Manager Memo podcast

Dave Burnett is passionate about helping businesses thrive. A serial entrepreneur he developed the highly successful Achievers.com platform that was sold in 2015 for $110M. Currently he is the founder of two dynamic marketing sites, AOKmarketing.com and PromotionalProducts.com . Along the way we discuss – The Hockey Enforcer (1:30), Getting out of Your Own Way (4:00), Beer Sampling (5:45), Buying...

Dan Balcauski , Founder and Chief Pricing Officer at Product Tranquility , helps high-volume B2B SaaS CEOs define pricing and packaging of new products. Along the way  we discuss - Peak Dot.com Insanity (3:02), What the Hell is Value Anyway (5:30), Pricing the Customer (16:30), Product Management (22:00) and Figuring out the World (31:00). Reach out to Dan through his website @ - Product Tranquili...

Vance Morris is the President and Chief Experience Officer at the Deliver Service Now Institute . Vance has created the Systematic MAGIC framework that helps business owners craft unforgettable journeys that increases customer retention.     Along the way  we discuss –Rock & Roll Birth Control Factory Security Guard (1:10), Systematic Magic (3:15), How to Carry a Tray (6:40), You Deserve Wow (7:45...

Brady Dahmer from Vancouver, British Columbia, is an author, Brand Strategist and Founder at Tropoly . In the pod we discuss how businesses can build the extraordinary by addressing their blind spots.     Along the way  we discuss –Missionaries not Mercenaries (3:00), Tinker, Tailor, Soldier, Spy (4:35), Toronto Film Festival (9:30), Kids and World Peace (13:30), the Value of Checklists (19:25), U...

Jeff Borello is the Co-Owner and CEO of Andromeda Technology Solutions , a company that helps manufacturers use IT to improve productivity and efficiency.      Along the way  we discuss – BHAG/Metronomics (10:20), Ransomware (13:00), Competitive Advantage (18:40), Move to the Cloud (20:30), Strategic IT Planning (23:00), No Side Hustle (27:50), Business Partnerships / Co-Owners (31:00), and Core V...

Manager Memo proudly opens its 8th season with Lieutenant General Robert W. Noonan, U.S. Army (Retired) — a distinguished military and corporate leader whose career spans over 35 years of service, including senior intelligence roles and executive leadership at Booz Allen Hamilton. A transformational leader, Bob Noonan has inspired thousands to dream more, learn more, do more, and become more. Alon...

Shelley Rosetta is a business consultant and Principal at Solomon Coyle. Shelley explains how the power of the "built environment" can shape culture, enhance employee engagement and fuel innovation.    Along the way  we discuss – the Journey (1:05), Distribution Channels (3:50), Business Peer Groups (10:05), Tariffs and Stuff (12:24), Leading with Data (14:40), KPI's (16:20), Building a Business C...

Howard Pearl is the CEO @ C.A.R.S. (Charitable Adult Rides & Services) a 501(c)(3) that raises funds for nonprofits through effective donation programs. During Howard's tenure, CARS has emphasized operational excellence and innovation to meet the evolving needs of its beneficiaries.   Along the way  we discuss – the Journey (1:05), Managers – "Manage" (7:00), Consensus Input (7:35), Built on Trust...

Jonathan Mast is a consultant and success coach who helps business leaders leverage Artificial Intelligence (AI) for growth. In this pod, Mast provides concrete tips on ways to use AI in ways that increase productivity and profit.   Along the way  we discuss – the Journey (1:05), White Beard "Prompts" (4:30), 45 years to 8 seconds (8:00), AI and dementia patients (10:55), AI – "not smart at all" (...

Steven Puri is an ex-studio executive/producer (@ Fox, DreamWorks, and Sony) and the Founder and creative force behind The Sukha Company an online resource that helps workers focus to finish faster & feel healthier.  Along the way we discuss – Die Hard & Independence Day (1:30), a Watson Scholar (6:45), Why I Pay You (12:40), finding Flow State (15:15), Mumble Rap (20:30), Kathmandu Rain (22:00),...

Michael Silverman is the CEO at Silver Lining Insurance Agency, Inc. Michael explains how insurance transfers risk from individuals to the insurance company, ultimately protecting people from the perils of everyday life.    Along the way  we discuss – the Journey (0:45), the Mayor of Livingston, NJ (6:10), the Quarantined Duck (23:10), Ski School Wipeout (24:30), Insurance Fraud (26:20), insurance...

Tenia Davis Chief "People Officer," award winning author, and practiced Servant Leader explains the  importance of service, the value of worker affirmation, and the need for feedback. Along the way  we examine – the Journey (0:55), Harpo Productions (1:05), People vs. Machine (8:30), the challenges of Remote Work (12:00), Time for a Career Change (35:00), a Challenge to the Listener (38:30), and W...

Rhonda (Freeman) Parmer , is an educator, international speaker, Life Coach, and author. In this pod, Rhonda shares her wisdom on the value of education and the processes that sustain organizational success.   Along the way  we discuss – the Journey (4:00), "Ask for Help" (10:40), Blocks, Clocks, and Socks (21:10), the L.E.G. – Parmer Method (31:00), education, the Great Equalizer (33:30), and Bus...

Everett O'Keefe , is public speaker, leadership coach, business consultant and founder of Ignite Press, a company that helps authors write, publish, and launch an Amazon Bestseller. In this pod, Everett shares his passion for the transformational impact (authority) of books and their lasting ability to inspire and influence positive change. Along the way  we discuss – Fresno State (1:35), Hybrid P...

Stephanie Pratico is a mental health counsellor, adjunct professor, and Co-Founder of River & Stone Yoga in Worcester, Massachusetts. In this episode, she reflects on the excitement and challenges of transforming her personal vision into a thriving business.   Along the way  we discuss – Oracles and Road Signs (6:10), Voice of Reason (11:15), a little delusion is required (12:50), the importance o...

Jeffrey Charles Hardy is an International Healthcare Facility Futurist and Planner. He is the founder of Care for Peace , a nonprofit global health development foundation. Along the way  we discuss – The Journey (1:00), the Process (5:30), Stages of Human Evolution (7:00), Templates for Discussion (16:00), Backing Up from the Issue (20:00), Pogo (29:50), and time well spent in Myanmar (30:40). Lea...

Drew Donaldson ,   fractional CMO and Golden Rule Enthusiast explains how leveraging empathy can turn marketing challenges into profit opportunities.   Along the way we discuss – The Journey (1:00), Strategy-based (7:15), Empathy Gap (14:00), Home Depot vs. Ace Hardware (16:45), Savannah School of Art & Design (18:45), Matthew McConaughey (22:00), a Humanistic Approach (24:30), the K.E.E.P. Princi...

Richard Blank , President of Costa Rica's Call Center provides a fast, fun, and furious master class on the science and secrets behind telemarketing sales.     Along the way we discuss – the power of bilingual skills (11:50), First Impressions (14:00), training telemarketers (20:00), pinball metaphors (27:00),   INXS (31:45), positive escalation (38:30), Phonetic Micro Expressions (39:00), the Buf...

Nathan Turner , Founder of Earnest Investing, speaks to the magic of passive income through the practice of recession-resistant Real Estate Investing. Along the way we discuss – Fix & Flipping houses in Saskatoon, Canada (1:40), Creating mortgage notes (6:40), Walk-in Music at the Diversified Mortgage Expo (17:40), Axe Throwing (24:00), "Boring is Better" (31:30), and the Curves franchise (33:30)....

Lieutenant General, U.S. Army (retired), Jeffrey S. Buchanan is the former commander of the United States Army North (5 th Army). General Buchanan served for more than 37 years as a transformational leader across a vast range of assignments from the platoon to theater level. His stoic perspective and unique leadership slant stems from decades of engagement in high-stake environments, to include fo...

Marcelo Calbucci , technologist, innovator, and founder of The PRFAQ Framework explains how to think, articulate and inspire your business toward success.   Along the way we discuss – Amazon and Microsoft cultures (4:30), Eward Tufte (8:15), business writing (15:30), the Learn, Write, Listen Loop (23:20), London vs. Seattle (26:40), and 11 patents and counting (28:30).      Access Marcelo's book @...

Eric Charran , data & AI Executive, innovator and author shares his views on ways to cope with the challenging boss.   Along the way we discuss – Riding the Microsoft Rocketship (5:40), the Servant Leadership of Satya Nadella (7:00), Nine Boss Archetypes (14:30), the  Emergency Broadcaster Boss (18:45), the Attack Sub Boss (21:40), and the Zeitgeist of AI (32:00).    Access Eric's book @ Have You...

Military Veteran Ranger Bob Kvederas provides a fascinating account of his 30+ years of service to America.   Along the way we discuss – Becoming a Soldier (1:00), Commando Walk (5:30), End of the Brown Shoe Army (11:00), MG Edward Walker (14:00), Building the Berlin Wall (21:00), Vietnam (37:00), Delta Force (45:00), and Life after the Army (50:00).      This podcast is teamed with LukeLeaders124...

Jake Setterlun , entrepreneur, author, marketing expert, and founder of Setterlun University shares tips from his success.   Along the way we discuss – the Million $$ Offer (2:30), Partnership Development (3:00), Drones to the Rescue (17:20), creation of Passive Income (29:00), and "The Offer Code" (34:30). Access Jake's website @ JakeSetterlun.com where you can find his book – "The Offer Code." T...

Brad Englert - advisor, technologist and author of the  Spheres of Influence offers insights on ways to develop and maximize a corporate IT strategy.   Along the way we discuss – the University of Texas (1:15), IT Governance (3:20), three types of decision making (12:30), multi-modal contact (21:25), and the Art of Apology (37:25). Access Brad's customized link @ Brad Englert book link . This podc...