetti In this episode of MHEDA Talks , Shari Altergott, Chief Experience Officer of The CX Edge , sits down with Joe Ginnetti to explore the evolving dynamics of industrial sales and the importance of building strong relationships throughout the sales process. Joe shares insights on key sales trends, challenges in the industrial sector, and the...

The Customer Experience by Dave Baiocchi In this episode of MHEDA Talks , Shari Altergott, Chief Experience Officer of The CX Edge , interviews Dave Baiocchi on the critical topic of enhancing the customer experience in the material handling industry. They discuss the importance of developing a robust customer experience strategy, aligning your messaging with your value proposition, and evaluating...

Economic Advisory Report – April 2021 In the April 2021 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to help...

Company Culture by Bill Kaiser In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge , talks with Bill Kaiser , VP of Sales at CultureWise, about the essential role of company culture in achieving business success. Bill discusses how to intentionally shape a culture that supports growth, enhances employee engagement, and elevates organizational performance. The c...

Recruiting Technicians, CFT, and Diversity by Holly Duddy In this episode of MHEDA Talks, host Shari Altergott, Chief Experience Officer of The CX Edge , interviews Holly Duddy  about strategies for recruiting technicians, to explore the pressing challenges and innovative solutions in recruiting skilled technicians within the material handling industry. Holly shares her experiences and proven stra...

Culture & Women in Leadership by Judy Hoberman In this episode of MHEDA Talks, host Shari Altergott, Chief Experience Officer of The CX Edge , engages with Judy Hoberman , a renowned speaker and author, to discuss essential aspects of workplace culture and the unique challenges and opportunities for women in leadership. Judy shares her insights on fostering inclusive environments, breaking dow...

Economic Advisory Report – January 2021 In the January 2021 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to...

Objective Based Selling and Building Relationships by Gary Moore In the latest MHEDA Talks episode, Shari Altergott, Chief Experience Officer of The CX Edge , speaks with Gary Moore , an industry veteran, on the essentials of objective-based selling and the importance of building lasting relationships. They talk about effective sales strategies focused on client objectives rather than just product...