Manufacturing Transformed: Real Shops, Real Stories

09. Driving Accountability & Performance with Hernan Ricaurte from Ricaurte Precision Continuous improvement, transparency, and accountability are very important to Hernan, President and CEO of Ricaurte Precision.  Those are all values or qualities he looks to build and foster in the culture at Ricaurte Precision - a precision machining company serving the defense, commercial space, medical device...

08. Tying Process & Culture Upgrades Together with Matthew Sawhill from IME Manufacturing & Engineering was a precision machine shop specializing in quick turn, low volume job shop work, doing lots of repair work and reverse engineering for local customers.  While that business model worked, they often found themselves with their valuable machines and resources sitting idle.  They decided to focus...

07. Reigniting Passion for Business with Heather Charlton from Free Force Machining Technology Heather Charlton is co-owner of Free Force Machining Technology Inc. in Ontario Canada. Free Force is a 100% Swiss CNC machining business that serves many industries with its AS9100 and ISO 9001 certifications. Heather and her husband Steve started the business in 2007 during the height of the financial...

Scott Shortess, the President of Advanced, is a very thoughtful shop owner and thinks about the success of a precision machining company through the lens of a continuous improvement mindset, waste reduction and building really robust systems for the team to use effectively to delight customers. In this insightful interview, Scott shares how their company has been transformed by having a system tha...

After Justin Quinn bought a machine shop, having no experience in the industry, he often questioned his decision and feared that he'd made a big mistake. He wasn't satisfied with the state of the business and the constant firefighting and needing to be at the epicenter of all shop activities - and he couldn't break through that $1M revenue mark.  Once he found and decided on ProShop ERP after goin...

04. Perseverance and Transformation with Kurt Boquet at Kajan Perfection After getting fed up with the lack of getting good data from their 3rd ERP system, Kurt discovered ProShop ERP and decided that it was the system for them. Once they overcame the fears of change and objections from some of their more senior employees, they ditched the paper and never looked back. They now feature ProShop on t...

03. From Investment Banker to Making Space Parts with Matt Lindsay from Autopilot Matt Lindsay was an investment banker, spending lots of time in airports and different cities.  He was also an avid fly-fisherman. When he saw an article about a local fly fishing reel manufacturing company and decided to ask the company for a tour to see how the reels were made, that sparked a conversation about him...

02. A College Course in Machine Shop Management with James Marzilli from Marzilli Machine Co. James started his shop on a dare from his wife. For the first many years he did the best he could and grew the shop, but it was chaotic and a struggle.  Once he implemented ProShop, he describes it as getting a college level education on HOW a machine shop should actually be run.  From there, he grew Marz...

01. The Company that Helped Launch ProShop with Rich Olson from Sealth Aero Marine Sealth Aero Marine is a leading supplier of aerospace hardware to the commercial and private aircraft market, since the 1950s. And, Rich Olson, their current President, has been a part of the ProShop story since before ProShop was even a product, in the late 1990s. As one of the earliest and largest customers of Pro...