Manager Tools

Your Door Is Not Always Open 08.11.2015 ↓

Your door as a manager doesn't have to *always* be open. More often than not, yes...but it's okay to say no to impromptu requests. Here's how.

New Manager Tools Mobile App Announcement 06.11.2015 ↓

We're proud to announce the availability of the new Manager Tools Mobile App.

MT(2006) - Employee Retention 01.11.2015 ↓

This week, we're re-releasing one of our Hall of Fame casts on employee retention.

Late Stage Coaching Revisited 26.10.2015 ↓

This week, we're re-releasing one of our Hall of Fame casts on the Late Stage Coaching Model.

Planning an Offsite - Part 5 18.10.2015 ↓

The conclusion of our guidance for how to plan an offsite meeting.

Planning an Offsite - Part 4 12.10.2015 ↓

Part 4 of our guidance for how to plan an offsite meeting.

Planning an Offsite - Part 3 05.10.2015 ↓

Part 3 of our guidance for how to plan an offsite meeting.

Planning an Offsite - Part 2 28.09.2015 ↓

Part 2 of our guidance for how to plan an offsite meeting.

Planning an Offsite - Part 1 21.09.2015 ↓

Our guidance for how to plan an offsite meeting.

How To Measure Feedback Implementation - Chapter 1 - Asking 14.09.2015 ↓

How Directors can easily measure their subordinate manager's implementation of feedback.

How To Respond To A Departure - Chapter One - Don't Hire 07.09.2015 ↓

You DON'T have to hire immediately when you have an opening. The strategic-thinking Effective Manager considers other options first. That's what your CEO wants you to do.

First Meeting New Direct Series - Relationships Matter 31.08.2015 ↓

New Directs need guidance on how to start on the right foot. We recommend a series of meetings in their first weeks, one of which makes clear: you have to create and maintain trusting relationships within the organization to succeed.

Leader's Intent - Part 2 24.08.2015 ↓

Explaining your Leader's Intent - the "why" of the work - allows more individual decision making and speeds up results.

Leader's Intent - Part 1 17.08.2015 ↓

Explaining your Leader's Intent - the "why" of the work - allows more individual decision making and speeds up results.

What You've Been Taught About Management is Wrong 10.08.2015 ↓

Mark's July 2015 USI Speech in Paris

Uncommunicative Direct Conversation - This is NOT Micromanagement - Part 2 03.08.2015 ↓

How to ask questions of a direct who doesn't communicate during One on Ones, and why this approach is NOT micromanaging.

Uncommunicative Direct Conversation - This is NOT Micromanagement - Part 1 27.07.2015 ↓

How to ask questions of a direct who doesn't communicate during One on Ones, and why this approach is NOT micromanaging.

First Meeting New Direct Series - Tell The Truth - Part 2 20.07.2015 ↓

We recommend spending time with each new member of your team encouraging them to tell the truth, and not be afraid of not knowing how to do something or the standard way of doing something in their new role.

First Meeting New Direct Series - Tell The Truth - Part 1 13.07.2015 ↓

We recommend spending time with each new member of your team encouraging them to tell the truth, and not be afraid of not knowing how to do something or the standard way of doing something in their new role.

How To Prewire a Meeting - Part 2 (Hall of Fame Guidance) (2026) 06.07.2015 ↓

This cast describes how to prepare for meetings or presentations in order to ensure your message is persuasive and you get the support you're looking for from the audience.

How To Prewire a Meeting - Part 1 (Hall of Fame Guidance) (2026) 06.07.2015 ↓

This cast describes how to prepare for meetings or presentations in order to ensure your message is persuasive and you get the support you're looking for from the audience.

How to Prewire a Meeting 06.07.2015 ↓

For the holidays, we're re-releasing one of our Hall of Fame casts ... the Pre-wire. This cast describes a way to prepare for meetings or presentations where you need to persuade.

Results and Retention - 10th Anniversary, Part 2 29.06.2015 ↓

The definition of an Effective Manager is to achieve results while retaining your team members.

Results and Retention - 10th Anniversary, Part 1 23.06.2015 ↓

The definition of an Effective Manager is to achieve results while retaining your team members.

Leading Change: The Ore Cart - Chapter 1 15.06.2015 ↓

Not everyone on your team wants to go along with every change you want to create. Luckily, you don't have to win over everyone.