Masters in Travel

One of the most common concerns of travel advisors is systems, processes, and organization. The programs and softwares are great, but they don't always manage us. They don't manage our time, they don't manage our focus. They don't manage us as humans. On today’s episode of Masters in Travel, Whitney is joined by the Community Manager of Masters in Travel and systems and efficiency expert, Lindsay...

As a new advisor, it’s easy to get overwhelmed. Familiarization trips, or FAMs, can be a big source of questions for beginning advisors. How do you receive an invitation to a FAM? How do you decide which to accept and which to politely decline? How do you prepare in advance? And when you get home, what comes next? On today’s episode of Masters in Travel, Whitney checks in with Julie Patterson, fou...

No matter what stage of life you're in or what else you have going on in your day-to-day, running a travel business can feel pretty intense. With long hours and work weekends, this business can make any other aspect of life doubly challenging. Whether you’re working a second job to pay the bills or you’re raising children, the balancing act of work and life can be difficult. On this episode of Mas...

As small business owners, we can all find ourselves pushing and working long hours to get the job done. But is it healthy to always be pushing? Is there a better way that helps us all feel a little more content? On today’s episode of Masters in Travel, Whitney is joined by business mentor, Alex Nichol. Alex has a master’s degree in counseling with a specialization in mental performance. She helps...

Attending industry events, conferences, and trade shows is a big part of our annual calendar. With so much happening each year, it's often hard to keep track and know which events will serve us best. How do we know which will be best for us? How many events should we attend? And how do we get the most out of each opportunity? On today’s episode of Masters in Travel, Whitney is joined by Kate Sulli...

The technologies that we use regularly to help our business be efficient are incredible and most advisors couldn't live without them. Despite their uses, these technologies and systems don't actually help us to make important business decisions. We can form emotional attachments to those decisions, creating decision fatigue and exhaustion. On the 100th episode of Masters in Travel, Whitney is join...

Everyone is looking for ways to optimize, be more efficient, and do more with less time. On this very special episode of the Masters in Travel Master Hour, instead of having a special outside guest, the community are the guests and the experts. Together they discuss everything about systems and processes, comparing methods and ways to make planning travel easier and faster. Listen in as they work...

Everyone is looking for ways to optimize, be more efficient, and do more with less time. On this very special episode of the Masters in Travel Master Hour, instead of having a special outside guest, the community are the guests and the experts. Together they discuss everything about systems and processes, comparing methods and ways to make planning travel easier and faster. Listen in as they work...

As Travel Advisors, we all lean on technology to help us run our day-to-day businesses, connect with clients, make us look more professional, and save us time and energy. On this episode of Masters in Travel, Whitney is joined by Alexandra Tucker, Co-Founder and COO of Sequense Software. Sequence is a brand new technology that uses automated task management and other amazing features to help the m...

On this special episode of Masters in Travel, Whitney is joined by members of the community for this month’s Master Hour Panel Discussion. This month we’re joined by Katalina Mayorga, Co-founder of El Camino Travel to dive deeper into group travel and everything that goes on behind it. This common topic with travel advisors can be a profitable option, but executing a successful group trip can be...

On this episode of Masters in Travel, we’re continuing to dive deep into the tech that we know and love. Approach Guides is an incredible resource we have as travel advisors. Through it, advisors everywhere have the ability to share high quality content with travelers and enhance the client experience. To talk more about Approach Guides and what’s going on behind the scenes, Jennifer Raezer joins...

Mentoring advisors and growing a team is an option many advisors are looking into. What most often discover, is that not all host agency organizations support the growing of a team under their umbrella. Some host agencies don't allow this at all, some have policies that disincentivize teams, and others simply haven’t set up their agency to support this type of growth. On today’s episode of Masters...

When speaking with your clients, either in person, on your website, on social media, or in a newsletter, there are phrases and words that both intrigue and entice action and welcome them into your world. And then there are phrases and words that don't work at all, and might even turn someone away. To discuss words and phrases in marketing, Jenn Lee joins Whitney for this episode of Masters in Trav...

Whitney, Beth, and Julie are back with more stories on when things went wrong and how they dealt with them. As most people know, travel can be messy. Plans don’t always work out, flights get canceled, and emergency phone calls need to be made. What do you do when these things happen? Is there a way to avoid them happening in the first place? In this part two episode of Masters in Travel, Whitney,...

When traveling, most things go smoothly and just as planned. Other times, there are minor hiccups, or small delays. But occasionally there are big challenges that arise during a client's trip. In these moments, what do we do as professional travel advisors? What can we do? What should we expect our supplier partners to help us with? On this episode of Masters in Travel, Whitney is joined by Beth B...

On today’s episode of Masters in Travel, we dive into another fantastic piece of technology that helps travel advisors everywhere. The Bridge has a newer app that brings together a myriad of suppliers from around the world, all supported by the representation partners that we know and love. Whitney is joined by Andrew Finn and Dave Kartagener, the co-founders of the Bridge, to discuss the founding...

Clients often request trips that are “off the beaten path” and “culturally immersive.” But what do these phrases really mean? What is the client’s idea of off the beaten path and how do-able is it in a particular location? On this episode of Masters in Travel, Whitney is joined by Katalina Mayorga, Founder and CEO of El Camino Travel, an expert in these unique trips. Together they discuss what it...

On today’s episode of Masters in Travel, Whitney and Kate Thomas continue sharing how they seem to conquer it all. This second part of their discussion dives even deeper into what it takes to manage a business and life. Together they talk about working with fear, stress, doubts, and rising above it all.

It’s very easy to look at someone successful and imagine they’re working on multiple projects and approaching their busy lives with grace and ease. Is there a secret? Or is there something different going on behind the scenes? On this episode of Masters in Travel, Whitney is joined by Kate Thomas, Cofounder of Travel Pro Theory. Both Whitney and Kate are busy, successful women who seem to balance...

The right technology can not only help advisors to connect with clients, but also save time and energy while making us all look more professional. We utilize and rely on technology on a day to day basis, but what goes on behind the scenes of our favorite systems? On this episode of Masters in Travel, Whitney and her guest Irving Betesh, dive into Sion. The technology that supports us as profession...

The idea of expansion and growth in your business can sometimes be overwhelming. Should we grow a team, shouldn’t we grow a team? What are the pros and considerations? How do we even begin the process? On a brand new Master Hour edition of Masters in Travel, the community comes together to discuss growing your business through IC’s and Personal Assistants. Our special guests today are Heather Kell...

Technology is imperative in running our day to day businesses, both efficiently and effectively. With this technology that we rely on a day to day basis, we likely don’t know what goes on behind the scenes. How are decisions made in what to fix or edit within those technologies? On today’s episode of Masters in Travel, Whitney and her Guest Scott Rutz, dive into one of the most important technolog...

Discovering and diving deep into both new and old favorite destinations is a part of being a travel advisor. And no matter what, there are always destinations that clients request that we've never done before. So how do we do it? How do we go from a new inquiry to delivering a proposal and executing a once in a lifetime style trip for our clients? To discuss their discovery process on this episode...

With the industry booming, burnout has been a hot topic lately. After realizing that the way you're feeling isn't sustainable, what comes next? How do you approach and fix this problem? For some, feelings of burnout lead to thoughts of leaving the industry, selling your business, or merging with another company for mutual support. To talk more about her experience in selling her business, Bailie W...

As a solo entrepreneur, the idea of taking any sort of leave feels scary and uncertain. But its sometimes very necessary to take a leave, specifically maternity leave. On today’s episode of Masters in Travel, Whitney is joined by Brianna Glenn of Milk & Honey Travels. Together they discuss Maternity Leave and how to plan for it, how to ask for help, how to prepare for new business, and how to...