Manager Tools

The Two Reasons To Fire Someone 10.10.2016 ↓

There are two general reasons to consider firing someone. Only one of them is "job performance." The other is tearing down the team.

Trinity Frequently Asked Questions #1: Why Wait Three Weeks To Start? 03.10.2016 ↓

Perhaps the most frequently asked question at conferences about rolling out the tools in the Management Trinity is why we recommend waiting three weeks. Here's why.

Is This Normal? 26.09.2016 ↓

Our guidance regarding what is normal in professional and organizational life.

Eliminating Bad Attitudes - Part 1 19.09.2016 ↓

How to define a direct's "bad attitude" in terms of behaviors, to encourage them to change them.

No Second Emails 12.09.2016 ↓

Too many of us follow an unanswered email with another email. That's the definition of insanity: doing the same thing and expecting different results.

Politics: Have Nothing Bad To Say 05.09.2016 ↓

How to handle the politically delicate moment when you're asked to talk about a difficult person or situation.

8 Positive Feedback Examples 29.08.2016 ↓

Most managers have too high a standard for giving positive feedback. Here are some simple examples.

Feedback on Status Reporting - Nothing is "Fine" 22.08.2016 ↓

The common response to questions about status is, "Fine." This isn't acceptable or effective.

Forgive First Mistakes When Interviewing 15.08.2016 ↓

Even though great interviewers are looking for reasons to say no doesn't mean they aren't forgiving of mistakes in interviews.

Meeting Distractions - Don't Wait To Give Feedback 08.08.2016 ↓

What to do when people are on their phones/laptops during meetings, or doing anything else counterproductive to the meeting.

No Panel Interviews 01.08.2016 ↓

One of the biggest mistakes in interviewing candidates is using panel interviews. Here's why.

Leading Change - Model And Measure - Part 2 25.07.2016 ↓

Part 2 of our series on change efforts. If you want your organization to follow you in change efforts - whether it's rolling out the Trinity or anything else - you've got to do 2 things at a minimum: model the behavior, and measure it.

Leading Change - Model And Measure, Part 1 18.07.2016 ↓

If you want your organization to follow you in change efforts - whether it's rolling out the Trinity or anything else - you've got to do 2 things at a minimum: model the behavior, and measure it.

The Effective Manager Book Promotion 10.07.2016 ↓

Never introduce a managerial change without first introducing that change. If you're going to make a change to how you manage your team, it works far better to tell them what you're doing in advance.

Brief Before You Change 03.07.2016 ↓

Never introduce a managerial change without first introducing that change. If you're going to make a change to how you manage your team, it works far better to tell them what you're doing in advance.

How To Scan A Resume - Part 6 26.06.2016 ↓

Part 6 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.

How To Scan A Resume - Part 5 19.06.2016 ↓

Part 5 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.

How To Scan A Resume - Part 4 12.06.2016 ↓

Part 4 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.

How To Scan A Resume - Part 3 05.06.2016 ↓

Part 3 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.

How To Scan A Resume - Part 2 30.05.2016 ↓

Part 2 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.

How To Scan A Resume - Part 1 23.05.2016 ↓

Part 1 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.

The Foundations Of Presenting Mastery - Part 2 15.05.2016 ↓

Part 2 of our guidance on the foundations of presentation mastery.

The Foundations Of Presenting Mastery - Part 1 08.05.2016 ↓

Part 1 of our guidance on the foundations of presentation mastery.

Getting Your Goals From Your Boss - Part 3 01.05.2016 ↓

Part 3 of our guidance on how to get a better understanding of what your goals are from your boss.

Getting Your Goals From Your Boss - Part 2 24.04.2016 ↓

Part 2 of our guidance on how to get a better understanding of what your goals are from your boss.