Mastermind for the Masses

The clink of ice in a glass of bourbon and the nostalgic chill of an ice rink set the scene as we sit down with Kevin Lowe, CEO of Link, to navigate through the vibrant and challenging world of organizational culture and management. As we swap tales of sensory deprivation tanks and the thrill of reliving childhood hockey memories, Kevin weaves in his experiences of navigating high-stakes business...

Unlock the secrets to crafting customer experiences that traverse cultural boundaries with our esteemed guest, Shaili Dialani, a senior CX strategist who has earned her stripes in the industry. As we chat with Shaili, we shed light on the challenges brands face when adapting to the diverse needs of a global audience. From our personal stories of adapting to new cultures and environments, like Colb...

Join us as we explore the altruistic side of the world with our guest Erica Woods, a beacon of community engagement and philanthropy from the Tampa Bay St Pete tech scene. In our engaging chat, Erica introduces us to her innovative approaches to corporate giving, including "Giving Madness" and "Techies for Good." These initiatives bring a gamified flair to philanthropy, inspiri...

Unlock the secrets to building lifelong habits and discover how consistency is the cornerstone of success. Our special guest, John Stio from the entertainment industry, joins us as we dissect the challenge of sticking to routines amidst life's inevitable chaos. We share our personal triumphs and setbacks, from my recent publication to Shan's clothing brand event and Colby's big move. T...

Discover the art of keeping connections alive and nurturing your personal and professional evolution with our special guest, Matt Beran, host of Ticket Volume Podcasts and an HDI influencer. Journey with us as we engage in heartfelt conversations about the intricacies of relationship maintenance after a job change, embracing the digital world for bridging distances, and the delicate dance of juggl...

Join us on Mastermind for the Masses as we navigate the ever-evolving terrain of change management, a topic selected by our LinkedIn audience for its critical relevance in today's professional sphere. Together with my insightful colleagues, Colby Brooks and Shan McQuown, we exchange our diverse experiences of change—be it Shan's candid revelations about conquering imposter syndrome in a ne...

Ever wondered what it takes to truly connect with your customers and create an unforgettable experience? Unlock the secrets to exceptional customer experience as we sit down with Josh Nelson, a renowned expert nominated for the top 25 professionals in customer experience. We kick off by dissecting the emotional fabric of customer interactions, revealing how a blend of empathy and efficiency can fo...

Unlock the secrets of a seamless customer experience as we welcome tech maven and MBA candidate Joey Katz to our show, Mastermind for the Masses. As we unfold the layers of omni-channel marketing, you'll be drawn into a world where the right message on the right platform can elevate business strategy to new heights. Joey's insights into the precise art of content customization across TikTo...

Join us as we welcome Sae Ro, Director of Customer Success for MoveWorks, on a thrilling exploration of imposter syndrome and the pursuit of success. We kick off with personal anecdotes and career updates, including Seh's anticipation for a snowboarding adventure with his daughter, and our own Colby's refreshing escape to South Carolina. Shan's exciting leap to a new software engineeri...

In this podcast episode, Dr Josh Nelson, Colby Brooks and Shan McQuown discuss their experiences with workplace anxiety and how they manage it. They share personal anecdotes and insights on dealing with overwhelming workloads, fear of failure, and the importance of preparation. They explore various coping mechanisms, such as reframing narratives, focusing on positive aspects, and treating challeng...

Dr Josh Nelson, Colby Brooks and Shan McQuown delve into the depths of determination, exploring its multifaceted nature and uncovering the secrets to harnessing its power. From the patience and endurance it demands to the extreme desire and sustained motivation that drive it, determination is more than just a mindset—it's a formidable force fueled by confidence and a solid game plan.

Dr Josh Nelson, Colby Brooks, and Shan McQuown discuss methods to ensure the best use of time focusing on maintaining a balance between productivity and pleasure activities.

Colby Brooks brings up the topic of setting expectations for oneself with Dr. Josh Nelson and Shan McQuown. What ensues is a conversation around setting expectations, goal achievement and priority management.

Dr Josh Nelson, Colby Brooks, and Shan McQuown unpack a fan's question: What do you do when you’re in a work environment where communication lacks as well as having a leader who isn’t able to lead as they only have limited knowledge of your position?

Join Dr. Josh Nelson, Colby Brooks, and Shan McQuown as they discuss the benefits of leveraging the power of collaboration to achieve new levels of success.