Manners and Other Matters

Send us Fan Mail In this elegant and thought-provoking episode, Louise Percy unpacks the modern tension between true personal elegance and the stylised, curated version of “elegance” popularised by social media. Drawing on her decades of experience, Louise explores what elegance really means from presence, poise and deportment to emotional regulation, dignity, and intention. Whether you’re seeking...

Send us Fan Mail In this episode of Manners and Other Matters , Louise Percy is joined by the inspiring Natalie Love, a single mother of three and founder of a heart-led business designed to support women in creating lives they truly love. Together, they explore what it means to transition gracefully—from overwhelm to empowerment—and how resilience, rituals, and refined systems can transform daily...

Send us Fan Mail In this episode of Manners and Other Matters , Louise Percy explores the evolving—and often perplexing—landscape of social etiquette for people aged from their 20s.   From the nuances of texting and dating app interactions to more complex issues like ghosting, sexting, and catfishing, I take a considered and compassionate look at how good manners can still shine through in the fas...

Send us Fan Mail In this episode of Manners and Other Matters, Louise Percy is joined by business communication coach and meeting specialist, David Julian Price, to explore how professional etiquette is deeply intertwined with the way we communicate—whether in meetings or informal moments at work. Together, they discuss the vital role that tone, timing, structure, and courtesy play in establishing...

Send us Fan Mail In this thought-provoking episode of Manners and Other Matters, host Louise Percy discusses the evolving landscape of corporate etiquette, a topic that has gained new relevance in the wake of recent global changes. As workplaces adapt to remote work and digital communication, the traditional rules of professional conduct are being redefined. Louise offers invaluable insights and p...

Send us Fan Mail In this enriching episode of Manners and Other Matters, Louise Percy is joined by the remarkable Dr. Fernanda de Silva Tatley—a molecular microbiologist, artist, and founder of a pioneering botanical skincare company based in New Zealand. Together, they explore the deeper meaning of elegance, the emotional and energetic power of skincare, and how self-care can become an intentiona...

Send us Fan Mail Discover the life-changing potential of modern etiquette in today’s episode of Manners and Other Matters . Host Louise Percy offers an exclusive behind-the-scenes glimpse into her acclaimed one-day Modern Etiquette and Manners Course, designed for individuals of all backgrounds seeking greater confidence, poise, and elegant living. Whether you are stepping into new social circles,...

Send us Fan Mail In this insightful episode Louise Percy delves into the often-overlooked world of in-flight etiquette, inspired by her recent journey from Perth to Sydney on Qantas. Drawing from her observations, she highlights the importance of kindness and cooperation among passengers, while also addressing the less desirable behaviours that can arise in the confined space of an aircraft. Louis...

Send us Fan Mail In this captivating episode of Manners and Other Matters, Louise Percy welcomes renowned entertaining expert, author, and event designer Joseph Marini. Together, they explore the essence of gracious hospitality, the beauty of intimate gatherings, and how authentic entertaining fosters deep connections. From the charm of French-style hosting to the importance of thoughtful details,...

Send us Fan Mail Since the pandemic, have you noticed that in-person conversations feel… different? Awkward pauses, small talk struggles, and even a fear of making a simple phone call have become common concerns. In this episode of Manners and Other Matters, I explore how digital communication has reshaped our social confidence and share practical strategies to help you regain ease in face-to-face...

Send us Fan Mail In this engaging episode of Manners and Other Matters , Louise Percy tackles a variety of social etiquette dilemmas submitted by listeners. From addressing interruptions in conversation to navigating the complexities of reciprocation when hosting, Louise offers insightful advice that blends kindness with practicality. She shares personal anecdotes, including her recent observation...

Send us Fan Mail Elegance is more than appearances—it's a way of life. In this episode of Manners and Other Matters, Louise Percy explores what it truly means to live with elegance. From cultivating inner grace and composure to refining social etiquette, deportment, and conversation skills, Louise shares timeless insights that help you embody elegance in a way that feels natural and authentic...

Send us Fan Mail In this delightful episode of Manners and Other Matters, I am  joined by one of Australia's leading jewellers, Adrian Dickens, as we discuss the world of diamonds just in time for Valentine's Day. Louise explores the allure and mystique of diamonds, discussing their origins, rarity, and the nuances between natural and lab-grown stones. With engaging anecdotes and expert...

Send us Fan Mail As the new school year approaches, join Louise Percy in this heartfelt bonus episode of Manners and Other Matters. Louise shares timeless tips and strategies to help parents prepare their little ones for their first day of school. From building confidence and teaching kindness to navigating classroom etiquette and handling disagreements, this episode is packed with practical advic...

Send us Fan Mail In this episode of Manners and Other Matters, Louise Percy shares her expert insights on navigating the workplace with confidence and grace after a holiday break. From making positive first impressions with a new team to building strong relationships with colleagues and supervisors, this episode provides actionable advice to help you start the year on the right foot. Whether you&a...

Send us Fan Mail In this episode of Manners and Other Matters, I sit down with a master jeweller, Adrian Dickens, uncover the meticulous process of restoring cherished jewellery pieces. We discuss the significance of preserving family heirlooms, the intricate steps involved in bringing vintage items back to their former glory, and the emotional connections that make these treasures truly priceless...

Send us Fan Mail In this Boxing Day episode, Louise delves into the art of refined and elegant resolutions for the New Year. From curating a wardrobe that reflects authenticity to embracing intentionality and grace in daily life, this episode is an inspiring guide to making profound lifestyle choices. Louise shares her own reflections from the serene setting of her beach house and offers actionabl...

Send us Fan Mail The festive season is a time of joy and connection, but it also comes with its challenges. In this episode of Manners and Other Matters, Louise offers practical etiquette tips to navigate holiday commitments, host gracefully, and foster inclusivity. From blending traditions in step families to managing dietary needs, handling arguments, and balancing alcohol preferences, Louise ha...

Send us Fan Mail Welcome to Episode 30 of Manners and Other Matters, where we delve into the intriguing world of social etiquette dilemmas. This episode is a special "Ask Louise" edition, featuring questions from listeners and followers on Instagram at The Percy Institute. We kick off with a thought-provoking query: Is it rude to use your phone at a nail salon? Louise explores the nuance...

Send us Fan Mail As end-of-year office parties and festive gatherings fill our calendars, there will be many networking opportunities.  Attending these events with ease and confidence isn’t always straightforward. In this episode I share my essential strategies for making genuine connections, handling introductions, and leaving a lasting positive impression. From breaking the ice and joining conve...

Send us Fan Mail What can you learn from French etiquette to improve your own approach to everyday interactions? In this episode I share my reflections from a recent holiday in the South of France, where I observed the nuanced etiquette and refined manners of this charming region. From dining etiquette to the graceful interactions between locals, we explore how these practices can inspire more mea...

Send us Fan Mail How do you navigate the complexities of modern business etiquette while maintaining professionalism and grace? In this episode I talk about the nuances of contemporary workplace etiquette. We'll explore the art of following up with colleagues who don't respond promptly, maintaining decorum during virtual meetings, and managing cultural differences in international busine...

Send us Fan Mail Have you ever wondered how to strike the perfect balance between tradition and modernity at a wedding? In this episode of Manners and Other Matters, I take you behind the scenes of a beautiful wedding in Western Australia, where tradition meets modernity in the most elegant way. You'll hear about the meticulous planning and thoughtful details that made this event truly specia...

Send us Fan Mail How has wedding etiquette evolved from the grandiose celebrations of the 1980s to the personalised, intimate weddings of today? In this episode of "Manners and Other Matters," I take you on a journey through the ever-changing world of wedding etiquette, from the formal, opulent weddings of the 1980s to the modern, personalised ceremonies we see today. We’ll talk about th...

Send us Fan Mail Have you ever faced a social dilemma and wondered what the "right" thing to do is? In this episode of Manners and Other Matters we run through etiquette questions that could be affecting your life. I address some of the most intriguing and delicate social dilemmas, from whether to return an engagement ring after a broken promise, to how to gracefully handle children’s gi...